Price Toyota
New Castle, DE
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295 Reviews of Price Toyota
Jonathon was fantastic. This was the easiest experience we have had buying a new car. Gave a very fair price and worked with us quickly and efficiently. Will totally use this dealership and sales person we have had buying a new car. Gave a very fair price and worked with us quickly and efficiently. Will totally use this dealership and sales person again. More
Was impressed with the speed and efficiency in service provided on my 2011 Tacoma as part of the ToyotaCare coverage. This was my first experience since owning the vehicle and will not hesitate to return. provided on my 2011 Tacoma as part of the ToyotaCare coverage. This was my first experience since owning the vehicle and will not hesitate to return. More
We've taken our 2011 Prius in for the first two services (which are complimentary) and have been very pleased with the service, the service people, and the time required for the service. We have no complai (which are complimentary) and have been very pleased with the service, the service people, and the time required for the service. We have no complaints at this time. More
Sean gave me no pressure but answered all of my questions in a prompt manner. He also was able to arrange my special requests without a problem and with proper timeliness. in a prompt manner. He also was able to arrange my special requests without a problem and with proper timeliness. More
When I entered your dealership I was greeted prompty by Oscar the salesman. After the appraisal and negotiation I wanted to visit at least 2 more dealerships. Then I called Oscar and it was determined that Oscar the salesman. After the appraisal and negotiation I wanted to visit at least 2 more dealerships. Then I called Oscar and it was determined that Price Toyota was competitive with other dealerships. Having bought from price Honda in Dover, De. before I was sold on doing business with Oscar at the New Castle, De. dealership. More
I WAS WAITED ON PROMPTLY, AND THE WAITING PERIOD WAS LESS THAN 1 HOUR. IT WAS NOT BORING. YOU HAVE TV TO WATCH, HELP YOUESELF TO COFFEE WHILE YOU WAIT. THAN 1 HOUR. IT WAS NOT BORING. YOU HAVE TV TO WATCH, HELP YOUESELF TO COFFEE WHILE YOU WAIT. More
I was very impressed with every phase of my experience. Service was immediate with very personable and professional staff. I couldn't believe that I was helped immediately upon arrival. Thank you! Service was immediate with very personable and professional staff. I couldn't believe that I was helped immediately upon arrival. Thank you! More
I met with a salesman named Jonathan on Saturday August 11, 2012 and was disappointed by his attitude. He would not reduce his asking price and asked me why did I even bother to visit the dealer. I will ne 11, 2012 and was disappointed by his attitude. He would not reduce his asking price and asked me why did I even bother to visit the dealer. I will never visit Price again. More
I've been a customer of Price Toyota since 1990. I took I've been a customer of Price Toyota since 1990. I took my 2003 4Runner in for a 50,000 mile service at which time I asked them (for a second time) t I've been a customer of Price Toyota since 1990. I took my 2003 4Runner in for a 50,000 mile service at which time I asked them (for a second time) to get rid of the rattle from my sunroof (that ony developed after Price replaced the seal a few years back) and they informed me that the tracks were worn out and they needed to replace the entire sunroof. I don't use it. I've had it opened maybe 2 dozen times since I bought the vehicle in 2003! but they'll fix it for the tidy sum of $2,500. I said NO to that. Too much like work for them, obviously. The other thing was a loose running light (that "another dealer" under my insurance carrier failed to tighten down after a minor fender bender repair) on the front bumper. They only wanted $450 for that little job. I would have paid extra to have it fixed at Price but that amount was over and above. Again, too much like work for them. They couldn't be bothered. Also, they said the serpentine belt needed to be replaced. They said it was cracked. I reminded them that they replaced it only one year ago for several hundred dollars. Suddenly, after they looked at it again, it was just fine and no longer needed replacement. Praise the Lord. It had miraculously healed itself! When it suddenly looked like it might cost them money under warranty it no longer needed replacement. What a load. So, just new front brake pads, tune-up and fluid checks for a total of $814. They were never like this before. Gone way downhill. Trying anything to pad the bill. Sayonara, Price Toyota! More
Have a 2007 Prius and after 6 months of ownership with the 7 year full extended warranty the headlights started to go out. Told this was $300.00 to replace the headlight and not covered by warranty. Of co the 7 year full extended warranty the headlights started to go out. Told this was $300.00 to replace the headlight and not covered by warranty. Of course Toyota eventually decides to do a recall on the headlights and you can have them replaced if under 50,000 miles (ours in now at 51,000 miles) and now on hot days the the lower shift assembly pops out of gear and will only stay on reverse or nuetral. Both of this issues I consider safety issues. Of course this happens 100 miles outside of warranty. After my husband talked to service about these issues they so nicely told us 'sorry your out of luck" and the warranty we were so nicely talked into buying but never told was from a third party not Toyota. We then called "Stoney" Price Toyota's GM explained our problems with the car and he agreed with us and agreed to split the cost of repairs, he just needed to chat with Service first and they would call us back. Later that day service did indeed call and agreed with us also stating spliting the cost was very do-able and just needed to verify the story with "Stoney" would call us back in two days since the next day wa a holiday. One week later no return calls, we have called both Service and Stoney many times with leaving voice mail and have not received a phone call back to date! If they had no intent to help why offer? More


