
Porsche Monterey
Seaside, CA
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567 Reviews of Porsche Monterey
CPO Macan S I bought my first Porsche and I'm very lucky that John is the one that helped me. I emailed him when I saw the car listed and John promptly called me I bought my first Porsche and I'm very lucky that John is the one that helped me. I emailed him when I saw the car listed and John promptly called me to let me know that the car is in transit and that he will let me know once they have it. He told me that there's several others that are also interested to buy that Macan but since I was the first to contact him, he said I would be the first person he call once the car is at the dealership, certified and ready to go. I was supposed to bring my family to Legoland that day but decided I'll make a quick stop to look at the car. There was no pressure and John is very transparent about everything. I ended up buying the car but the trade in price is not that great and John even tried to get me a higher price for my trade-in(and he did) but it still wasn't a good trade in deal for me. I ended up driving the Porsche back to Fremont with my wife and kid in another car back so we can switch to our new car to drive down to LA!! The car performed flawlessly during the entire trip, I've bought a lot of cars and this was by the the best experience. Now I'm spoiled and can never buy another car other than a Porsche. Thank you John, you rock!! More
STAY AWAY Stay away. Greed runs this place. You will not get Porsche experience here. Found the right car for me. Whoever was shopping for a cpo Porsche knows h Stay away. Greed runs this place. You will not get Porsche experience here. Found the right car for me. Whoever was shopping for a cpo Porsche knows how much time it takes to find the right one. Trying to reach out to John Basset (internet sales) on Monday (04/22/19), tell him that I like the car and want to buy it, would appreciate a better deal. He tells me he will be back to work on Wednesday and we will take it from there. Wednesday comes, nobody calls me, I had to call him, send a text and only after sending email he finally gets back to me. Turns out he is not at the dealer on Wednesday as well. I’m asking him if I should work with somebody else from his dealership if he’s not available, he says everything is fine and tomorrow he is back. Wednesday evening comes and the car is gone from their website. On Thursday morning John calls me and says that car was sold some time ago and he doesn’t know why it was listed. Lies! Jun, his colleague, was calling me on Monday saying that the car is still available. So the car was actually sold on Wednesday, but John’s greed didn’t let him be a decent person. All he had to do is to tell me to work with any other salesperson from his dealer, I even asked him about that. To conclude this review, if you don’t want to miss your car, you don’t want to be lied to, you want Porsche experience and you don’t want to experience someone’s greed just STAY AWAY FROM THIS PLACE. More
Jun was amazing to deal with!!! Although I didn’t end up buying here I want like to recognize Jun for his great communication with me. I’ve dealt with other Porsche dealerships and c Although I didn’t end up buying here I want like to recognize Jun for his great communication with me. I’ve dealt with other Porsche dealerships and can honestly say Jun was definitely someone I would do business with and will refer anyone looking for a Porsche. Thank you Jun for trying and doing your best to help me. More
Great Customer Service! Bought Cayenne S E-Hybrid from Tripp Hendricks. His knowledge, patience & customer service were outstanding. We have full confidence with future exp Bought Cayenne S E-Hybrid from Tripp Hendricks. His knowledge, patience & customer service were outstanding. We have full confidence with future expectations from the dealership. More
COP purchase Great experience, very easy and accommodating. Due to time constraints I was unable to visit the dealer, but Jun was able to work with me over the pho Great experience, very easy and accommodating. Due to time constraints I was unable to visit the dealer, but Jun was able to work with me over the phone, this, expediting the process I’ll I did was pick up my car and go home. Thank you so much More
Pleasant Experience My salesman was fast, courteous and efficient. He did everything as promised to my satisfaction. I would recommend him to any of my friends who are in My salesman was fast, courteous and efficient. He did everything as promised to my satisfaction. I would recommend him to any of my friends who are interested in buying a Porsche. Young More
Purchase of new Cayenne S I just purchased a new 2019 Cayenne S, which I ordered through John Bassett. This is the fifth Porsche that I have purchased from Porsche of Monterey I just purchased a new 2019 Cayenne S, which I ordered through John Bassett. This is the fifth Porsche that I have purchased from Porsche of Monterey. I ordered each one to my specifications with the help of John. John's knowledge of the Porsche product line was of great value to me. With each Porsche ordered, I met with John with what I wanted on the car. For each order, John pointed out options of which I was not aware, or for which I did not appreciate the significance, both in terms of appearance and performance. As a result, each Porsche ordered turned out to be a great build, and for each of which I was completely satisfied. Bottom line, working with John was rewarding and a simply great experience. More
Purchasing a pre-owned Ford Edge Great customer service!! I worked with John Bassett to purchase a pre-owned Ford Edge and even though it wasn’t a Porsche, we were still treated with Great customer service!! I worked with John Bassett to purchase a pre-owned Ford Edge and even though it wasn’t a Porsche, we were still treated with respect and experienced an amazing service all the way through the purchasing processes! Highly recommend this dealership! So worth the drive to Monterey from Sunnyvale! More
Favorite Car I love my Porsche’s. John has helped me purchase my 911 and Cayennes. He remembers my favorite colors and features. He is prompt in returning emails I love my Porsche’s. John has helped me purchase my 911 and Cayennes. He remembers my favorite colors and features. He is prompt in returning emails and answering questions. I am always offered a coffee or water while I am there. Everyone greets you by name and with a big smile. Would not even consider going anywhere else to buy a car. Thanks John for taking such good care of me and my cars. More
WOW WHAT AN EXPERIENCE! I stumbled upon an internet listing for a "used" Cayenne S which was actually brand new but a year or two behind current model and for no particular I stumbled upon an internet listing for a "used" Cayenne S which was actually brand new but a year or two behind current model and for no particular reason, unsold. The price had just been reduced by Porsche Monterey and I inquired about a deposit/payment and the warranty. Porsche had helped add incentive by starting the warranty now, rather than the model year. I grabbed my wife (almost literally), hopped in my car, and drove 200 miles on a Sunday and arrived 15 minutes before they closed. They had even allowed me an additional day to drive south from Sacramento if I needed it! ALL the paperwork was waiting for me, plus some great people especially John helping us. We were in and out in under 30 minutes (albeit with a skinnier wallet, but what a great deal for it!). I LOVED the experience overall, John especially and THE CAYENNE! Imagine a 6000 car doing 0-60 in 4.4 seconds and in such great style and luxury (previous car was a Mercedes CKL 430 convertible). Past local buyers stop by often to chat and visit, and for the dog treats! That says it all! You cannot go wrong with Porsche Monterey and John Bassett! I'm a family member for life now! More