Prestige Subaru

Didn't buy, but still found it a pleasant experience I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' (I tried two) features. Just decided that I liked a different make car better. More

Went the extra mile They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and a They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and assisted me to unravel another dealer's failure to follow through. I thought that a deal with a different dealership had fallen through because my credit card apparently had a security block on it. I took care of the block, but the sizeable charge still did not go through according to the dealership. Unbeknownst to me, apparently the charge had gone through. However, I only found out when my credit card that I used for the deposit was declined for a small $20.00 charge. The sales manager, Tony Bruno, first agreed to match the "almost too good to be true" deal, but finally improved it even though I had no expectation that he would do so. His sales associate, Caleb Shockley was very courteous and was knowledgeable in the questions I asked. More

Thanks for Saving Spring Break They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. More

I was given Excellent service. My Subaru Outback had an engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts were on hand within one day and I am pleased with the results. I would trust no one else to work on my Subaru. I have bought 2 Subarus from this dealership and have known them for 15 years. They have earned my trust. People always beat up on car dealers, but I can speak for myself and say that they stand behind their work and you can trust them, too. More

Took our 5 speed brand new forester in for a funny drive train noise, they keep it for 24hrs and then tell me it's normal cvt noise... First, it's a 5 speed 2nd if it was normal then they would have told me train noise, they keep it for 24hrs and then tell me it's normal cvt noise... First, it's a 5 speed 2nd if it was normal then they would have told me that in the beginning cause they would have known about it. My 2nd complaint is I took our crosstrek I. 2 weeks prior for oil change, get home and just happend to smell oil so I look and they had left my drain plug loose... I'm done with them More

Paying for unnecessary servicing is a huge deterrent and that's what the folks at Prestige do. They cheat you. Anyone who goes there for servicing needs mental health intervention. that's what the folks at Prestige do. They cheat you. Anyone who goes there for servicing needs mental health intervention. More

Dealer is too small to have a broad selection. They will try to see you a car hat you do not even want with options you do not want or need simply because it is one they have in stock. Go to a bigger dealer try to see you a car hat you do not even want with options you do not want or need simply because it is one they have in stock. Go to a bigger dealer in a larger city and you will get what you want and at a better price. This is not the dealership for that. More

The dealership has plenty of care to choose from. The salesman was polite, knowledgeable and helpful. He was even perceptive enough to give us time alone to talk. We did not feel we were being pressured. salesman was polite, knowledgeable and helpful. He was even perceptive enough to give us time alone to talk. We did not feel we were being pressured. The finance gentleman,Ryan,was so helpful. He was patient and funny. He made sure he got us the best rate possible in a timely manner. More

(note that I posted this previously on google). This was truly the best, haggle free, hassle free car buy we've ever done. Buck Davis, the rep we bought through, was easy-going, communicative, very clear an truly the best, haggle free, hassle free car buy we've ever done. Buck Davis, the rep we bought through, was easy-going, communicative, very clear and concise...didn't waste a minute. We honestly avoided Prestige for a while on the cliche idea that we'd get market-talk, haggled to death and then beaten with add-on prices & costs. However, we simply called, said we interested in a certain model and would they take $X amount for it, total and done and Buck called back in 30 mins and said "sure - its yours. $X and you walk". And it was in fact that simple. This was a used car purchase following a near-death wreck so it was very important for us to get the right car in very good shape and Presige delivered. Also got a 12-mo / 12K mile warranty to boot - no one else offered that. Closing took us maybe 45 minutes total and they dealt with the tags / DMV stuff. We gladly recommend Prestige...they easily made this a great buy. We were shocked only wish we looked there earlier. We're super happy. More

Great experience with Joe Tate. He was totally professional. This is the second Subaru from Prestige and the second one from Joe Tate. We did not really look around for a different make. We had d professional. This is the second Subaru from Prestige and the second one from Joe Tate. We did not really look around for a different make. We had done our research on the internet and have our own personnel experience with a 2007 Subaru Outback. No pressure sales and he was completely informed about our new Outback. He showed us all the features and shown us the enhancements from the 2007 Outback to the 2011 Outback. The 2011 Subaru Outback is a great car, rides well with new transmission, we purchased the moonroof, and are enjoying the great cabin space even though the overall vehicle is three inches shorter. When we took the vehicle on a test drive it handled great on the secondary roads in the Western North Carolina mountains. I love the new sound system. Also we have setup the three month trail of satellite radio. He spoke with both my wife and I equally and explained the features. Joe had all our paperwork ready when we came to pick up the car and the financing is done through Prestige Subaru.He also helped is pick up so kayak racks for our 2007 Outback. We have enjoyed our 2007 Outback and are looking forward to enjoying our 2011 Outback. I feel if we had any issues (we have had none with our 2007), Joe and Prestige Subaru would be there to quickly respond. We would buy our third Subaru from the same team. Anyone who is looking from a Subaru in WNC should come by Prestige Subaru and talk with Joe Tate. More