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Plaza Kia
Brooklyn, NY
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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135 Reviews of Plaza Kia
September 07, 2016
Freindly & Excellent Service Damon Was exceptional. He helped to get me the car that was best for me, Specially this is my first time getting a new car. Damon Was exceptional. He helped to get me the car that was best for me, Specially this is my first time getting a new car. More
by Ishi-kcc
Employees Worked With
Damon Jones
August 25, 2016
Product knowledge; good listener; respect. Damon was knowledgeable in his kia product; listened to my wants, and we worked out a reasonable offer that met my budget. Great guy; would recommed h Damon was knowledgeable in his kia product; listened to my wants, and we worked out a reasonable offer that met my budget. Great guy; would recommed him for a supervisory position. More
by Gonsalvesl
Employees Worked With
Julio Guina, Marvin Smith, Damon Jones
August 10, 2016
excellent service We leased a Kia Sorento and were extremely happy with Damon's customer service. He took the time to show us all the new features so we could drive awa We leased a Kia Sorento and were extremely happy with Damon's customer service. He took the time to show us all the new features so we could drive away comfortably. I would definitely recommend him. More
by Debbie809
Employees Worked With
Julio Guina, Damon Jones
July 08, 2016
Returning Customer I must say I'm a very happy customers, and that's all due to the fantastic service provided by Marvin Smith. By far he is the most professional and tr I must say I'm a very happy customers, and that's all due to the fantastic service provided by Marvin Smith. By far he is the most professional and trust worthy business man I (and now my husband) have had the pleasure of doing business with. We now own two Kia vehicles at a phenomenal price! More
by Geanine80
Employees Worked With
Marvin Smith
June 06, 2016
Claudio Perez and Plaza Kia are the best I never gave review for car dealership but I was VERY impressive with the high quality customer service at Plaza KIA and this is not a fake review or I never gave review for car dealership but I was VERY impressive with the high quality customer service at Plaza KIA and this is not a fake review or influence by the dealership. My wife goal was to lease the 2016 or 2017 Sorrento EX and return her Honda FIT (4 months left). We didn’t want to spend a lot since this will be our 2nd car. Originally we went to Nemet Kia dealership at Hillside but they lie to us about 2016 inventory and have us a $550 month lease price (zero down) for 2017 EX Sorento. Nemet Kia dealership was a xxxx show and to get quote took over 2hrs for multiple pricing while Plaza Kia dealership took 15 min for lease quote. When we arrive at Plaza Kia motor, Claudio Perez approach us and ask what we need. We needed 3 different package for Sorento and he provide the quote within 10-15 minute on Memorial day weekend when is very busy. He was never aggressive or pushy, which I enjoy and he LISTENS. Half the time seller don’t listen or try to make you buy something you don’t want. I brought last 4 four cars thru Benz and 3 different Bmw dealership and Claudio and entire team a KIA beat them in customer service. I think our 2017 Sorento EX lease price was decent, not sure if it was the bottom price since we didn’t fight hard to nickel and dime. Entire length of the process we were there 45 min -1 hrs because they had a Cash Vault grab prize where I earn $186. They had two managers on the floor that day which gave the car pricing . 1)Julio Guina who was honest and said they are straight shooter and was 110% correct. They don’t dance around and waste time. Julio said he will waive any fee if Honda billed us for returning the car. He brought us fruits and food from street vendor for our family. 2) Stefanie Gamba she was the machine at crunching numbers and very intelligent and try to find ways to get you the best price. She look up my wife credit score and show us how to log in to the credit bureau and dispute the negative hits in her account. A$$sh0le Honda drove my wife score down over 1 accidental miss payment of $190. She even advised how to spread the payment to minimize the risk and didn’t have to do all of that but she genuinely a caring person which I was extremely impressive. BMW/Benz dealership never took their time in doing the little things. Overall Plaza Kia SALES DEPT went above and beyond in making sure all my needs were met. They even gave 3k in insurance for scratches/dent when I return the car. I can’t speak for all the sale men there but Claudio Perez was fantastic. Unfortunately I been reading bad reviews about the service dept which drive their score down for the Sales team. More
by kwong212
Employees Worked With
Stefanie Gamba, Julio Guina, Claudio Perez Jr.
May 24, 2016
Awesome Experience I would've given 5 stars however the initial visit was horrible-salesman wouldnt look up from his cell phone and made us stand Dismissed us with a pri I would've given 5 stars however the initial visit was horrible-salesman wouldnt look up from his cell phone and made us stand Dismissed us with a price over our limit. After visiting a dealership on Long Island 45 miles away and having an experience that was financially just as bad but at least pleasant, we took a shot and visited Plaza Kia once more. We worked with Matthew and were given options that were not offered previously and in a timely fashion...Didnt spend more than 1 1/2 hours there! More
by 10311987
Employees Worked With
Matthew
April 30, 2016
Excellent Marvin is a excellent sales associate, I would recommend him to anybody that is looking for a car. Excellent service and a wonderful experience overal Marvin is a excellent sales associate, I would recommend him to anybody that is looking for a car. Excellent service and a wonderful experience overall More
by Jazzy123
Employees Worked With
Marvin Smith
March 26, 2016
Great service amazing experience. Came and bought a new car for my daughter and myself and we loved it. Would definitely come back in a heart beat amazing experience. Came and bought a new car for my daughter and myself and we loved it. Would definitely come back in a heart beat More
by Deborahramdoo
Employees Worked With
Delano
February 24, 2016
Exceptional Service From the first phone call to when I left in my new Optima, the experience with Damon was beyond amazing. Couldn't have asked for better service. This From the first phone call to when I left in my new Optima, the experience with Damon was beyond amazing. Couldn't have asked for better service. This is my second KIA and I am certain Damon will sell me my third. More
by Josh Schnaider
Employees Worked With
Damon Jones
February 17, 2016
Helped me get a car fast I orginally wanted a 2016 kia optima hybrid ex, they didn't have the car in the show room but Damon said he could get it within a week. I looked aroun I orginally wanted a 2016 kia optima hybrid ex, they didn't have the car in the show room but Damon said he could get it within a week. I looked around the show room and Damon brung me to this beautiful 2016 Kia Optima SX Turbo, he insisted i get inside the car to look around and test out the buttons the exterior was white, and the interior had red leather seats, and came with every feature i was looking for. Long story short Damon worked with me to get me a good deal on the car, i was able to drive home in it before the closing hours. Thank you Damon and Plaza Kia. More
by Olivia
Employees Worked With
Damon Jones
