Price Toyota
New Castle, DE
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269 Reviews of Price Toyota
The salesman Nick was great. Very informative and helpful. The finance department on the other hand is a joke and very incompetent. You would have thought this was their first time selling someone a helpful. The finance department on the other hand is a joke and very incompetent. You would have thought this was their first time selling someone a car. I was told I qualified for a 500 dollar veterans discount then was told I don’t because I’m not “retired” or “medically retired.” I guess I served 10 years for no reason. They then offered me the same discount for a new grad discount. I emailed them a copy of my diploma which a week later wasn’t good enough. I was told I had to bring in a copy along with a second pay stub when originally I was told they only needed one. I was told if I did not bring these documents in that they would have to take the car back. Then not even 2 days after that I was told the email I sent was good enough for the copy of my degree. Now here we are a month later and they called to tell me they lost the title to the car I traded in and now I have to take time out of my day to come sign more documents. More
Went to Price and met Mike Casper, who is AWESOME! Went looking for a Rav4 Hybrid and left in a Brand New Venza and LOVE it! Best experience! Go ask for Mike Casper, he is professional and makes the experi looking for a Rav4 Hybrid and left in a Brand New Venza and LOVE it! Best experience! Go ask for Mike Casper, he is professional and makes the experience fun! More
Nick did an excellent job with helping get exactly what I was looking for in the model I wanted a hybrid highlander. I am very pleased with the vehicle and the service people are great too. was looking for in the model I wanted a hybrid highlander. I am very pleased with the vehicle and the service people are great too. More
I bought about 5 car from this dealership. Every time we go there they treat like they working in White House. So race people so many car we bought from here me and my family and friends. I always recommend go there they treat like they working in White House. So race people so many car we bought from here me and my family and friends. I always recommend only cause there’s couple of sale person they are very nice. The people behind desk so racist More
Exceptionally qualified mechanics. Diagnosed and repaired the source of a suspicious clunking sound. No charge! Professional in every aspect of the service experience. You won’t find better anywhere! the source of a suspicious clunking sound. No charge! Professional in every aspect of the service experience. You won’t find better anywhere! More
I went with my daughter Jen to buy a car and was lucky enough to meet Casper (Mike Casper) when I got to Price Toyota. Casper treated me and my daughter with the utmost respect when working with her and w enough to meet Casper (Mike Casper) when I got to Price Toyota. Casper treated me and my daughter with the utmost respect when working with her and was extremely professional. He explained everything about the car she was looking at and compared it to a couple others she was considering, which made it clear this was the car for her. I am an old timer and do not typically like car dealers, but I will never work with another salesperson besides Mike Casper. This was worth the trip from King of Prussia! More
Mike Casper is the best! Mike was extremely helpful, pleasant, attentive, fast, and knowledgeable, He’s a walking manual. World class customer service! Thank you! pleasant, attentive, fast, and knowledgeable, He’s a walking manual. World class customer service! Thank you! More
Drove all the way from Philadelphia for a price that was confirmed by the internet manager an hour before I arrived. When I got to the dealership, they could not honor the price and misrepresented that the confirmed by the internet manager an hour before I arrived. When I got to the dealership, they could not honor the price and misrepresented that the vehicle was sold, when it wasn’t. They tried to sell me another vehicle for more profit. If you want dishonest, “old school” sales tactics, go to this dealership. I’m glad I brought my business elsewhere. More
Wish I could give zero starsHad a deal to sell my car to Wish I could give zero stars Had a deal to sell my car to them. No paperwork ready even though I called multiple time to prepare, gave them all my pa Wish I could give zero stars Had a deal to sell my car to them. No paperwork ready even though I called multiple time to prepare, gave them all my paperwork prior to coming in. Asked wht the procedure was since I wasn't buying a car from them. Was told sign some papers give us the keys and walk out with a check Then they tried to reduce the price. Once we got all the numbers straightened out the expected me to sign power of attorneys, give permission for the title to be sent directly to them after the payoff, give them the vehicle, keys etc. they expected me to leave with out a check for my equity. When I questioned the manager he denied saying I would leave with a check and blamed another salesmen who I never spoke to and said that this is just the way that it goes at every dealer. Went to Chevy dealer straight from there, sold the car to them ($500 less) and walked away with a check. More