Prestige Subaru
Asheville, NC
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109 Reviews of Prestige Subaru
check engine light 1 day after purchase I purchased my 2003 Toyota matrix on a saturday. On Sunday the check engine light came on. I brought the car back to have the problem resolved, but I I purchased my 2003 Toyota matrix on a saturday. On Sunday the check engine light came on. I brought the car back to have the problem resolved, but I was told it was the catalytic converter. They could turn the light off and do a $200 dollar tune up. This would not resolve the problem, just delay the replacement of the converter. No thanks. Pretty sure the check engine light was turned off for my test drive. More
Great experience Thank you for the great customer service. Edward Ramp was great to work with. I love my new outback. I would recommend them to my family and friends. Thank you for the great customer service. Edward Ramp was great to work with. I love my new outback. I would recommend them to my family and friends. More
My New Forester I went looking for a used car or truck to get myself back into a AWD or 4 wheel drive vehicle after a couple of years without one. I had virtually ta I went looking for a used car or truck to get myself back into a AWD or 4 wheel drive vehicle after a couple of years without one. I had virtually taken over my daughter's 14 year old Forester for most of my chores and recreational activities, and she was driving my newer car. I stopped by Prestige to look at new vehicles and to see how much more I would have to pay for a new vehicle.than going through the used car route. I was met by salesman Paul Morse, who spent a generous amount of time with me and showed me how I could come away with a new Subaru Forester for the same range of payment that I would have been making with a used vehicle. I am very pleased with my new Forester, and follow up from Paul has been great. This is the third Subaru in my family, but my first new one! I am very pleased with it and hope to be driving it for many years to come. I was very pleased with the whole experience at Prestige Subaru and would recommend them to anyone. More
I took my old car for service and bought a new one No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. More
A great Subaru dealership with a great staff As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the si As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the single finest dealership I have had the pleasure to be associated with. Almost without exception, this dealership is tops in all aspects, from the buying experience to service to parts and everything in between. Our sales consultant since 2010 has been Steve Bryson, an outstanding and knowledgeable automotive specialist who is not only personable and professional, but one who has gone above and beyond what is expected of a sales person. Steve is a friendly, polite and courteous professional automotive specialist who epitomizes what a professional automotive sales consultant should be. Steve Bryson is not only a valuable asset to Prestige Subaru but to Subaru of America and Subaru worldwide. Donald R. (and Mariann J.) Huston More
No Charge for great service at Prestige Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not been there before. I got good advice on how to proceed and offered future help if needed. More
Didn't buy, but still found it a pleasant experience I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' (I tried two) features. Just decided that I liked a different make car better. More
Went the extra mile They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and a They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and assisted me to unravel another dealer's failure to follow through. I thought that a deal with a different dealership had fallen through because my credit card apparently had a security block on it. I took care of the block, but the sizeable charge still did not go through according to the dealership. Unbeknownst to me, apparently the charge had gone through. However, I only found out when my credit card that I used for the deposit was declined for a small $20.00 charge. The sales manager, Tony Bruno, first agreed to match the "almost too good to be true" deal, but finally improved it even though I had no expectation that he would do so. His sales associate, Caleb Shockley was very courteous and was knowledgeable in the questions I asked. More
Thanks for Saving Spring Break They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. More
I was given Excellent service. My Subaru Outback had an engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts were on hand within one day and I am pleased with the results. I would trust no one else to work on my Subaru. I have bought 2 Subarus from this dealership and have known them for 15 years. They have earned my trust. People always beat up on car dealers, but I can speak for myself and say that they stand behind their work and you can trust them, too. More