Porsche Monterey

My Porsche purchase involved both a good and a bad side! In general, I have long been very satisfied with the service I've received from, and my relationship with, the staff at Porsche Monterey. My one excep In general, I have long been very satisfied with the service I've received from, and my relationship with, the staff at Porsche Monterey. My one exception to that has to do with my dealings with the current general manager of the organization. As to my recent purchase of the 2015 Porsche 911 Turbo S, all went well with the current staff I was involved with, with the exception of the General Manager, Aaron Zielinski. John Bassett, Director of Internet Sales, with whom I worked directly with in my purchase of the vehicle, was very helpful, personable and professional in the handling of the upfront purchase price negotiations, with approvals from Mr. Zielinski, and in the delivery of the vehicle to me upon consummation of the transaction. However, upon arrival at the dealership on February 16, 2017, to consummate the purchase transaction, Mr. Zielinski had reneged on the previously agreed to purchase price for the vehicle, and he was attempting to charge me in excess of $14,000 more for the vehicle. After subsequent heavy face-to-face verbal pressure from me, I was ultimately able to get that discrepancy corrected to my satisfaction. It would definitely be a pleasure to again work with Mr. Bassett in the course of any future car purchases from Porsche Monterey, or from any other car dealership organization with whom he might be associated with in the future. However, I can't say now the same for Mr. Zielinski. More

Great Purchase Experience at Porsche of Monterey I went in to try to Porsche of Monterey just to extend the warranty on my 2012 C2S Cabriolet. Unfortunately, there was no program available from Pors I went in to try to Porsche of Monterey just to extend the warranty on my 2012 C2S Cabriolet. Unfortunately, there was no program available from Porsche to extend on a CPO vehicle; so Ray Ramsey told me the solution was simple: buy a new one! I said that was a possibility, and expressed interest in the new 718S Caymans and Boxsters, so Ray allowed me to go look at the inventory. I very much appreciated that there was no pressure, no hovering and a very relaxed approach. Ray also pointed out a 2016 Cayman GTS, one of the last of it's type (naturally aspirated) with 800 miles and a CPO vehicle, on the showroom floor. I looked at all of them, and told Ray I would have to come back with my lovely wife to look again, and to drive the picks of the litter. When we went back the next day, Ray wasn't there, so we worked with John Bassett, an enthusiastic, energetic and knowledgeable salesman. Again, no push or pressure, except to drive and experience the cars. The Cayman GTS was the one that struck our fancy, partially because it was so unique...but it was buried in the showroom behind about 5 other cars. No problem! In a few minutes, they moved them all, and let the two of us take a drive in the GTS. What a phenomenal car! The best driving experience I've ever had; and all thanks to John, who has racing experience and also knew Melody's uncle Olaf Andersson, a racer at Laguna Seca, 50 year resident of Monterey, and former owner of Scandia Volvo dealership. They gave us a great deal, and we bought the car on the spot. It's the first car that I've purchased with never a moment of buyer's remorse. We both love it; and our hats off to Ray, John and Aaron for actually making it a fun experience, and reducing the process pain as much as possible. Great dealership to buy and service your Porsche. Tom p.s. never thought I'd own a GTS...a truly amazing beast of a car! So much fun! More

John Bassett John was great. From beginning to end he gave his total commitment to make our purchase work. We felt his concern for us to be totally satisfied. It w John was great. From beginning to end he gave his total commitment to make our purchase work. We felt his concern for us to be totally satisfied. It was a pleasure working with him. Even after the sale if we drop by he is there for us. More

Great experience beginning to end This is our second Porsche purchase from John Bassett. John is definitely the person you want to work with when purchasing a new or pre owned Porsche. This is our second Porsche purchase from John Bassett. John is definitely the person you want to work with when purchasing a new or pre owned Porsche. My husband and I can not say enough good things about John and have sent several referrals to John as a result. Thank you once again John for our new Macan, we love it!! We will be back needless to say. More

Above expectations I was driving by and decided to stop in. Found the right car at the right price. A transparent, professional experience that exceed my expectations I was driving by and decided to stop in. Found the right car at the right price. A transparent, professional experience that exceed my expectations. Excellent service at Porsche of Monterey - and from John Bassett in particular. Highly recommended. More

Easiest car buying experience ever! -San Francisco John Bassett was great, made our experience so easy. We drove down from San Francisco so he made sure he had everything ready for us to maximize our t John Bassett was great, made our experience so easy. We drove down from San Francisco so he made sure he had everything ready for us to maximize our time there and get us back on the road as soon as possible with our new car. So very thoughtful and just a really nice guy. Thanks John, for making our family very happy. It was worth the drive down to Monterey. We love our new car! More

5 Star Service and Business! Will be back! What can I say? John Basset is exactly the guy you want to talk to if you are looking to purchase a new or used car today. From the time I went inside What can I say? John Basset is exactly the guy you want to talk to if you are looking to purchase a new or used car today. From the time I went inside to the dealership to when I filled out my last form it was a very pleasant experience all around. I came in on Thursday to take a look at a 2016 Audi A7 and was able to purchase the car and leave Seaside in under 2.5 hours. This was insane because when I purchased my first car awhile back it took over 5 hours to complete the whole process. John Bassett is a true professional He took the time to answer of my questions and made sure my wife and I were leaving the dealership with a great deal. He also went out of his way to fill up my tank himself and offer a free detailing of my car. You can tell his talents go beyond just selling awesome cars for Porche. Gary Miller makes going through the worst part of buying a car (Signing papers) to one of my favorite parts of the experience. He's funny and got me and my wife out of there as quickly as he could. He is very easy to talk to when it comes to the numbers. I never felt rushed and made what's usually the worst part of the process of buying a car easy and painless. Thanks, VF More

2017 Macan GTS John Fritz had great follow up. He returned all my calls and also followed up with the body shop and had the vehicle delivered there for next part of John Fritz had great follow up. He returned all my calls and also followed up with the body shop and had the vehicle delivered there for next part of work needed More

Fantastic Experience...Would do it again I live in Atlanta and Porsche of Monterey is 2,000+ miles away. Talked with John Bassett many times in the course of making a decision to buy my 2014 I live in Atlanta and Porsche of Monterey is 2,000+ miles away. Talked with John Bassett many times in the course of making a decision to buy my 2014 Panamera S sight unseen John was extremely knowledgeable and incredibly professional all they way thru the process. The car arrived 2 weeks ago and it is perfect as John described. I've bought 40+ cars and this was absolutely the best car buying experience I've ever had. More

Very professional and easy to work with I bought my 2013 Cayenne from Porsche of Monterey (John Bassett) and had an excellent experience. John was extremely knowledgable about the Porsche b I bought my 2013 Cayenne from Porsche of Monterey (John Bassett) and had an excellent experience. John was extremely knowledgable about the Porsche brand and and had a very detailed understanding of the car I was purchasing. I never felt rushed or pressured. The process was very straightforward. I would highly recommend Mr Bassett and Porsche of Monterey to anyone looking to purchase a new or pre-owned Porsche. More