Plaza Kia

really great experience with this dealership, the best! they took the time out to really help me out instead of just trying to get rid of me like other dealerships would do, this dealership is honestly the they took the time out to really help me out instead of just trying to get rid of me like other dealerships would do, this dealership is honestly the best I've ever been to in all my life and i highly recommend this dealership to anyone out there looking to get a new car because the staff REALLY helps you and i can't stress it enough, especially with that help of that new GSM Rocco Trentacota , literally an all around amazing guy! keep up the great work rocco. More

Smooth experience third time around For the first two days was the worst experience ever the sales manager and his sales guy were very unprofessional didn't know what they were about whe For the first two days was the worst experience ever the sales manager and his sales guy were very unprofessional didn't know what they were about when I decided I wanted my refund the third day this great general sales manager name Rocco Trentacosta and his sales rep Sammy helped me out.They were really friendly and professional and at the end I left with a brand new car thanks to them. More

Awesome My salesman Claudio Perez is the best. Very informative and helpful. I'm so glad I decided to buy a car from Plaza Kia. I had a great experience. My salesman Claudio Perez is the best. Very informative and helpful. I'm so glad I decided to buy a car from Plaza Kia. I had a great experience. More

Excellent My first lease was a Kia Forte, a few years back, I had a sales rep by the name of Damon...he did an excellent job, he worked with me until satisfacti My first lease was a Kia Forte, a few years back, I had a sales rep by the name of Damon...he did an excellent job, he worked with me until satisfaction, I have since then returned to lease a second vehicle, this time it's a Niro...once again, the representatives were Samuel (he was in training) and Claudio, they once again did not fall short....my expectations were met, and the guys were very helpful and knowledgeable... I have no complaints from the first time, until now, that will also include the service department, my original Kia was brought in regularly for check-ups and again the service was great!!! Keep up the good work guys!! You will forever have a loyal customer. More

Deceitful Internet Sales I am surprised that the Dealer Rater only has positive Reviews for PLAZA KIA in Brooklyn. I just had an unethical sales experience with their interne I am surprised that the Dealer Rater only has positive Reviews for PLAZA KIA in Brooklyn. I just had an unethical sales experience with their internet sales guy Damon Jones. I know negotiating a car price can get funny - but to outright lie is unacceptable. Playing word games and hiding the lie in a convoluted e-mail is way over the top. When pressed for an actual "out the door price" - the rudeness began and he hung up the phone. We agreed on an OTD price of $14.500 on a left over Forte. But he pulled the slick move not including the 3K I offered to put down in the price. He left me hanging for a full day on Financing - and ultimately when pressed said the car was actually $17,500 OTD. I knew something was night right because he kept referring to his "vague" and barely understandable email on the price,, Selling cars is a tough job- as is shopping for one. The have the right guy on the phones- he can be charming- but in reality he is a scammer in a suit. What a shame to be so unethical. Other than venting and warning other- I will file a formal complaint. More

Amazing Julio bergollo and cathy ponticello are the best I have never seen a group of people work so hard to get me a new car thank you so much for everything Julio bergollo and cathy ponticello are the best I have never seen a group of people work so hard to get me a new car thank you so much for everything I will bring everyone I know to you ur the best More

Great service The dealer provided me the best marketing service. It was very helpful, informative, and approachable. Go find it out for yourself. You will be satis The dealer provided me the best marketing service. It was very helpful, informative, and approachable. Go find it out for yourself. You will be satisfied. More

Excellent service Great service!!! My husband and I have had only the best experience. On my 3rd Kia car!!! Julio Guina has been helpful and has gone beyond to get us g Great service!!! My husband and I have had only the best experience. On my 3rd Kia car!!! Julio Guina has been helpful and has gone beyond to get us great deals!!! Yesterday I dealt with Damon Jones and very happy with the services... I walked out with my 2017 KIA SORENTO... thank you guys really appreciate your help! Eddie and Maryelena More

Worst dealership I ever dealt with Today on 2/24/17 was the worst experience I ever had with any car dealership. I went there on 2/23/17 to purchase the Kia Sorento SX and made a deal w Today on 2/24/17 was the worst experience I ever had with any car dealership. I went there on 2/23/17 to purchase the Kia Sorento SX and made a deal with Marvin Smith, the manager and when we went to pick up the vehicle and to do the paperwork the following day Julio Guina backed out of the deal saying it was a "mistake" on Marvins part. Julio Guina is completely unprofessional, curses in front of his clients/potential customers, and more importantly backed out on a deal that was already agreed to. This is not a way to do business with a loyal customer that has bought 8 vehicles from Kia. You do not want to do business with Julio or anyone at this dealership!!!! BEWARE!!!! More