Pohanka Nissan of Fredricksburg

Amazing and Comfortable Experience, Thank you Pohanka! Donnie was extremely nice! He knew I traveled a distance just to purchase from this dealership and was there to greet me as soon as I got there. Off Donnie was extremely nice! He knew I traveled a distance just to purchase from this dealership and was there to greet me as soon as I got there. Offered water and anything else I made have needed. He was helpful with getting my things in my new vehicle as it had started to rain. Angel the manager was extremely pleasant and helpful with the our experience also. Cathy was also there to lend a helpful hand and was very informative with the finance process. When I was done my sales person had already prepared my car for my drive home! Couldn't ask for a better buying experience, a better dealership, or a better staff to work with! I felt that I made new friends that evening. Sarah M. More

Great experince !!! Salesman asked me if I knew what I was looking for and what options I wanted. When I told him all of that he took me out and showed me what he had wit Salesman asked me if I knew what I was looking for and what options I wanted. When I told him all of that he took me out and showed me what he had with the options I wanted. He pointed out one of them that he thought I would like (and no it wasn't the most expensive one). I told him ok and now lets see if I can afford it. We went back to his desk and he got on his computer and did his thing and after a few minutes he said he would be right back. He went to another desk for about two or three minutes. He came back with a paper and pointed to a number that would be my monthly payment. Instantly I told him "I WILL TAKE IT." It was like he knew me all my life and knew what I would like. For the record, I love this car. Tyler Coles is the salesperson and I would and have recommended him to a number of my friends. More

One word for my experience...WOW ! :) Oh my God!!! Dylan is awesome. He is worthy of as many stars as his last name. Six!!!!! Dylan did everything he could to get me just what I needed. Fr Oh my God!!! Dylan is awesome. He is worthy of as many stars as his last name. Six!!!!! Dylan did everything he could to get me just what I needed. From the color, to the type of car, to the payment. Service here is awesome. And Cathy was fantastic. These two are super friendly. Joey is another fantastic fella I met. They made me laugh so much my cheeks hurt. It's not about just selling cars here, it's about making friends and making them satisfied. I even met and had a few laughs with workers I wasn't dealing with. How great is that? It's like walking into a room filled with people you can call family. Awesome, awesome, awesome!!!! Love 'em! :) More

Very helpful I am looking for a Pathfinder. Jack took the time to show me several Pathfinders in some really lousy weather. He allowed me to test drive the car I w I am looking for a Pathfinder. Jack took the time to show me several Pathfinders in some really lousy weather. He allowed me to test drive the car I was looking for. He was very patient and helpful. More

Finding a GREAT Dealership and a Great salesperson My wife and I were looking for a new car. We went to multiple dealers in the Stafford/Fredericksburg area. We found a 2014 NISSAN Maxima online at S My wife and I were looking for a new car. We went to multiple dealers in the Stafford/Fredericksburg area. We found a 2014 NISSAN Maxima online at Stafford NISSAN. When we went to purchase the Maxima we were given a higher price than listed online. We could not understand as we both have credit scores 800+ as well as cash on hand to purchase. When they would not honor the online listed price we left. Several days later while shopping in Fredericksburg we noticed that the old Pohanka Cadillac dealership was now a NISSAN dealer. We stopped in and talked with Paul Satterfield, showed him the Stafford NISSAN advertised price and he honored the price. He was very professional as were all the employees we met and my wife and I were extremely pleased. We purchased the 2014 Maxima and the twist of fate was that the car we purchased came from Stafford NISSAN! Thank you Paul. More

Ask for Dylan and Joey Everytime! I had an outstanding salesman, had a great personality and was extremely professional. I came in knowing exactly where I had to be to do the deal on a I had an outstanding salesman, had a great personality and was extremely professional. I came in knowing exactly where I had to be to do the deal on a New Versa, and the sales manager Joey Mastin helped me out and did everything he had to do to make me happy, the first time around. Thank you Dylan and Joey for an extremely pleasant car buying experience!! More

Car #4 This is my 4th car purchased here since 2000. Staff was great to work with and it was a great experience. Thanks so much for the help! This is my 4th car purchased here since 2000. Staff was great to work with and it was a great experience. Thanks so much for the help! More

Only one complaint great customer service, staff is wonderful, process was simple enough.... Only one complaint, there was a good sized paint chip in the one of the doo great customer service, staff is wonderful, process was simple enough.... Only one complaint, there was a good sized paint chip in the one of the doors on the used vehicle I was interested in. I told him we could make a deal if the paint chip could be fixed. we agreed and a deal was made. well my wife took the car back a few days later to get the paint chip fixed, she was promptly greeted, gave up the keys, and was even given a temp car to drive while the dealership was doing the work. well, when she went back to pick up our vehicle, the paint chip looked exactly the same. It looked like no work was done at all. when she addressed the issue, she was essentially brushed off and ignored. due to other commitments, she couldn't stay to discuss it further, and unfortunately i was out of town, but I will be going back this Friday to work this issue out. If they are able to REALLY fix this paint chip, then I have no major complaints. If not, then I will NEVER return to this dealership. More

easiest purchase ever Never had to haggle...they treated me with respect and looked out for me financially. I will recommend anyone to buy a nissan here...new or used. Never had to haggle...they treated me with respect and looked out for me financially. I will recommend anyone to buy a nissan here...new or used. More

New car price advertised they advertised a Nissan frontier 4x4 and when i got there I was told it was a typo mistake and the vehicule was unavailable at this price. In fact th they advertised a Nissan frontier 4x4 and when i got there I was told it was a typo mistake and the vehicule was unavailable at this price. In fact they had no trucks available at this price!! More