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Plaza Kia
Brooklyn, NY
135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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135 Reviews of Plaza Kia
February 17, 2017
Great Staff A stand up dealership. I would send family and friends to this dealer to anyone. great staff.. Very friendly staff and very helpful. Great experience A stand up dealership. I would send family and friends to this dealer to anyone. great staff.. Very friendly staff and very helpful. Great experience at this dealer. More
by Jimmy D
Employees Worked With
Tony Urrutia
December 18, 2016
Very bad experience Was sold the car with a blown front dashboard speaker, They said they ordered it. I set up a service appointment, I was told it was put in. I had th Was sold the car with a blown front dashboard speaker, They said they ordered it. I set up a service appointment, I was told it was put in. I had the same problem, took the car to a radio specialist., The speaker was not replaced..it cost two hundred dollars to replace. I also have a vibration under the car, they check it out and found no problem. The problem remains. No bill of sale ever given. 9 More
by Jimmy D
Employees Worked With
Tony Urrutia, Julio Guina
November 29, 2016
First time satisfied car buyer I rated a five because Mr Jones along with staff very friendly, honest and helpful. I drove off the lot with a nice new car and Mr Jones worked very h I rated a five because Mr Jones along with staff very friendly, honest and helpful. I drove off the lot with a nice new car and Mr Jones worked very hard as if i was his own child, he was patient with me and understood all my needs and wants. I will return when I need an upgrade :) More
by Kiawallace
Employees Worked With
Damon Jones
November 17, 2016
He's just awesome First time purchasing a car and didn't know what to do or even if I'll be approved. Mr jones helped me every step of the way and made sure I got exact First time purchasing a car and didn't know what to do or even if I'll be approved. Mr jones helped me every step of the way and made sure I got exactly what I wanted and it was very affordable. He took his time and explained everything to me in details. I was very impressed. I appreciate it. Thanks again Damon. More
by Asiawalker718
Employees Worked With
Damon Jones
October 26, 2016
Damon Jones Whenever my family and I need a car lease or a car loan we always go to Damon Jones. Immediately he starts to work to close a deal. He spends as much Whenever my family and I need a car lease or a car loan we always go to Damon Jones. Immediately he starts to work to close a deal. He spends as much time as he needs to give us the best results. Also he always answers questions promptly. More
by Angela F.
Employees Worked With
Damon Jones
October 18, 2016
My experience with Mr. Jones Damon Jones was on point and I trusted the process being executed because He was reliable and consistent! I would definitely recommend him to anyo Damon Jones was on point and I trusted the process being executed because He was reliable and consistent! I would definitely recommend him to anyone who is seeking to purchase a car! More
by KetlyneAltidor
Employees Worked With
Damon Jones
October 17, 2016
BEWARE---PLAZA KIA FORGES CONTRACTS BEWARE!!! Plaza Kia is involved in fraudulent activity and forges contracts. In May 2015, I cosigned a lease for my sister and she was able to leave w BEWARE!!! Plaza Kia is involved in fraudulent activity and forges contracts. In May 2015, I cosigned a lease for my sister and she was able to leave with the car (2016 Kia Sorento) that day. 3-4 months later my sister was contacted by Plaza Kia's finance managers, Thomas Brescia and Stephanie Gamba. She was not called in to sign any contracts but instead was asked to make a payment to the dealership, despite having already made 2 payments to Kia Motor Finance (leasing company). My sister contacted Kia Motor Finance to discuss if she should be making additional payments to Plaza Kia dealership and was advised that her financial obligation is to Kia Motor Finance once the lease was signed. My sister notified Stephanie Gamba of this and was never called/threatened for payment again. In July 2016, my sister called Kia Motor Finance to get details on the contract and end date for lease. The representative asked if she signed several contracts because the contract that she was referring to was not accepted by Kia Motor Finance. The representative informed her that Plaza Kia dealership had to generate a new contract which they received and was accepted on July 3, 2015 with signed signatures from both my sister and I, dated for May 31st, 2015. On May 31st, 2015, sister was not in NY! She and her husband left NY on the night of 5/30/15 via the new Kia Sorento to Georgia, as they had to be in Georgia to sign their lease for their new home which was done on 6/1/15. My sister immediately requested a copy of this new contract that we were not aware of nor did we sign. My sister received the forged contract and noted some changes in the agreement. My sister called Plaza Kia dealership and spoke with Julio Guina and was informed they knew her well and accused her of trying to bring the vehicle back many times within the year and having her boyfriend's mom co-sign the car. My sister informed them that they had the wrong person and pointed out that she moved out of NY in June 2015. It was apparent that no resolution would come from directly trying to work things out with Plaza Kia dealership. Therefore, we decided to retain a lawyer to work out a resolution with Plaza Kia dealership. As of 10/14/2016, we were informed by our lawyer that Plaza Kia dealership is refusing to take the vehicle back nor take responsibility for committing fraud. We are appalled and hope that no one else has to go through this! More
by MA
Employees Worked With
Thomas Brescia, Stefanie Gamba, Julio Guina
September 14, 2016
Great experience Fantastic experience at dealership! Friendly, professional, knowledgeable staff and didn't feel any pressure. Got my car on first visit. Kudos to D Fantastic experience at dealership! Friendly, professional, knowledgeable staff and didn't feel any pressure. Got my car on first visit. Kudos to Delano and Julio!!! More
by Kitty3
Employees Worked With
Delano, Julio Guina
September 11, 2016
Awesome Awesome Awesome I was recently in a car wreck in which my 2015 Kia Optima was totaled, so there was no doubt in my mind that i was going to purchase another Kia!!! T I was recently in a car wreck in which my 2015 Kia Optima was totaled, so there was no doubt in my mind that i was going to purchase another Kia!!! This time around i purchased a fully loaded Kia Optima and had not one but two OUTSTANDING sales personel..... Marvin and Damon are both wonderful , while Marvin went over the insurance and workout monthly payment wherein i would be comfortable.. Damon took his time explaining all the new feature my 2016 had that my 2015 lacked. Those guys treated me as if i was family. Love it there no pressure no hassle... More
by Cheris3
Employees Worked With
Marvin Smith, Damon Jones
September 07, 2016
A Soulful experience leasing my 2016 KIA Soul I have to say, this single female walking into the dealership to negotiate a new lease almost gave me an anxiety attsck. Not only did soft spoken, k I have to say, this single female walking into the dealership to negotiate a new lease almost gave me an anxiety attsck. Not only did soft spoken, kind and gentle Damon make me feel like he wanted to get me a good deal.....he did! I didn't spend all day stressing out, I got what I wanted, and I left happy. Please see Damon, and the guys at Plaza Kua. More
by Cindy school teacher
Employees Worked With
Damon Jones
