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Price Toyota

New Castle, DE

4.6
269 Reviews

168 N Dupont Hwy

New Castle, DE

19720

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269 Reviews of Price Toyota

January 10, 2023

Excellent service-very efficient. Every very helpful - service was done very fast. I was told there would possible a 3 hour wait, but it ended up to be 45 minutes.. More

by Dianegaskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Reynolds
Jan 10, 2023 -

Price Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 06, 2023

Been using Price for years. Have all services done there on both our Toyotas. Just purchased a new Rav 4 hybrid. Excellent service from Troy and the sales team. They were great. More

by Wtdeely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Dasha, Raeshel Tropeano, Michael Casper
Jan 09, 2023 -

Price Toyota responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

November 11, 2022

Mike was very good and answered all our questions and was very knowledgeable about my new truck. Great experience. More

by john_conrad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Casper
Nov 14, 2022 -

Price Toyota responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

October 20, 2022

Mike Casper in Sales helped my daughter get her first car and made everything so simple. I sent my son 2 days later and he made his buying experience just as perfect! He is our new car guy for everyone we kn More

by Mannes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Casper
Oct 20, 2022 -

Price Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 17, 2022

The service at this location has really gone from great to horrible. The last couple of services did not go well. Had my wife’s 2018 Highlander in for service and they measured the tire depth the same al More

by Mytao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dacia
Oct 18, 2022 -

Price Toyota responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to Marrisa Curti at 302.395.7541 when you can so we can address this situation directly. Thank you and have a great day.

March 30, 2022

I bought my RAV4 in 2016 and bought over $2,000 worth of warranty, which included dent protection. I called and spoke with Chris to confirm that dents were covered under my warranty. He told me yes and to b More

by msanchez1228
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
March 15, 2022

Brett Huss was great! He took his time and gave us time! Made sure we got what we asked for and helped us understand some things. I would go to him again for a car! More

by gigimavrin
Recommend Dealer
Yes
Employees Worked With
Brett Huss
Mar 30, 2022 -

Price Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 14, 2022

Bought my Jeep from Price and had the pleasure if working with Mike Casper. He's fantastic and made everything easy and believe it or not fun. You'll have a great experience with Mike Casper. More

by treyt2800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Casper
Mar 30, 2022 -

Price Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

September 18, 2021

Excellent and professional service department. I had a miner problem but the Manager wasted no time to resolve the issue. I travel from Smyrna to have my car serviced by the New Castle dealership. They k More

by read633
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hughs, Marcy & Matt Gill
Mar 30, 2022 -

Price Toyota responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by.

September 02, 2021

Purchased a hybrid vehicle from there and they do not want to honor their warranties. Sold me bull crap electrical warranty for my car that they do not want to honor. Go to the other Toyota in wilmingto More

by mjlouis69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
hughes
2
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