Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Premier Volvo Cars Overland Park
Overland Park, KS
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
256 Reviews of Premier Volvo Cars Overland Park
April 01, 2018
very happy with all aspects of dealer experience I have enjoined my Volvo very much over the last 6 years. I have virtually no problems with my car, but when I do Premier is there to take care of I have enjoined my Volvo very much over the last 6 years. I have virtually no problems with my car, but when I do Premier is there to take care of it, They get me in and out in a very timely fashion and fix it right the first time. I recommend them highly. More
by rdwilson
Employees Worked With
Nick Dollar, Joe Hill
January 23, 2018
Great customer service! This dealer was very patient and showed me various models and explained the features. I drove several cars and found one I really like. I recommend th This dealer was very patient and showed me various models and explained the features. I drove several cars and found one I really like. I recommend them highly. More
by Transporter
Employees Worked With
Ron Geraci, Jimmy Loveland
December 12, 2017
Great Purchasing Experience! Jimmy and Patrick both were very personable and easy to work with in a way that made my wife and my self very comfortable in purchasing a vehicle from Jimmy and Patrick both were very personable and easy to work with in a way that made my wife and my self very comfortable in purchasing a vehicle from Premier Volvo, knowing this was going to be a long term partnership. I also appreciated our ability to discuss the vehicle and purchase over email and not spending all day in person at the dealership. More
by cron14
Employees Worked With
Patrick Kane, Jimmy Loveland
October 17, 2017
Excellent car - First class dealership After looking at many other options we bought the 2018 Volvo XC60. Absolutely love the look, love the feel and love the many features. Just as imp After looking at many other options we bought the 2018 Volvo XC60. Absolutely love the look, love the feel and love the many features. Just as impressive is the Premier Volvo Overland Park dealership. We have purchased numerous cars, and this was the best experience. First class dealership.. More
by 2018 Volvo XC60
Employees Worked With
Stan, Jeanette McKenna, Jimmy Loveland
August 31, 2017
Great Service A great experience, no hassle, just routine oil change, tire rotation, computer check and other 10,000 mile maintenance done in one afternoon -- inclu A great experience, no hassle, just routine oil change, tire rotation, computer check and other 10,000 mile maintenance done in one afternoon -- including a free loaner. Got my car back clean and everything done at no charge! More
by Joseph T.
Employees Worked With
Richard Kinney
June 09, 2017
It had been a while. Premier Volvo did a great job. Thanks to my Service Advisor Richard. Thanks for the hole staff for the hard work. Also thanks for working with me t Premier Volvo did a great job. Thanks to my Service Advisor Richard. Thanks for the hole staff for the hard work. Also thanks for working with me to get my car back in a timely fashion. More
by TWBat
Employees Worked With
Richard Kinney
December 27, 2016
Extra Mile Recently my car experienced engine trouble on the interstate while heading to an out of town funeral right before Christmas. I consulted this dealers Recently my car experienced engine trouble on the interstate while heading to an out of town funeral right before Christmas. I consulted this dealership while stranded and since everyone in service was busy at the time I called, I spoke with one of the salesmen. Regretfully I don't recall his name but he instructed me on what to do, and was very helpful. After calling roadside assistance and securing a tow, I finally got the car towed to the dealership about 4 hours later. I had to be at a funeral 4 hours away by the next day and needed transportation. Since the car was not involved in an accident, my insurance would not cover a car rental and at the time I called Volvo, they had no loaner cars available. Meanwhile the major rental company I called would not have anything until 5:00 pm. Mike Stone, Service Manager who I just really met as a result of this experience, called me back and told me he believed he could find me something by the time my car was towed in. He was very empathetic to my predicament and was able to provide transportation which was a relief and saved me more time and money. You could tell from our conversation he genuinely felt badly for my situation. Ryland Foster also helped me and was as polite as he could be in my stressed out state. Nick Dollar had been my advisor much of my 7 years as a service customer and always did his best for me. Jeanette has always been attentive, and John K. ( I believe ) the service technician and I have had a funny and good relationship. Everyone really came to my rescue that day and I consider all of the employees there my friends. Larry C More
by Larry of Leawood
Employees Worked With
Nick Dollar, Jeanette McKenna, Mike Stone, Ryland Foster
November 29, 2016
Good experience! We had a very good experience at Volvo of Overland Park looking at, and ultimately buying a new Volvo. Ron worked with us providing information in a l We had a very good experience at Volvo of Overland Park looking at, and ultimately buying a new Volvo. Ron worked with us providing information in a low-key, sincere and pleasant manner- no pressure, which was nice. Ron and Sean did everything they could to make us happy; even agreeing to fix without charge a ding in the windshield that occurred in the first 24 hours we owned the vehicle. Everyone in the dealership was friendly and welcoming. More
by Bellablu
Employees Worked With
Ron Geraci, Nick Dollar, Sean O'Leary
November 11, 2016
They Don't Care I bought my 2004 C-70 Volvo convertible back in June, it was used with only 117,000 miles and seemed to be in excellent condition mechanically and aes I bought my 2004 C-70 Volvo convertible back in June, it was used with only 117,000 miles and seemed to be in excellent condition mechanically and aesthetically. I ended up bringing it to this dealership the first time a month later when my car started acting up, something was wrong with the acceleration and all of my service lights in the car kept flashing on and off. They seemed nice at first and got my car in quickly to check it out, some electrical cable in my car was almost worn apart and they had to order the cable and said my car would be fixed a week later on Thursday. We called to make sure they got the part and said it would still be fixed at that time. We called back Thursday to make sure it was done and they said it was a bit more difficult to replace than they thought so it wouldn't be until the next day, and I wasn't too irritated. The next day I called several times and left voicemails and did not get a hold of anyone until later in the afternoon that day when my car was FINALLY ready. Well my car started having problems again this past week, my engine was shaking when I started the car and couldn't even back it out of the driveway because my RPMs bottomed out at 1,500. They got my car yesterday morning and told us that a computer in my car had to be replaced, it's a VERY expensive part that they had in stock, and said last night AND this morning that my car would be ready to pick up by noon today. We decided to call and make for sure the car was ready before we drove out there because we live outside Lee's Summit, and we called at 11:20 and left a voicemail. They called back shortly after and said that they were having bro lets installing the new part into the older car because they did not have some diagram.. And that the car probably won't be finished until tomorrow. This was supposedly a very easy and quick fix that is now taking an extra day because someone does not know what they are doing, and on top of that they should have known this hours prior to when they TWICE told us the car would be ready and informed us... Thank goodness we did not drive out there. Anyway, they don't care, they aren't informative or quick to service, everything just seems to be a pain for them.. I would not ever recommend this dealership to anyone. More
by KatelynWilkinson4
Employees Worked With
Joe Hill
October 28, 2016
Excellent Experience! Today was the first time I had to take my 2016 Volvo S80 in for maintenance. Joe was very friendly and helpful. He commented on how clean my car was. Today was the first time I had to take my 2016 Volvo S80 in for maintenance. Joe was very friendly and helpful. He commented on how clean my car was. I told him my car is always clean and polished when I bring it for service so everyone knows how picky I am. They didn't let me down. They took excellent care of my car. Thank you! More
by DonW
Employees Worked With
Joe Hill
