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Prestige Subaru
Asheville, NC
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109 Reviews of Prestige Subaru
I have nothing but praise for the service people at the desks at Prestige Subaru in Asheville. I took my little friend with me because she likes to get out and go places instead of being homebound. She is desks at Prestige Subaru in Asheville. I took my little friend with me because she likes to get out and go places instead of being homebound. She is 71, deaf and on oxygen. The young man who checked us in was so kind and helpful with her. When we got inside, she fell, due to 2 hr long ride out there. Most of the service folks at the desks came running to help me with her. They brought water, Crackers made her comfortable. They were wonderful people. From the bottom of my heart, thank you!! Your company should be very proud and thankful for such kind employees who went above and beyond. My friend was fine. The guys who did the maintenance did a wonderful job too. So thank you!! They all made our 2 hr drive out there worth it, especially how they treat their customers!! So if I could give the highest of reviews, it would go to you all. Again thank you!! More
My rating is based solely on my interactions with one sales person there, his name is Frank Kinch. He has been dealing with me for over a year as I have yet to find the vehicle that's right for me. He is sales person there, his name is Frank Kinch. He has been dealing with me for over a year as I have yet to find the vehicle that's right for me. He is professional and friendly and extremely helpful and patient. Based on his performance alone, it is very likely that I will buy my next vehicle from this dealership. More
Prestige is the best Subaru dealership around. They are courteous, professional and helpful. There is another Subaru dealership closer to me, but choose to drive the extra distance to Prestige. They are courteous, professional and helpful. There is another Subaru dealership closer to me, but choose to drive the extra distance to Prestige. More
My experience purchasing a Crosstrek at Prestige Subaru was amazing from start to finish. I visited the dealership years ago to check out the Crosstrek and my experience was so-so and I did not make a purc was amazing from start to finish. I visited the dealership years ago to check out the Crosstrek and my experience was so-so and I did not make a purchase at that time. Fast forward to July 2022 - I still had the Crosstrek on my mind and went in to give it another shot. This time around it was so different. Sean, the salesperson who assisted me was exceptional in helping me get exactly what I wanted. He was friendly and knowledgeable- answering all of my questions and addressing all of my concerns. The buying process was easy and quick and I can now say I’m a Subaru convert! The follow up check about a week later was great. Getting used to a new car isn’t easy and this follow up visit helped me to get to know more about my cars capabilities and all of my questions were answered. I felt valued and cared for. I will definitely go back to Prestige when I’m in the need of a new car. More
Absolutely the best car buying experience we have ever had ! Ask for Austin Root !! He rocks ! The whole crew there is amazing ! Great customer service before and after the sale . Will never buy a car any had ! Ask for Austin Root !! He rocks ! The whole crew there is amazing ! Great customer service before and after the sale . Will never buy a car anywhere else !! More
Sales personnel was excellent. No complaints or recommendations for improvement. Payment process was efficient and expedited. Would definitely recommend. High praise. No complaints or recommendations for improvement. Payment process was efficient and expedited. Would definitely recommend. High praise. More
i purchased a used car from them in may 2022. their inspection of the car showed it was in great condition. 17 days after i bought the car, there was a critical mechanical issue. it is now 4.5 mo their inspection of the car showed it was in great condition. 17 days after i bought the car, there was a critical mechanical issue. it is now 4.5 months later and they have still not repaired my car. they have been deceptive and uncommunicative throughout the process. just not trustworthy people. More
Excellent customer service provided by Todd. I bought my forester at Prestige and have followed up with its maintenance at the dealership. Todd's sensitivity to details and customer satisfacti I bought my forester at Prestige and have followed up with its maintenance at the dealership. Todd's sensitivity to details and customer satisfaction was greatly appreciated. More
This is my second time buying a Subaru from Prestige. My sales man, Sean Fitzpatrick, is just the best! I won’t buy a car through anyone else. Customer service is always great. The service department is My sales man, Sean Fitzpatrick, is just the best! I won’t buy a car through anyone else. Customer service is always great. The service department is always very helpful and does whatever they need to do to help your situation. If you’re in the market for a Subaru, go see my man Sean at Prestige! More
I can not say enough good things about Prestige Subaru Moved to Asheville 5 years ago and took my Forester in for oil changes ect I have recently purchased a new Forester from dealership even though I now Moved to Asheville 5 years ago and took my Forester in for oil changes ect I have recently purchased a new Forester from dealership even though I now live in Tennessee I continue to visit dealership for all routine maintenance and will continue to purchase any new Subaru's from Prestige. The staff is exceptional and you will leave feeling like family More