Porter Nissan
Newark, DE
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396 Reviews of Porter Nissan
Professional friendly and understanding Stu our sales person was very professional and went out of his way to provide space when we wanted and needed it and was available to address and ans Stu our sales person was very professional and went out of his way to provide space when we wanted and needed it and was available to address and answer questions as necessary. The experience was not high pressure and was in alignment with what services suggested on line. More
Surpassed our expectations Communication and followup were excellent. Provided very good information about the Infiniti product, and specifically the model we were most interest Communication and followup were excellent. Provided very good information about the Infiniti product, and specifically the model we were most interested in. Invited us to contact them for any question. Quick and easy from start to finish, providing detailed instruction in the vehicle prior to driving it off the lot!! Wonderful! Entire dealership displayed such great teamwork! Love our car, Infiniti qx50! More
No Rush We came in late and the staff and Randy our salesman stayed till after hours to get the job done. We left happy and with a practically new car at a fa We came in late and the staff and Randy our salesman stayed till after hours to get the job done. We left happy and with a practically new car at a fair price. More
Great, straightforward, customer focused service Keith Dant responded to my email inquiry over a month ago. He worked with me over the phone and through email until my schedule allowed for me to get Keith Dant responded to my email inquiry over a month ago. He worked with me over the phone and through email until my schedule allowed for me to get down to Newark to do a test drive and evaluate a trade in. There were no surprises in additional fees or a vehicle that didn't match my expectations - in fact Keith's customer service and Porter's service in general far exceeded our expectations. We were thrilled with our entire experience. More
2017 QX30 Ease of scheduling, professionalism by the entire staff during the process including coordinating a loaner vehicle. Job done right the first time! Def Ease of scheduling, professionalism by the entire staff during the process including coordinating a loaner vehicle. Job done right the first time! Definitely an upscale dealership with sales and service that should be recognized..... More
Customer excellence is their focus and always has been since I bought my first vehicle from the Infinity dealership in 2007 and is the reason I keep returning to them fo is their focus and always has been since I bought my first vehicle from the Infinity dealership in 2007 and is the reason I keep returning to them for purchases and service. More
Thanks Porter Infiniti and the staff have been great to work with from everything from the purchase of my new vehicle to the service of same. Porter Infiniti and the staff have been great to work with from everything from the purchase of my new vehicle to the service of same. More
Courteous, thorough and quick This is the first time I took my car to Porter Nissan for a oil change. I was pleasantly surprised in all aspects. They were courteous, thorough and This is the first time I took my car to Porter Nissan for a oil change. I was pleasantly surprised in all aspects. They were courteous, thorough and quick. An alignment check was performed as I pulled into the bay. The service rep then showed me to the waiting area which was clean and offered free WiFi, free coffee and comfortable chairs. I only watched TV for about 20 minutes before the service rep came over to let me know that everything was done and that they performed a safety check as well. I'll definitely return for future service. What a pleasant change from what I had thought was "the norm" for auto service. The price was g.reat More
Best car buying experience I have had I had a very positive experience purchasing my most recent vehicle from Porter Nissan. Randy did not try to pressure me into buying any car and was m I had a very positive experience purchasing my most recent vehicle from Porter Nissan. Randy did not try to pressure me into buying any car and was more of an advocate for me in making a good decision for myself. I would highly recommend buying a vehicle here and will return when it is time for another car. More
Jason - Service Manager is the BEST I had a problem which was difficult to find. His staff found it and got it fixed! He is the best and kept me informed. I had the car detailed and a I had a problem which was difficult to find. His staff found it and got it fixed! He is the best and kept me informed. I had the car detailed and after surviving 2 small kids, it looks brand new! Alisha More