Pohanka Nissan of Fredricksburg

New car price advertised they advertised a Nissan frontier 4x4 and when i got there I was told it was a typo mistake and the vehicule was unavailable at this price. In fact th they advertised a Nissan frontier 4x4 and when i got there I was told it was a typo mistake and the vehicule was unavailable at this price. In fact they had no trucks available at this price!! More

Timmy Pohanka Thanks to Timmy Pohanka I love, love my car, I have traveled to Houston from Baton Rouge two times the gas mileage is wonderful. I filled up in Baton Thanks to Timmy Pohanka I love, love my car, I have traveled to Houston from Baton Rouge two times the gas mileage is wonderful. I filled up in Baton Rouge and when I made it to Houston 280 miles later I had only used a half a tank of gas. The ride is smooth, really smooth, I didn't realize I was going as fast as I was until I was stopped by the state trooper. But I still love my car. I will recommend everyone to him! Thanks Timmy!! More

a quick visit Claudia met me in the lot and was very nice. She answered all my questions and got answers to the ones she didnt know. Angel was the mgr on the floo Claudia met me in the lot and was very nice. She answered all my questions and got answers to the ones she didnt know. Angel was the mgr on the floor and was extremely fair with me and my trade. I will definately return and recommend pohanka for the place to buy a car. More

My first time car buying experience I'm a first time car buyer and am a VERY indecisive person. Dylan Six was very patient, helpful, easygoing, and even humorous when it came to me tryin I'm a first time car buyer and am a VERY indecisive person. Dylan Six was very patient, helpful, easygoing, and even humorous when it came to me trying to decide what I wanted. Matt Himes, in Finance, was very helpful, nice, and sociable all while keeping me in my budget! Going in I was nervous about what I wanted, prices, being able to stay within my budget, but throughout the entire process, I was told "We'll make it work." If I had a dollar for every time that was told to me, I'd be rich! After Dylan's and Matt's hard work, and trust me I was a piece of work, I walked out of Pohanka Nissan happier than a kid in a candy store! If there was a rating survey, Dylan Six and Matt Himes would get the highest rating I could give. I wish there was more than one way of showing these two employees my utmost appreciation of them for my experience! I STONGLY RECOMMEND ANYONE LOOKING FOR A CAR TO GO TO POHANKA NISSAN IN FREDERICKSBURG, "CAR SHOP" WITH DYLAN SIX AND HAVE MATT HIMES WORK OUT YOUR FINANCIAL PAPERWORK! At Pohanka Nissan, they'll "Make it work!" More

overpriced and wrong diagnosis I went here to find out what was causing the rattling sound that was coming from the back of my car. They told me it was my resonator pipe and that it I went here to find out what was causing the rattling sound that was coming from the back of my car. They told me it was my resonator pipe and that it would be over $1000 to replace it. Luckily, I took it somewhere else for a second opinion and it turned out that a bolt had come loose on my exhaust shield and that all it needed was to be reattached. Something that was very simple and very cheap to fix. Seems that had I gone through Pohanka Nissan I would have paid a bunch of money to not even have fixed the problem. More

Faulty steering columb I bought a 2006 Nissan Ultima from this dealership 5 months ago. Now the steering columb is requiring repair and will not even pass VA state inspectio I bought a 2006 Nissan Ultima from this dealership 5 months ago. Now the steering columb is requiring repair and will not even pass VA state inspection. I have owned many vehicles over many years and NEVER had an issue with a steering columb, including an 86 Pontiac Fiero I did have to rebuild BUT NOT THE STEERING COLUMB After doing some research I find this is a common problem with Nissan. Not only was I told it was my fault and my responsibility by the very dealer that I bought this from, it was approximattely 2000.00 when I can find the U joint for 300. really??? What kind of scam are you running. Sell faulty cars that you already know will require major repair. If seeking only those that care for money. Go to Pohanks Nissan. If looking for customer service, loyalty, responsiveness, and ethical behavior run to another dealer More

Rude and Misleading I received an email stating that I would receive $1,000 more than KBB value if I sold my used car to the dealership. So, I spent 4 hours in Spring Br I received an email stating that I would receive $1,000 more than KBB value if I sold my used car to the dealership. So, I spent 4 hours in Spring Break traffic in my car with no A/C to get there to have my vehicle appraised. Maybe 10 minutes later, which means that the appraisal was rushed or cursory at best, I was given an offer $500 LESS than CarMax's. I was glad that I had gone to CarMax first for a reference point. KBB listed my vehicle at $2,234 for FAIR condition, which my car easily met. So, I was led to believe by Pohanka Nissan's very badly worded e-mail to me that I would be paid $3,234 for my car, which is much higher than CarMax's offer. So, when they presented me with their $1,500 offer, I immediately said, "I can do better," stood up, and walked out. I was hot from being in my roasting car for 4 hours, tired from the inordinately long drive, and I am 7 months pregnant. So, I was understandably of low patience and very angry about the deception. As it turns out, the dealership was actually looking for trade-ins and would only "sweeten the deal" if I was buying one of their new or used cars. However, as I had clearly stated to them in my initial e-mail responding to the ad was that I had purchased a used Volvo just 2 days before. One of the first things Michael Williams told me was, "I think you made a huge mistake in buying a Volvo. You're going to be hit with major maintenance and repair costs and you will regret your decision," or something very close to that in effect. I was livid! I bought the used car which best met my needs as a first-time-mother looking for a safe vehicle in which to transport my precious child and her necessary gear. He effectively called me stupid, insulted my choice, and made me very angry all while being slightly sexist. Unacceptable! For these reasons and more, Pohanka and all of its lots, dealerships, etc. have PERMANENTLY lost my business. In the words of Fex from That 70's Show, "I say good day, sir. I say GOOD DAY!" Never again! More

I have had several car buying experiences and by far this has been the best car buying experience ever. Saturday morning we arrived around 9am and despite all the cold weather and rain Tim took time to show has been the best car buying experience ever. Saturday morning we arrived around 9am and despite all the cold weather and rain Tim took time to show us the all the cars we wanted to see, take us for a test drive, helped us purchase our selection before noon. Tim was a true professional all the way. There was no pressure to buy, no haggeling over the price and the whole experience was so fast. I will recommend Tim and this dealership to all my friends. More

I had an older car that had over 200,000 miles on it. It was time to start looking around for something reasonable that possible had some warranty on it. I went to a dealer in Fredericksburg and found a ca was time to start looking around for something reasonable that possible had some warranty on it. I went to a dealer in Fredericksburg and found a car I was interested in and there was too much wheeling and dealing going on, wanting too much money down and a high interest rate, I decided against it. Needless to say their attitude changed against me. So on Friday night the 6th of December I was searching used cars on Pohanka's website and came across a 2010 Mercury Mariner. It looked really nice from the pictures and had low miles and was a certified vehicle. I decided that I would go the next day and take a look at it. Pat Elsey was the dealer that worked with me that day and did everything he could to ensure we were comfortable and taken care in a timely manner. He was very helpful and kind. Took the time to go over everything with me, set up my blue tooth for me and went over all the vehicles features. The used car manager Greg was working really hard to get my finances in order, a few hours later I was driving home in my new vehicle. I love it! and would recommend this dealer to anyone looking to purchase a new or used car. More

Timmy was great from the very beginning. He was always available when I needed him. He was very patient during the financing process with the Navy Federal Credit Union. I also feel he worked hard in ge available when I needed him. He was very patient during the financing process with the Navy Federal Credit Union. I also feel he worked hard in getting me the best deal for my purchase as well as the trade-in. More