Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche Monterey
Seaside, CA
560 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
560 Reviews of Porsche Monterey
November 25, 2017
GT3 4.0 Many thanks to John (and Aaron) for securing this hard to find vehicle. He tracked one down for us within an hour of visiting the dealership and was Many thanks to John (and Aaron) for securing this hard to find vehicle. He tracked one down for us within an hour of visiting the dealership and was able to customize to our liking. John provided regular updates on the car's progress through the factory. Our new GT3 was delivered ahead of schedule and we were on the road within hours of its arrival! When it comes to the product, John is super knowledgeable and an automotive enthusiast. We live near one of the "big" Porsche dealers, but happily make our way to Porsche of Monterey where it is always pleasant to stop by and strike up a conversation regarding our favorite cars! More
by MattF
Employees Worked With
John Bassett, Aaron Zielinski
November 19, 2017
2nd purchase This was the 2nd vehicle purchase that John has helped me with. POM had the vehicle that I wanted and a deal that I could live with. No pressure, no This was the 2nd vehicle purchase that John has helped me with. POM had the vehicle that I wanted and a deal that I could live with. No pressure, no sales ploy, just good old fashion great customer service. John and sale manger Aaron were great to deal with and I will look their direction for future purchases as well. More
by eferriera
Employees Worked With
John Bassett, Aaron Zielinski
November 18, 2017
Excellent Service Jacob and the entire team at Monterey Porsche provided outstanding service at my last visit. They performed the emissions fix on my 2014 Cayenne Dies Jacob and the entire team at Monterey Porsche provided outstanding service at my last visit. They performed the emissions fix on my 2014 Cayenne Diesel, and the entire process went smoothly. The level of consistent, personal service is one of the benefits of working with Monterey Porsche, vs. one of the Porsche dealerships in the Bay Area. More
by Clark
Employees Worked With
Jakob Hendrix
November 18, 2017
Dream cars This was the easiest car experience ive ever had , found the car ive been looking for at a fair price and financing made eazy John is very nice and ve This was the easiest car experience ive ever had , found the car ive been looking for at a fair price and financing made eazy John is very nice and very knowledgeable about cars a total car guy like me im sure i will buy another car off him in the future. Jerry Miranda. More
by Team green
Employees Worked With
John Bassett
November 07, 2017
Helpful and straightforward John was very up front and gave a competitive price right off the bat without any haggling or negotiating. I don’t like going back and forth so when I John was very up front and gave a competitive price right off the bat without any haggling or negotiating. I don’t like going back and forth so when I ask for your best price, that’s what I expect, and John delivered. After the initial sale and waiting for my new Porsche to be built, a few inquiries about delivery time were not answered immediately, but it was mainly because there was no update. Overall, John is very easy to work with and has always been very helpful and straightforward. More
by AD
Employees Worked With
John Bassett
November 04, 2017
991.1 TTS Easy no hassle process. Test drove the car and handled the paperwork remotely. Then came back a few weeks later (when my schedule permitted) and picke Easy no hassle process. Test drove the car and handled the paperwork remotely. Then came back a few weeks later (when my schedule permitted) and picked up the car. More
by Richard Ying
Employees Worked With
John Bassett
October 30, 2017
Service and Sales experience I purchased a certified pre-owned Porsche. Needed to bring in vehicle after a number of concerns, ranging from oil indicator light reprogram, and pot I purchased a certified pre-owned Porsche. Needed to bring in vehicle after a number of concerns, ranging from oil indicator light reprogram, and potential transmission concerns. Primary service staff, who is no longer with this dealership, seemed overwhelmed and unable to keep up. He did not notify customers as to service updates in timely fashion, loaner vehicle not a available when promised, misinformed customer of service bulletin when did not exist, and I had to bring back car multiple times to correct same complaint. Car was not washed at time of pickup on one occasion. Also was told that a new transmission was needed under warranty and petition to Porsche NA was requested, then denied. However, the service tech Paul S. was very friendly and did take time with me, road test also, to explain the transmission issue. I considered purchasing a new vehicle from this dealership, only to discover that they had NO interest in "taking care" of local customers, preferring to sell out of area for a few extra bucks. Instead of coming back to local customers who originally bid/made offers, the manager Aaron Z. sold the car for less than what he was willing to sell it for locally a fews months prior. Very disappointing...profit above all else. Alienating local customers is not a long term successful strategy. Aaron Z. did not seem genuinely interested in hearing feedback regarding the service advisor or service experience. He did not conduct the negotiation for the new vehicle with professionalism; in fact he was argumentative. More
by Andrew Lin
Employees Worked With
Aaron Zielinski
October 26, 2017
GREAT SERVICE The best car buying experience ! John is a great person to work with, he works with and for you! John is very knowledgable , professional and perso The best car buying experience ! John is a great person to work with, he works with and for you! John is very knowledgable , professional and personal all at the same time. He creates a fun buying experience with no pressure. This is the place to buy your car(s) from! I'm very appreciative of John and this dealership! Gary Miller - awesome person to work with as well ! More
by PM
Employees Worked With
John Bassett, Renee Anderson
October 24, 2017
Highly recommended There is no such thing as a perfectly smooth car deal from any dealership on the planet. However after dealing and working with Porsche of Monterey, I There is no such thing as a perfectly smooth car deal from any dealership on the planet. However after dealing and working with Porsche of Monterey, I realized that there are some deals that are very very close to being perfect. Working with the staff and mr. Miller even after purchasing my vehicle from them makes me wonder why other dealerships don't operate the same? These guys work with me during the negotiation process, worked with me once the deal was done and coming from Las Vegas all the way to Monterey, picking me up from the airport, having the car completely ready with all paperwork signed and ready to go as well, to even after I brought the car home and had questions and concerns afterwards. They took all my calls and handled all my questions and issues as if it were still day number one and they were still trying to sell me a car. Which makes me believe that there are some great car dealerships left on the planet, Porsche of Monterey being one of them. thank you to all of those guys I look forward to purchasing from them again in the future. More
by Steven Bishop
Employees Worked With
Ray Ramsey, Renee Anderson
October 18, 2017
Porsche 911 GT2 Excellent service advisor who followed up real time for me. Appreciate their efforts to work around my schedule. And the car was nicely washed when I Excellent service advisor who followed up real time for me. Appreciate their efforts to work around my schedule. And the car was nicely washed when I picked it up! Thanks! More
by rdstr63
Employees Worked With
Jakob Hendrix
