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Prestige Subaru

Asheville, NC

4.6
109 Reviews

585 Tunnel Rd

Asheville, NC

28805

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109 Reviews of Prestige Subaru

April 17, 2015

check engine light 1 day after purchase I purchased my 2003 Toyota matrix on a saturday. On Sunday the check engine light came on. I brought the car back to have the problem resolved, but I More

by paigep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
used car staff
Apr 20, 2015 -

Prestige Subaru responded

Paige, please accept our apologies for the negative experience. We are aware of the concerns of this used car and are working to resolve the issue. Prestige Subaru strives to give the very best customer service we can to each and every customer. We have placed a call to reach out to you in efforts to resolve this and are waiting to hear back from you at your earliest convenience.

January 09, 2015

Great experience Thank you for the great customer service. Edward Ramp was great to work with. I love my new outback. I would recommend them to my family and friends. More

by Cmroberts2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ramp
Feb 12, 2015 -

Prestige Subaru responded

Thank you very much for choosing us and the kind words!

December 23, 2014

My New Forester I went looking for a used car or truck to get myself back into a AWD or 4 wheel drive vehicle after a couple of years without one. I had virtually ta More

by TonyHartsell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Morse
Feb 12, 2015 -

Prestige Subaru responded

Thank you Tony for the kind words. Glad to see you were taken great care of. We appreciate you choosing us and hope you are loving your new Subaru. If you have some time, stop by our Facebook page and drop us a few photos of your new Subaru!

December 23, 2014

I took my old car for service and bought a new one No hassle (pressure) type of sale. I have been very happy with my previous Subaru car(s), and I am equally happy with the new car. More

by roberto_lopez383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ramp
Feb 12, 2015 -

Prestige Subaru responded

Thanks for taking the time to write in, we really appreciate your business!

December 23, 2014

A great Subaru dealership with a great staff As one who has lived in at least 12 states and abroad and who has purchased some 25+/- cars, during my lifetime, I would rate Prestige Subaru the si More

by DRHuston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bryson
Feb 12, 2015 -

Prestige Subaru responded

Thank you very much Donald & Mariann for choosing us and for taking the time to write in. Steve is great to work with and we appreciate your kind comments.

November 10, 2014

No Charge for great service at Prestige Great service! Ask for service adviser James Aldridge. He helped me, ran diagnostics for NO CHARGE even though I didn't buy my car there and had not More

by bmatheos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Aldridge
Feb 12, 2015 -

Prestige Subaru responded

Thanks for the kind words, the Service department has some really good folks. Glad to hear they were able to help!

October 15, 2014

Didn't buy, but still found it a pleasant experience I did not end up buying a Subaru, though it was by no means the salesman's fault. The salesman was very laid-back and forthcoming about the vehicles' More

by pabdreamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Worsham
Feb 12, 2015 -

Prestige Subaru responded

Thanks for writing in, we hope you are enjoying your new vehicle!

June 09, 2014

Went the extra mile They helped resolve a complicated purchase I had to make. They were very courteous, honest about what they could do and what they could not do, and a More

by gpvanguard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Shockley and Tony Bruno
Feb 12, 2015 -

Prestige Subaru responded

We appreciate you writing and we absolutely would and constantly do go the extra mile for our clients. In this particular case we cannot take credit as your review is for another dealership, not us here in Asheville, North Carolina. Glad to hear you were taken care of and hope you enjoy your new vehicle!

April 25, 2014

Thanks for Saving Spring Break They got our car fixed when we broke down on spring break. Roadside towed us in, they looked at it and got us going again with only 1 day lost. More

by steppinout44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Aldredge Theresa Cartrett
Feb 12, 2015 -

Prestige Subaru responded

Glad to see we were able to get you up n running in little time. Hope the rest of your vacation went well. Thanks for writing in.

March 27, 2014

I was given Excellent service. My Subaru Outback had an engine problem and I went to Prestige Subaru service department for repair. The mechanics diagnosed it quickly and also replaced an axle. The parts More

by BrendaMcDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed and Tracey worked with me. Also Jerry gave a great explanation of options and costs were explained in advance.
Feb 12, 2015 -

Prestige Subaru responded

Thank you Brenda, we really appreciate the kind words and your trust. Hope your Outback is still going strong. Anything we can do just let us know! Thanks for your business and continued trust.

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