Porsche Monterey
Seaside, CA
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564 Reviews of Porsche Monterey
Great customer expirience I have just purchased a pre-owned vehicle from Porsche Monterey. My sales person was Kelly Valenti. The experience can't be better. All the process ha I have just purchased a pre-owned vehicle from Porsche Monterey. My sales person was Kelly Valenti. The experience can't be better. All the process has been handled with professionalism and they do what its needed to deliver a optimal customer experience. From taking care of the car and all related questions, to the paperwork for registration and shipment and even post delivery questions or pending topics. I would totally recommend them and I hope to buy another car from this dealership. More
Great buying experience John Bassett and his team at Porsche Monterey were fantastic from start to finish. Buying a car can be a stressful experience but this was stress free John Bassett and his team at Porsche Monterey were fantastic from start to finish. Buying a car can be a stressful experience but this was stress free and I highly recommend John and Aaron for there knowledge and professionalism. More
Highly Recommend I am a car collector. My GT2RS transaction with John and the dealership went very smooth. This vehicle was bought sight unseen. John is very profes I am a car collector. My GT2RS transaction with John and the dealership went very smooth. This vehicle was bought sight unseen. John is very professional dealing with the customer. He sent pictures, bill sheets and anything I requested. The dealership and John took care of my purchase for over 2 weeks until the transport truck showed up. Everything about the GT2RS was above all my expectations. Anthony / Texas More
Professional, efficient, pleasant, kind, and fun My family and I had an enjoyable experience working with the staff at Porsche Monterey. Everyone we encountered was polite, respectful, attentive, and My family and I had an enjoyable experience working with the staff at Porsche Monterey. Everyone we encountered was polite, respectful, attentive, and informative. Kelly Valenti was our Brand Ambassador throughout the car buying process. She tracked our wish list and quickly let us know when a late model Macan S (actually several) became available meeting our desired specs. After driving and deciding to purchase the vehicle, Kelly helped us make informed decisions about choosing between similar vehicles, the CPO process, financing, registration, and negotiations. We never felt awkward or pushed to make a decision during negotiations. Kelly worked as our advocate and communicated with her manager to relay our needs. Clearly she was making a sale, yet we felt as though she did everything in her power to mitigate our out the door costs. And, after purchase was complete, Kelly helped answer our questions about future service requirements, proper engine oil to use, and some details about registering our car out of state. Kelly was visibly ecstatic for us at close of sale and her enthusiasm for us getting the car of our dreams was fun and infectious (she wrote us a poem!). We highly recommend Porsche Monterey and Kelly Valenti for a low stress car buying experience that is enjoyable, informative, professional, and efficient. Thank you! More
Awesome dealership My wife and I had a great experience with John and the Monterey Porsche dealership family. They were all superb. John remembered me from one year ag My wife and I had a great experience with John and the Monterey Porsche dealership family. They were all superb. John remembered me from one year ago when I began looking at Porsches. We were extremely satisfied with out Macan S purchase I am am looking forward to a 911 in the future! Thank you John! More
Porsche Panamera e-Hybrid - Jun was the best Jun was great in keeping me informed, long distance, on the availability of the Porsche I was looking for. When it did come available, he promptly let Jun was great in keeping me informed, long distance, on the availability of the Porsche I was looking for. When it did come available, he promptly let me know and I flew to Monterey to test drive / inspect the car. Jun was friendly, patient, knowledgeable, and helpful throughout the purchasing process. Misty did a nice job as the Finance Manager to make it efficient and right for the customer. More
Excellent customer relations I purchased a 2015 Mercedes from John Bassett. He and the the Porsche staff were professional and extremely helpful throughout the process. When the v I purchased a 2015 Mercedes from John Bassett. He and the the Porsche staff were professional and extremely helpful throughout the process. When the vehicle wasn't completely ready they gave me the keys to a very nice loaner and said to come back at my convenience. When I picked up my vehicle it was spotless with a full tank of gas. I will definitely be visiting Monterey Porsche and John when I'm ready for my next purchase. More
CPO Macan S I bought my first Porsche and I'm very lucky that John is the one that helped me. I emailed him when I saw the car listed and John promptly called me I bought my first Porsche and I'm very lucky that John is the one that helped me. I emailed him when I saw the car listed and John promptly called me to let me know that the car is in transit and that he will let me know once they have it. He told me that there's several others that are also interested to buy that Macan but since I was the first to contact him, he said I would be the first person he call once the car is at the dealership, certified and ready to go. I was supposed to bring my family to Legoland that day but decided I'll make a quick stop to look at the car. There was no pressure and John is very transparent about everything. I ended up buying the car but the trade in price is not that great and John even tried to get me a higher price for my trade-in(and he did) but it still wasn't a good trade in deal for me. I ended up driving the Porsche back to Fremont with my wife and kid in another car back so we can switch to our new car to drive down to LA!! The car performed flawlessly during the entire trip, I've bought a lot of cars and this was by the the best experience. Now I'm spoiled and can never buy another car other than a Porsche. Thank you John, you rock!! More
STAY AWAY Stay away. Greed runs this place. You will not get Porsche experience here. Found the right car for me. Whoever was shopping for a cpo Porsche knows h Stay away. Greed runs this place. You will not get Porsche experience here. Found the right car for me. Whoever was shopping for a cpo Porsche knows how much time it takes to find the right one. Trying to reach out to John Basset (internet sales) on Monday (04/22/19), tell him that I like the car and want to buy it, would appreciate a better deal. He tells me he will be back to work on Wednesday and we will take it from there. Wednesday comes, nobody calls me, I had to call him, send a text and only after sending email he finally gets back to me. Turns out he is not at the dealer on Wednesday as well. I’m asking him if I should work with somebody else from his dealership if he’s not available, he says everything is fine and tomorrow he is back. Wednesday evening comes and the car is gone from their website. On Thursday morning John calls me and says that car was sold some time ago and he doesn’t know why it was listed. Lies! Jun, his colleague, was calling me on Monday saying that the car is still available. So the car was actually sold on Wednesday, but John’s greed didn’t let him be a decent person. All he had to do is to tell me to work with any other salesperson from his dealer, I even asked him about that. To conclude this review, if you don’t want to miss your car, you don’t want to be lied to, you want Porsche experience and you don’t want to experience someone’s greed just STAY AWAY FROM THIS PLACE. More
Jun was amazing to deal with!!! Although I didn’t end up buying here I want like to recognize Jun for his great communication with me. I’ve dealt with other Porsche dealerships and c Although I didn’t end up buying here I want like to recognize Jun for his great communication with me. I’ve dealt with other Porsche dealerships and can honestly say Jun was definitely someone I would do business with and will refer anyone looking for a Porsche. Thank you Jun for trying and doing your best to help me. More