Porsche Monterey

Awesome, extremely prompt and accurate customer service! I recently purchased a pre-owned vehicle from this dealership. Being an out-of-state buyer (from Michigan), I had some reservations and concerns abou I recently purchased a pre-owned vehicle from this dealership. Being an out-of-state buyer (from Michigan), I had some reservations and concerns about basically buying a vehicle located in California sight unseen. Kelli Valenti at Porsche Monterey, however, alleviated my concerns and served as my eyes and ears in purchasing the car. She provided me with numerous pictures and videos, carefully detailing the car and its conditions. Kelli's responses to my requests for information were ultra-prompt and attentive as well. Upon delivery of the car to me, the car checked out exactly as she described. Overall, it was a superb out-of-state, long distance transaction! More

"Customer Delight vs Customer Satisfaction" There is a big difference between customer satisfaction and customer delight and the staff at Porsche of Monterey get it. Our most recent experience w There is a big difference between customer satisfaction and customer delight and the staff at Porsche of Monterey get it. Our most recent experience was with sales department and leadership who went WAY out of their way to find my wife and I the perfect ride. The team was all about our needs the moment we walked through the door - can't thank them enough! More

Porsche of Monterey. Sales/Service- always excellent! From sales to service Porsche of Monterey always does an excellent job. They are very helpful and go out of their ways for their clients. Plus Por From sales to service Porsche of Monterey always does an excellent job. They are very helpful and go out of their ways for their clients. Plus Porches are the best cars on the road!! Varoom! More

All Good I'm giving the crew/staff of Porsche Monterey five star rating because everything was completed in a timely and efficient manner. They paid attentio I'm giving the crew/staff of Porsche Monterey five star rating because everything was completed in a timely and efficient manner. They paid attention to every detail of my concerns. They are polite and accommodating . A pleasure to work with! Bill is spot on, kudos to him. More

On time, done right Appreciate that when the appointment is for 8am they are ready for me at 8am. Follow up phone calls are timely and the car ready when promised. High e Appreciate that when the appointment is for 8am they are ready for me at 8am. Follow up phone calls are timely and the car ready when promised. High end dealership, and commensurate service. More

Very responsive, very fair dealing, keep their word! Even if you have a local dealer and especially if your local dealer has a mediocre reputation, you should call Kelly Valenti just in case and before y Even if you have a local dealer and especially if your local dealer has a mediocre reputation, you should call Kelly Valenti just in case and before you buy. In general, buying a car is still one of the most uncomfortable experiences you will ever have. It is an opaque market with hidden fees, inexplicable costs and expenses like dealer prep fees all wrapped in a world of fake news and click advertising. Who knows if true price is really true? And to make it more complicated, you can buy a car site unseen online from a thousand miles away the way I did. I was lucky enough to work with Kelly Valenti who was not only very flexible and fair on the pricing, but also did a fantastic job of getting things done when she said they would be done. She navigated multi-state paperwork issues, earning 6 stars for getting me the title from a 3rd state in 48 hours when others feared it could take weeks! I know good sales & service and she will be a fantastic assistant buyer for your. More

Yearly service Customer service is consistent and awesome. We have purchased a few cars from Porsche and it has always been stress free. The staff is awesome and hel Customer service is consistent and awesome. We have purchased a few cars from Porsche and it has always been stress free. The staff is awesome and helpful. More

Excellent The knowledge, Personal customer service and honesty that I get every time I bring my 911 in is over the top! Great Job! I cannot stress it enough, cu The knowledge, Personal customer service and honesty that I get every time I bring my 911 in is over the top! Great Job! I cannot stress it enough, customer for life. More

Service Visit Service is always first rate. Clearly a pleasure to visit a professionally run organization. I highly recommend this dealership to anyone who value Service is always first rate. Clearly a pleasure to visit a professionally run organization. I highly recommend this dealership to anyone who values their investment. Jim Barath, Ph.D. More

Best experience in our lifetime of buying cars! My hubby and I are very tame folks, love cars, grew up in "car nut" families, where we actually knew and appreciated a lot about so many different car My hubby and I are very tame folks, love cars, grew up in "car nut" families, where we actually knew and appreciated a lot about so many different cars. My hubby would take our son to dealerships for "fun" on weekends, as they both loved checking out all the cars. Their favorite every time was Porshe. The best staff and people. Just genuine, cool, and enthusiastic without any of the dreaded cheesiness and slime one can sadly experience at car dealerships. We were now on the road to searching for a used car for our son who is now driving. Both of us had never dealt with purchasing a used car before, so this was unfamiliar territory. We had been searching all over the internet, using CarFax, etc. and came across a fabulous older BMW. We decided to take the drive down to Monterey to check out the car at the Porshe Dealership. There we were greeted by Kelly and Tripp. They both were so friendly, knowledgeable, and kind. They were non-pushy, excellent with answering all questions, and you could tell, very into (passionate!) about what they do! It was the best experience. A dream. My hubby was delighted (which is a tall order), and everyone we met on staff was just the same. Incredible. Maybe it's Porshe's training? Standards? Whatever it is, Porshe is one of a kind. Thank you Porshe and Porshe of Monterey! You guys are the Gold Standard and then some! A+++! More