Pohanka Honda of Fredericksburg

I just wanted to let people know that this dealership is awesome. Alex Khoury (service) thank you for taking good care of my car needs. You and the service team are absolutely awesome. Pohanka Honda has alw awesome. Alex Khoury (service) thank you for taking good care of my car needs. You and the service team are absolutely awesome. Pohanka Honda has always taken care of me and my family. Also, Dana Wheaton you are the best salesman and it is always a pleasure to see you and make deals. My sincere thanks. More

What an absolute terrible experience! It is very clear that the salesman we specifically worked with is all about moving on to the next. After texting with the salesman, and asking if I would be by today that the salesman we specifically worked with is all about moving on to the next. After texting with the salesman, and asking if I would be by today to look at the vehicle we then drove an hour and a half to get to Pohanka Honda. After receiving no response from my messages we walked into the dealership to he told by the salesman the vehicle had been sold. Per the salesman “that’s my bad, that’s on me”. No message back confirming the vehicle had been sold. Although we didn’t lock in the vehicle, the decent thing to do would of been to message back confirming that he in fact knew we were coming. After being told the vehicle had been sold, a manager stopped by the front desk and didn’t even acknowledge us. Poor poor business plan. More

Great dealership, was willing to work with us to get the car we wanted at a price we were shooting for. Nicholas was a great first impression; professional and knowledgeable, and helped find the ideal car. car we wanted at a price we were shooting for. Nicholas was a great first impression; professional and knowledgeable, and helped find the ideal car. Emily worked with us throughout the purchasing process (we financed with a credit union) to get the deal sealed that day and get us driving our new car home while they squared away the details. More

Horrible wait time (3.5 hours & still waiting) - prefer avoid service from this honda location. This is not the first instance and it happened almost every time avoid service from this honda location. This is not the first instance and it happened almost every time More

No one loves going to a car dealership, and looking for a new car during a chip shortage mad things even less pleasant. We were really dissatisfied with the selection and service in Richmond, so we went up new car during a chip shortage mad things even less pleasant. We were really dissatisfied with the selection and service in Richmond, so we went up the road to Fredericksburg & met with Jim Calvert at Pohanka. It was night and day. Pohanka had a much better selection, and Jim worked really hard to make sure we were happy with the car we got. He beat the price of the Richmond dealerships by $4k and was not slimy or pushy at all. Then he had the car delivered to our home in Richmond at no extra cost. So it was definitely worth the 1 hour trip for a much better experience. More

I am a repeat customer of Pohanka Honda of Fredericksburg. Perlita and Judaea did an excellent job at getting me the Accord Hybrid Touring that I was looking for at an excellent price. Jay i Fredericksburg. Perlita and Judaea did an excellent job at getting me the Accord Hybrid Touring that I was looking for at an excellent price. Jay in the finance office did a great job as well with all of the paper work. The folks at Pohanka are top notch and always make sure that I get what I am looking for at a price that I am looking for. More

I have bought a couple of cars from Kim AlveloAnd Tim I have bought a couple of cars from Kim Alvelo And Tim Willis And the service was absolutely fantastic. So when my little sister was ready to purch I have bought a couple of cars from Kim Alvelo And Tim Willis And the service was absolutely fantastic. So when my little sister was ready to purchase her first new car, of course I brought her to see Kim Alvelo Sales consultant And Tim W. sales manager. Kim did everything to make the buying process easy and she knew exactly what to do to make my sister feel completely comfortable. Like I said this is her first new car. She absolutely loves her new 2020 passport EX-L. More

What is the point of lemon law if the company can just claim and say that “there’s nothing we can do for you at this time” word for word and then that’s it. Either accept their terms and BS of an offer claim and say that “there’s nothing we can do for you at this time” word for word and then that’s it. Either accept their terms and BS of an offer or try and file a lawsuit but then have a chance of losing because you’re going up against a grand jury who can decided to favor with them. Completely disappointed, angry and everything in between with this whole thing. Especially knowing that they have just recently bought back two vehicles with the exact same issues as mine. NEVER will I buy another Honda, and this was my first experience with buying a Honda. How sad. For the record and for the ones that don’t know I bought a brand new Honda Odyssey and after a week of us having it home all of the problems started and they have yet to be able to fix the issues totaling a number of days over 45 with attempting to fix it and us bringing it in over 9 times.  Under the law of most states, for a vehicle to be considered a lemon, the car must 1) have a "substantial defect," covered by warranty, that occurs within a certain time after purchase, and 2) continue to have the defect after a "reasonable number" of repair attempts (3) More

I worked with Leng Vang a couple months ago to to get a new Honda Odyssey. He did a great job and we really appreciated his service! new Honda Odyssey. He did a great job and we really appreciated his service! More

I have bought all my Honda’s through Pohanka and I will continue to! Dana Wheaton and Time Willis went above and beyond to make sure I got the car I wanted at a price I could afford. thank you both for all continue to! Dana Wheaton and Time Willis went above and beyond to make sure I got the car I wanted at a price I could afford. thank you both for all your help! More