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Taylor Stump
Taylor Stump at Priority Honda Roanoke
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Taylor Stump

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.9
91 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

4.9

91 Reviews

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91 Reviews of Taylor Stump

June 15, 2024

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Employee Rating

Competent, amicable staff. Knowledgeable, pleasant, experienced transport driver. Clean customer wait area. 15 word minimum for rating - ridiculous. More

by Claudiatkamel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker

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June 12, 2024

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Employee Rating

Everything went just as described and Taylor was wonderful as always. Very friendly and professional. More

by MICHAEL@BUZZ4GOOD.COM
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Recommend Dealer
Yes
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Jun 12, 2024

Priority Honda Roanoke responded

Michael, Thank you so much for your excellent review! We are so glad that Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

June 12, 2024

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Employee Rating

Terrific service from start to finish, as usual. Adam Garst explained everything clearly and professionally, and Taylor Stump did a great job and finished up faster than I expected. Very pleased. More

by lforbish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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Jun 13, 2024

Priority Honda Roanoke responded

Thank you for the kind words for Adam and Taylor! We look forward to sharing your compliments with them. Don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

June 11, 2024

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We didn't have to wait very long. We got just what we wanted. Thank you very much More

by barbara.horner
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Recommend Dealer
Yes
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Jun 11, 2024

Priority Honda Roanoke responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 11, 2024

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Employee Rating

They are very friendly customer oriented Duke is an asset for you great guy. Prices are fair More

by JOHNSHAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker

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Jun 11, 2024

Priority Honda Roanoke responded

John, Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. Duke and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

June 11, 2024

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Employee Rating

Very friendly and trustworthy people they will do everything they can for you highly recommend them More

by CHELSEA_S90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Felix, Quinn Forrester, Kevin Mohr, Steve Waskey, Ryan Pimlott, Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker

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Jun 11, 2024

Priority Honda Roanoke responded

Chelsea, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 09, 2024

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Employee Rating

Pleasant and responsive service associates. They take good care of the car.Thank you very much More

by FULLERPREACH
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Service Communication
Recommend Dealer
Yes
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Jun 09, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

June 08, 2024

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Employee Rating

Jennifer is great! She was friendly and helped me get credit from Sunbit so I could put the needed filters in my car. More

by KRMUNDY1
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Recommend Dealer
Yes
Helpful
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Jun 09, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 07, 2024

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Employee Rating

Very pleasant and efficient service. They helped arrange a ride back to the service station and communicated clearly. More

by jason.foerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker

Helpful
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Jun 07, 2024

Priority Honda Roanoke responded

Thank you, Jason, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Neal Young NealYoung@lithia.com

June 07, 2024

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Employee Rating

This dealership has been responsive to my requests in a friendly, cooperative, and workable manner. More

by gshash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 07, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

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