Pioneer Motor Group

Check your loan docs! After leaving with a new car and Check your loan docs! After leaving with a new car and years later I reviewed my docs online with lender and they don’t match! They electronically s Check your loan docs! After leaving with a new car and years later I reviewed my docs online with lender and they don’t match! They electronically signed my name. My original was hand signed. Now I have to arbitrate with lender because fraudulent documents were submitted without my knowledge and I owe thousands more than my purchase agreement has on it. Liars!! Again check your original documents against the lenders! More

Pioneer Motor Group Sells Unsafe Used Vehicles It would seem Pioneer Motor Group has a history of selling "lemon" vehicles. Using the USAA Car Buying Service, my father and I found a "too good to It would seem Pioneer Motor Group has a history of selling "lemon" vehicles. Using the USAA Car Buying Service, my father and I found a "too good to be true" deal on a Chevy Silverado (i.e., low mileage and reasonable price) at Pioneer. We soon found out why the price was so reasonable: Sales Associate Frank Salce sold us a truck that had not been inspected per state law, only registering it for us and leaving us with the responsibility of getting inspected during the registration grace period. Soon after purchasing the truck, the brake line failed while my father was driving on the highway. The truck was towed to a mechanic, also certified to perform state safety inspections, who failed the vehicle during the inspection. After a back and forth with Pioneer Motor Group, they eventually conceded to make the repairs necessary for the vehicle to pass inspection. However, the process took several weeks and resulted in a second failure prior to finally passing inspection. A couple of months later, the fuel lines started leaking with an estimated repair cost of more than $2,000. Ultimately, my father and I traded the vehicle at another dealership, but at a loss of around $5,000. If you decide to ignore the warnings provided by myself and the other reviewers, I strongly recommend that you have Pioneer put the vehicle on a lift so you can inspect the underside of the vehicle and have the vehicle pass a safety inspection in your respective state prior to purchasing. More

Sales Associate, Frank Salce Very pleased with our Sales Associate, he was efficient, knowledgeable, & helpful. He filled the gas tank, and had the car was very clean for me. Very pleased with our Sales Associate, he was efficient, knowledgeable, & helpful. He filled the gas tank, and had the car was very clean for me. More

Easy shopping experience I recently went to Pioneer Motor Group in search of a decent used pick up truck. I found a great 2006 Ford F250 Super Duty that had low miles and was I recently went to Pioneer Motor Group in search of a decent used pick up truck. I found a great 2006 Ford F250 Super Duty that had low miles and was in really excellent condition. John McCarthy was very helpful with the sale, and Jay got me a great deal on financing. They took care of everything, including registration and the inspection sticker. Purchasing a vehicle can be somewhat stressful, but they made everything so easy, that it wound up being a pleasant experience. When the time comes for me to start looking for another vehicle, I know I will be going back to Pioneer! More

Great Experience Today I visited Pioneer Motor Group and it was easily one of the best car buying experiences I've had. Jay, Patrick, and Chris went above and beyond t Today I visited Pioneer Motor Group and it was easily one of the best car buying experiences I've had. Jay, Patrick, and Chris went above and beyond to help me find exactly what I was looking for. As a young women in her early twenties, sometimes you expect to be pressured and fooled when it comes to car buying, but I was treated with the utmost respect and was never pressured once during my time there. I was shocked when I had overhead some of the men having a general conversation about their first bad review, a women had complained that she was treated unfairly because she was a women. I can't imagine anything like this ever happening to a customer that goes to PMG (Man or woman). I will be telling any family members and friends from now on, this is where your car buying should be done. More

Excellent Service I received excellent service when I purchased my vehicle today. There was no pressure. I knew what I wanted and Frank Salce was very professional an I received excellent service when I purchased my vehicle today. There was no pressure. I knew what I wanted and Frank Salce was very professional and friendly and knowledgeable. I would highly recommend this dealership to family and friends. Thank you Patrick also. More

No pressure sales! Usually when you walk into a car dealership there is usually pushy sales men trying to persuade you to get something but here is a whole different sto Usually when you walk into a car dealership there is usually pushy sales men trying to persuade you to get something but here is a whole different story Frank didn't try to sway me towards a particular vehicle and he let me figure it out for myself and I couldn't be happier with my purchase. Pat was very fast and effiecent when it came to setting up the financing and helping me transfer my plates. As soon as I picked out my vehicle I went into his office and he had everything all set in less than 45 minutes! I would defiantly recommend this dealership to anyone especially first time buyers. More

Excellent Service My Husband & I have been looking around for another vehicle for over a month, then decided to check with Pioneer Motor Group. Both Chris & Pat at Pion My Husband & I have been looking around for another vehicle for over a month, then decided to check with Pioneer Motor Group. Both Chris & Pat at Pioneer was of great help in helping us find the right vehicle for the right price. So if anyone if in need of another vehicle we highly recommend Pioneer Motor Group...If ever we need another vehicle we will go back to Pioneer Motor Group. If you go down to Pioneer Motor Group for a vehicle tell Chris that Sam sent you, you won't go wrong. Thank you Chris & Pat for helping us out. More