Platinum Chrysler Dodge Ram Jeep

Great Customer Service willing to go the extra mile This has been my 2nd purchase in a year with this dealership and they always go the extra mile to make a purchase happen without forcing you into a de This has been my 2nd purchase in a year with this dealership and they always go the extra mile to make a purchase happen without forcing you into a deal. They are open and honest to deal with. They believe in transparency to business and so do i, which makes it a win for both parties. Keep up the outstanding service. More

No pressure and friendly. Wesley Etheridge... Knowledgeable, friendly and accommodating. I have bought 6 new Mopar Vehicles. This has been my best experience so far!! It was Wesley Etheridge... Knowledgeable, friendly and accommodating. I have bought 6 new Mopar Vehicles. This has been my best experience so far!! It was a rainy bad day but did not stop him one bit. More

Best Dealership experience I have ever had. Nothing but good things to say. From the very start Platinum had better pricing and better communication than most dealerships I have dealt with. Once Nothing but good things to say. From the very start Platinum had better pricing and better communication than most dealerships I have dealt with. Once I received the first phone call, my salesman David was willing to handle the majority of the deal through text message, which was convenient for me during the work day and he never bothered me when I was busy. I never felt pressured into a price or a deal that I didn’t want, he never criticized my opinions on the vehicle I wanted or my budget. I felt that he and his sales manager were both up front and honest from the start. Once I arrived at the dealership, which was 2 days after making the deal, I live out of state and drove over 2 hours to the dealership, David met me in the parking lot and escorted me to my purchase, the vehicle was cranked and the AC was running. There was a free bottle of water in the cup holder and we immediately went for a test drive. Everything was as David told me it would be and the vehicle was spotless, full of gas and ready to be taken home. He gave me no hassle on my trade, which was appraised by seeing photos and information that I provided ( I also want to note that Platinum offered me a more than fair price on trade in value ). Once inside, I waited for less than 10 minutes and began paperwork. It was the fastest and hassle free experience I have ever had at a dealership. I was not pressured into any extra warranty coverage or any other price additions. I came with a certified check, pre-printed and the finance manager gave me no problems and I was in and out of his office in less than 7 minutes. Once the paperwork was completed, David had me sign a few more papers and I was out the door and on my way home. The entire experience lasted less than an hour. This was the perfect deal for me and Platinum kept their word from the start and gave me a hassle free, enjoyable dealership experience. I would recommend them to anyone looking for a new vehicle and I can promise, that David is one of the best salesman out there. Thank you Platinum CDJR, for my new Gladiator and for a rare pleasant dealership experience. More

Simple and Easy! David was easy to work with, and had a lot of patience with me while I was trying to work a few things out. He was very up front and honest. When I ar David was easy to work with, and had a lot of patience with me while I was trying to work a few things out. He was very up front and honest. When I arrived at the dealership he had everything lined up and ready to go! Highly recommend! More

Service Dept Mike over service dept is awesome!! Diagnosed my problem with my 2012 Dodge quickly an gave me options to fix!! Although I didnt get the repairs done Mike over service dept is awesome!! Diagnosed my problem with my 2012 Dodge quickly an gave me options to fix!! Although I didnt get the repairs done there, he was extremely helpful in getting me the numbers an info for my transfer case. Mike is a standup guy an any issues I have, he will be the one I'll go to!! More

Communicated, good customer service, did everything the car Good customer service, reasonable price, did everything to make sure the car was fixed correctly, also washed and cleaned car before pickup. Friendly Good customer service, reasonable price, did everything to make sure the car was fixed correctly, also washed and cleaned car before pickup. Friendly service, made sure we was pleased with the service. More

Purchase of 2019 Ram Classic 1500 Both Wes our sales associate and the gentleman who handled our financing were excellent. The entire process was very very smooth and “painless”. We Both Wes our sales associate and the gentleman who handled our financing were excellent. The entire process was very very smooth and “painless”. We would highly recommend not only the dealership, but these two professionals as well. More

Satisfied customer I really appreciate the welcoming feeling I received, and all the moment by moment details of the process! Thanks Wes and Terry! Thanks again! You roc I really appreciate the welcoming feeling I received, and all the moment by moment details of the process! Thanks Wes and Terry! Thanks again! You rock More

Good people! Platinum done me right! They did everything I asked, and treated me with the upmost respect. They made my car buying experience a real good experience Platinum done me right! They did everything I asked, and treated me with the upmost respect. They made my car buying experience a real good experience! More

One of the best dealer experiences I have ever had. Our salesman, David Barrera, was great. He was patient with us throughout the process. The sales manager, Will Johnson, was great as well. Both of the Our salesman, David Barrera, was great. He was patient with us throughout the process. The sales manager, Will Johnson, was great as well. Both of them stayed after hours to help us close the deal. No back and forth outrageous negotiations; just honest and straightforward. They gave us the best price within a 2 hour radius. No suprise charges or overpriced dealer add-ons like a lot of other dealers. I was out of finance in less than 15 minutes. Overall great experience. More