Back

Prestige Subaru

Asheville, NC

4.6
109 Reviews

585 Tunnel Rd

Asheville, NC

28805

Directions

By Type

109 Reviews of Prestige Subaru

April 15, 2021

We are about to own our third Subaru. Just placed an order with Justin Harrison, a bright, friendly and very knowledgeable sales person. He knew the Foresters from top to bottom. He had a no BS quality More

by mflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Harrison
Apr 17, 2021 -

Prestige Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

This is the 5th Subaru we have purchased but the first with Prestige Subaru. It was our best experience ever in purchasing a car. I really loved being able to look up the inventory online, ask for a pri More

by NicoleE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy Hancock
Apr 13, 2021 -

Prestige Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 29, 2021

We had an outstanding experience at Prestige Subaru. Darby our Sales Specialist gave us an overview of the Forester and we then discussed our specific needs. Darby never attempted to ‘up sell’ us. We c More

by 300Major
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darby Vajgrt
Mar 30, 2021 -

Prestige Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Prestige Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 09, 2021

My 2017 Subaru Forester was totaled and my insurance company paid for a brand new 2021 Forester. I had already been in touch with a salesman recommended by a friend who was helping me look for a used fo More

by Lucy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sean Fitzpatrick
Feb 12, 2021 -

Prestige Subaru responded

Thank you so much for selecting us & taking the time to share the great experience. Sorry to hear the reason for the replacement but glad you are in a new & safe Forester.

January 28, 2021

This my 3rd Forester, the 2nd from Prestige. Jason Wicks made the process so easy, no pressure, just an easy going discussion about what I was looking for. More

by jim215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wicks
Jan 29, 2021 -

Prestige Subaru responded

We appreciate the kind words and appreciate you choosing us again!

June 18, 2020

Working with Prestige has been a pleasure. We started the process online and over email. This enabled us to spend limited time at the dealership and made for a more pleasant buying experience. More

by Wubino7
Recommend Dealer
Yes
Employees Worked With
Taylor Hagan
June 08, 2020

I had a recall on my car and dealership fixed the recall but my vent in the dash was broke when they returned the car, they didnt even try to fix it just put it back together and didnt say anything about i More

by unsatisfied
Recommend Dealer
No
Employees Worked With
dont know
Jun 10, 2020 -

Prestige Subaru responded

Our apologies that you weren't satisfied with your experience. Your review didn't have any specifics for us to research. Please contact our Service Manager with details so that we can review this matter. Jerry Hagan can be reached on 828-298-9600 x1318, he is great to work with.

January 09, 2020

This 2019 is our 3rd Subaru from Prestige and we are delighted. We return because our salesman Steve Bryson is thoroughly knowledgeable, a straight talker and makes buying a pleasant experience. More

by Charliepatricia
Recommend Dealer
Yes
Employees Worked With
Always Steve Bryson
May 19, 2019

New Forester Purchased Our car buying experience was amazing. We were helping a grandson purchase a new Subaru and the salesman, Eric, was thorough, friendly and more than More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, new car salesman and the finance gentleman.
October 18, 2018

This dealership will not even call you back purchase Just zero sales etiquette. even before you purchase the car they will not call you back. This goes for every level, from sales and parts and especiall More

by twilloo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abel, Deborah King, Robbie
Oct 22, 2018 -

Prestige Subaru responded

Good afternoon Terry, Our General Manager - Scott Wilbanks, has reached out several times in effort to assist but has not heard from you directly to discuss your concerns. We would ask at your convenience to please reach out to him at 828-298-9600 x1307. He is great to work with.

...
8
...