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Prestige Subaru

Asheville, NC

4.7
113 Reviews

585 Tunnel Rd

Asheville, NC

28805

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113 Reviews of Prestige Subaru

April 25, 2016

Prepaid service Still waiting on my prepaid oil change after 2 hours. Not even busy. Typical of this place. Should have known it would take forever when I pulled up a More

by Scott08661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Apr 26, 2016 -

Prestige Subaru responded

We are very sorry that we fell short of your expectations during your service visit. Since you didn't post any details we were unable to investigate what might have caused your delay. Please contact our Service Manager, Jerry Hagan at 828-298-9600 to discuss the problems you experienced during your visit. He is great to deal with and is looking forward to assisting you.

November 02, 2015

Fast Oil Change and Check-up for Subaru Outback Great service and very pleased with communication. My car oil change was performed quickly and reasonably priced. Filters and fluids are fresh and re More

by kenneth555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Nov 02, 2015 -

Prestige Subaru responded

Thanks Kenneth for writing in, we appreciate you taking the time!

November 01, 2015

Easy process. No pressure sales If you are searching for a used car dealership, I recommend Prestige Subaru Asheville. Our sales person Paul was very easy to deal with. He took the t More

by Kathydato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 02, 2015 -

Prestige Subaru responded

Thanks Kathy for selecting us. We hope you are enjoying your new purchase!

August 29, 2015

WONDERFUL Customer Service Best car-buying experience ever! Buck Davis sold me my 2nd Subaru Forester this time around, and his customer service was even better than the first a More

by Holly3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck Davis
Sep 01, 2015 -

Prestige Subaru responded

Thank you so very much Holly not only for your trust but also for taking the time to write the kind words. So glad to hear you are enjoying your new Forester and had a great experience with us. I will be certain to pass along the positive feedback to Buck. Do let us know if you need anything else!

April 17, 2015

check engine light 1 day after purchase I purchased my 2003 Toyota matrix on a saturday. On Sunday the check engine light came on. I brought the car back to have the problem resolved, but I More

by paigep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
used car staff
Apr 20, 2015 -

Prestige Subaru responded

Paige, please accept our apologies for the negative experience. We are aware of the concerns of this used car and are working to resolve the issue. Prestige Subaru strives to give the very best customer service we can to each and every customer. We have placed a call to reach out to you in efforts to resolve this and are waiting to hear back from you at your earliest convenience.

January 09, 2015

Great experience Thank you for the great customer service. Edward Ramp was great to work with. I love my new outback. I would recommend them to my family and friends. More

by Cmroberts2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ramp
Feb 12, 2015 -

Prestige Subaru responded

Thank you very much for choosing us and the kind words!

December 23, 2014

My New Forester I went looking for a used car or truck to get myself back into a AWD or 4 wheel drive vehicle after a couple of years without one. I had virtually ta More

by TonyHartsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Morse
Feb 12, 2015 -

Prestige Subaru responded

Thank you Tony for the kind words. Glad to see you were taken great care of. We appreciate you choosing us and hope you are loving your new Subaru. If you have some time, stop by our Facebook page and drop us a few photos of your new Subaru!

December 23, 2014

I took my old car for service and bought a new one No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. More

by roberto_lopez383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ramp
Feb 12, 2015 -

Prestige Subaru responded

Thanks for taking the time to write in, we really appreciate your business!

December 23, 2014

A great Subaru dealership with a great staff As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the si More

by DRHuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bryson
Feb 12, 2015 -

Prestige Subaru responded

Thank you very much Donald & Mariann for choosing us and for taking the time to write in. Steve is great to work with and we appreciate your kind comments.

November 10, 2014

No Charge for great service at Prestige Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not More

by bmatheos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Aldridge
Feb 12, 2015 -

Prestige Subaru responded

Thanks for the kind words, the Service department has some really good folks. Glad to hear they were able to help!