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Pride Hyundai of Seekonk

Seekonk, MA

4.4
2,185 Reviews

11 Taunton Avenue

Seekonk, MA

02771

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2,185 Reviews of Pride Hyundai of Seekonk

April 21, 2022

They were a courteous and friendly staff. Easy to work with. Thomas and company worked hard to get me the best deal they could More

by rogteixeira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Peasley , Mike DoCouto, Jasmine Taylor
Apr 24, 2022 -

Pride Hyundai of Seekonk responded

Thanks for sharing your thoughts about your experience with Pride Hyundai of Seekonk. We appreciate your business and hope to see you again soon! Rob Kassam General Manager

April 20, 2022

I want to start out by saying I am been buying cars from Pride Hyundai for 19 years. Last year they made a clean sweep of their personnel and the service to customers has gone downhill. Any one that I have More

by NINA1962
Recommend Dealer
No
Employees Worked With
Thomas Peasley, Mike DoCouto
Apr 26, 2022 -

Pride Hyundai of Seekonk responded

Dear Nina, I am so very sorry your experience with us did not live up to your previous experiences. We certainly strive to exceed our customers expectations and I'm sorry we failed to do so this time. I completely understand your frustration in the lease buyout process, unfortunately it is not a process exclusive to us at Pride Hyundai, it is the law in the State of Massachusetts and one that all dealers need to abide by. In a lease buy out, the dealership is buying the vehicle from Hyundai Motor Finance and selling it outright to the lessee. Massachusetts is a limited warranty state, meaning we cannot sell you a car as is and as such we need to ensure the vehicle will pass state inspection. Because there is no markup and therefore no profit to the dealer in a lease buyout, we cannot absorb the cost to inspect and repair any items that are required to pass inspection. In addition, it is illegal in the State of Massachusetts to sell a vehicle without having physical possession of the title. As such, because we have to buy the vehicle from Hyundai Motor Finance we can not sell the vehicle back to you until we receive the title in the mail from Hyundai, which is why the vehicle must be parked until the title is received. It is a law designed to protect the consumer in normal vehicle transactions where a consumer is buying a used vehicle from a dealer, but it does inconvenience the customer when they are trying purchase their lease vehicle because there is no exception to the title law. We recently reached out to our state association about this because other customers have experienced interruptions when purchasing their leased vehicle and the answer we got was that the state is working on creating an electronic titling system so that lease buyout titles can be sent directly to the dealer in order to expedite the process and minimize or eliminate the time required to park the vehicle. I am happy to speak with you further about this. We certainly do not want to lose you as our customer, especially over the requirements required by law. Please call or email me at your convenience. Thank you, Lisa Anjos Pariseault 508-336-7880 lisa@pridecars.com

April 20, 2022

I have a problem with my drivers seat heater. They have to order the part and it’s s 4 hour job. I live alone and have to wait for the car for service and I was told I would get a loaner as I liv More

by CHARLENEPIERCE48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Baty
Apr 21, 2022 -

Pride Hyundai of Seekonk responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Charlene, and we're happy to hear that we met your expectations. Thank you again for choosing Pride Hyundai of Seekonk, we look forward to having you as one of our valued customers for many more years to come! Roger Paim Service Manager

Apr 23, 2022 -

CHARLENEPIERCE48 responded

I am hoping to have my car serviced at Pride forever. I have been treated very well as a customer and am more than satisfied with their service. My car will take 4 hours to fix and Pride is transporting me to my job after I drop the car off and transport me back to Pride to get my car or drop my car off. Whichever is easier for them.

April 20, 2022

I was impressed with Seamus. He was friendly and courteous. Informative and thorough. Breath of fresh air. More

by sabrinaaguiar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus Martin
Apr 21, 2022 -

Pride Hyundai of Seekonk responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Sabrina, for choosing Pride Hyundai of Seekonk. Roger Paim Service Manager

April 19, 2022

Great service at Pride - everyone is very friendly and efficient from sales to service . I have bought a few cars here and would not go anywhere else. More

by ajf1229
Recommend Dealer
Yes
Employees Worked With
Maggie in sales is terrific - friendly , efficient , Andrew Gill, Chris Baty
Apr 20, 2022 -

Pride Hyundai of Seekonk responded

We are very happy to hear Maggie, Chris, and Andrew provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roger Paim Service Manager

April 18, 2022

At Pride Hyundai, the service center is staffed by friendly and knowledgeable people who are efficient and skilled. More

by kayers1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus
Apr 20, 2022 -

Pride Hyundai of Seekonk responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roger Paim Service Manager

April 18, 2022

Seamus Martin was spectacular. Very knowledgeable about my car and it's parts. The Service people were fantastic and worked quickly. More

by STAPLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seamus Martin
Apr 18, 2022 -

Pride Hyundai of Seekonk responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roger Paim Service Manager

April 15, 2022

I was able to buy my very first brand new car and they made everything so easy! Every person I encountered here was so extremely nice and courteous. I very highly recommended this dealership!! More

by cmg146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Peasley , Mike DoCouto
Apr 18, 2022 -

Pride Hyundai of Seekonk responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pride Hyundai of Seekonk. Rob Kassam General Manager

April 13, 2022

These guys are great! Pleasant, very helpful, and the service was done 15 minutes before they said it would be done! Extremely happy and will be bringing my Santa Cruz b More

by rcsanadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jarret, Andrew Gill
Apr 15, 2022 -

Pride Hyundai of Seekonk responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roger Paim Service Manager

April 12, 2022

Very friendly and complete overall, everyone from sales to the services department are very cooperative More

by JASANCHEZ701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggi, Chris Baty
Apr 13, 2022 -

Pride Hyundai of Seekonk responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon! Roger Paim Service Manager

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