Pohanka Honda
Capitol Heights, MD
Filter Reviews by Keyword
By Type
143 Reviews of Pohanka Honda
I was greeted at the door by Mr. Mitchell in a friendly manner. We were looking for someone who no longer worked there. We were assigned Mr. Mitchell as our salesman, since he was the salesman who first g manner. We were looking for someone who no longer worked there. We were assigned Mr. Mitchell as our salesman, since he was the salesman who first greeted us.. I feel that he went above and beyond to get me the car and deal that I would make me comfortable. After spending time to find the car and deal I wanted , someone came over from the warranty department to explain my warranty and possible purchase of additional items to keep my car dent and rust free. I then went to the financial department to meet with someone named Gregory. He explained additional warranties. I initially told him that I did not want anything that would increase my car note. He convinced me that these items would give me peace of mind over the life of the car. So I decided to take them. My entire buying experience was very pleasant. I chose this dealership because I have used your service department over the years and found them to be very helpful and professional. I have owned my car for two days and I have to say so far I love it. I will recommend this dealership and Mr. Mitchell to my friends and family. Sincerely, Pat Durham More
As soon as i walked inside the door i was greated by some of the most Polite people you could meet, the service to my vehicle was completed quickly and serficiant i greatly appreciated for the clean up some of the most Polite people you could meet, the service to my vehicle was completed quickly and serficiant i greatly appreciated for the clean up to my vehicle as well as it endured during this bad weather that just recntly passed. More
Mr. Wayne Crider is one of the most professional and knowledgable Honda representatives we have ever met. We would love if he got a promotion, a raise, anything would be awesome, because he rocks. knowledgable Honda representatives we have ever met. We would love if he got a promotion, a raise, anything would be awesome, because he rocks. More
From the start, both Aubrey and Felicia were fantastic! They treated me like a customer they cared about, not just a number. I felt that I was listened to and the results were a sold vehicle for both of u They treated me like a customer they cared about, not just a number. I felt that I was listened to and the results were a sold vehicle for both of us. I would send anyone in the area looking for a new Honda their way! More
Wardell Mitchell was a wonderful sales person. He was working with my parents who are both in their 70s and had not bought a car in 13 years. He was patient, answered all their questions and never showe working with my parents who are both in their 70s and had not bought a car in 13 years. He was patient, answered all their questions and never showed any frustration when he had to explain things to them more than once. I had taken them to a few other dealerships and they had not been shown that same patience or kindness. Wardell is an asset to Pohanka and if he is still there when I buy my next car he will definitely get my business. More
I bought my first car from Tiffany Hooper in Dec, 2013. I was unable to get to the dealership so Tiffany called to talk me through details and then picked me up from my house. She was friendly, courteous, an was unable to get to the dealership so Tiffany called to talk me through details and then picked me up from my house. She was friendly, courteous, and took all my needs into consideration while helping select a vehicle. I honestly felt like she cared more about helping me find the right vehicle than about making a sale. I bought my car that evening and I feel like I got a fair price and the perfect car for me! Tiffany followed up with me after the sale to make sure everything was going well. I will go back to her for my next car. She is great! More
Sean Beeman was friendly and professional. He listened well and was able to place us in the cars we wanted. He responded quickly to voice messages and followed up to make sure all of our questions were ad well and was able to place us in the cars we wanted. He responded quickly to voice messages and followed up to make sure all of our questions were addressed. We look forward to working with Sean again and we will gladly refer any friends or family. More
Me and my husband was able to get a great vehicle for a good deal and financing that is affordable.. because of the great effort our sales person Danny Pena out forth to make it happen for bus..Job Well Do good deal and financing that is affordable.. because of the great effort our sales person Danny Pena out forth to make it happen for bus..Job Well Done Danny and Pohanka. More
I had been looking around for a new Honda CR-V and stopped by Pohanka one afternoon to see what was available. I was greater by Meagan Bailey of their sales team. I was interested in a color that wa stopped by Pohanka one afternoon to see what was available. I was greater by Meagan Bailey of their sales team. I was interested in a color that was difficult to find. She said "give me a few minutes and I will check our inventory." Nothing was available. Then she had another option for locating one. She asked me to come out to the portico and said "What do you think of your new car?" I am not sure what kind of magic she conjured up, she was able to locate EXACTLY what I was looking for. I was absolutely thrilled. Meagan, thanks so much for helping make this an enjoyable experience! More