Porsche Monterey

On time, done right Appreciate that when the appointment is for 8am they are ready for me at 8am. Follow up phone calls are timely and the car ready when promised. High e Appreciate that when the appointment is for 8am they are ready for me at 8am. Follow up phone calls are timely and the car ready when promised. High end dealership, and commensurate service. More

Very responsive, very fair dealing, keep their word! Even if you have a local dealer and especially if your local dealer has a mediocre reputation, you should call Kelly Valenti just in case and before y Even if you have a local dealer and especially if your local dealer has a mediocre reputation, you should call Kelly Valenti just in case and before you buy. In general, buying a car is still one of the most uncomfortable experiences you will ever have. It is an opaque market with hidden fees, inexplicable costs and expenses like dealer prep fees all wrapped in a world of fake news and click advertising. Who knows if true price is really true? And to make it more complicated, you can buy a car site unseen online from a thousand miles away the way I did. I was lucky enough to work with Kelly Valenti who was not only very flexible and fair on the pricing, but also did a fantastic job of getting things done when she said they would be done. She navigated multi-state paperwork issues, earning 6 stars for getting me the title from a 3rd state in 48 hours when others feared it could take weeks! I know good sales & service and she will be a fantastic assistant buyer for your. More

Excellent The knowledge, Personal customer service and honesty that I get every time I bring my 911 in is over the top! Great Job! I cannot stress it enough, cu The knowledge, Personal customer service and honesty that I get every time I bring my 911 in is over the top! Great Job! I cannot stress it enough, customer for life. More

Yearly service Customer service is consistent and awesome. We have purchased a few cars from Porsche and it has always been stress free. The staff is awesome and hel Customer service is consistent and awesome. We have purchased a few cars from Porsche and it has always been stress free. The staff is awesome and helpful. More

Service Visit Service is always first rate. Clearly a pleasure to visit a professionally run organization. I highly recommend this dealership to anyone who value Service is always first rate. Clearly a pleasure to visit a professionally run organization. I highly recommend this dealership to anyone who values their investment. Jim Barath, Ph.D. More

Best experience in our lifetime of buying cars! My hubby and I are very tame folks, love cars, grew up in "car nut" families, where we actually knew and appreciated a lot about so many different car My hubby and I are very tame folks, love cars, grew up in "car nut" families, where we actually knew and appreciated a lot about so many different cars. My hubby would take our son to dealerships for "fun" on weekends, as they both loved checking out all the cars. Their favorite every time was Porshe. The best staff and people. Just genuine, cool, and enthusiastic without any of the dreaded cheesiness and slime one can sadly experience at car dealerships. We were now on the road to searching for a used car for our son who is now driving. Both of us had never dealt with purchasing a used car before, so this was unfamiliar territory. We had been searching all over the internet, using CarFax, etc. and came across a fabulous older BMW. We decided to take the drive down to Monterey to check out the car at the Porshe Dealership. There we were greeted by Kelly and Tripp. They both were so friendly, knowledgeable, and kind. They were non-pushy, excellent with answering all questions, and you could tell, very into (passionate!) about what they do! It was the best experience. A dream. My hubby was delighted (which is a tall order), and everyone we met on staff was just the same. Incredible. Maybe it's Porshe's training? Standards? Whatever it is, Porshe is one of a kind. Thank you Porshe and Porshe of Monterey! You guys are the Gold Standard and then some! A+++! More

Above and Beyond!!!!! I don't even know where to begin. We live in Chicago, and my wife started looking for a car. After visiting several Porsche dealers in our area, she d I don't even know where to begin. We live in Chicago, and my wife started looking for a car. After visiting several Porsche dealers in our area, she didn't find anything she liked. Aaron was the Manager in Orland Park years ago, and we had purchased our first Porsche from him. His service THEN, was awesome. So my wife contacted Aaron, told him what she was looking for, and he found it! It was still on the water and about to be delivered to the port. So, we bought it!!! Weeks later, it was delivered to us by Luther, the driver who took awesome care of my wife's new baby. I wish I could send you the video of it being unloaded! It was SO exciting. I can't thank Aaron enough for going above and beyond to make sure everything went smoothly. It can't be easy putting together a sale between Monterey and Chicago, but it felt easy. I will recommend anyone who is looking for a Porsche to Porsche Monterey! The car came fully detailed and it was beautiful! She LOVES her new baby and I have to thank Aaron for making it happen. More

2nd Purchase from John Bassett This is my second Porsche from John and both purchase experiences have been exceptional. The first was a custom order and this was from the current in This is my second Porsche from John and both purchase experiences have been exceptional. The first was a custom order and this was from the current inventory. I highly reccomend John and Porsche Monterey. More

Outstanding Service Process at Porsche My Porsche Macan had a message on the dash that said there was an engine problem but that driving was permitted. I took it in. The dealer arranged v My Porsche Macan had a message on the dash that said there was an engine problem but that driving was permitted. I took it in. The dealer arranged very quickly obtain needed minor repair parts and set a time for repair. When I took the car in he also stated that a recall of a seat would be completed at the same time. They completed the repairs and the car was done and washed on schedule. The personnel were all especially professional and friendly... and there was no cost. More

Great Experience with New 911 S Lease It was great to work with both John Bassett and Aaron Zielinski in leasing my new 911 S. Both were very flexible in valuing my trade-in and offering It was great to work with both John Bassett and Aaron Zielinski in leasing my new 911 S. Both were very flexible in valuing my trade-in and offering an attractive price on the new car. They made the process comfortable and easy. I would surely work with them again. Gary Miller also did a nice job on the financing and related paperwork. More