Phoenix Truxx

Spot delivery scam! Buyers BEWARE! This place is the biggest joke in the world! Three weeks ago my husband bought a truck from them, we got an approval from the bank, submitted all of h This place is the biggest joke in the world! Three weeks ago my husband bought a truck from them, we got an approval from the bank, submitted all of his pay stubs to them which then led to the approval. Well two days ago we get a phone call saying how it isn't going through, and income isn't matching up, which isn't the case at all. The owner then harasses my husband and tells him what a liar and game player he is. The only place that is playing games is Phoenix truxxs! We are now dealing with a lawyer because of these people. This dealership is a joke! More

Bad transmission We were sold a truck with a bad transmission. They can't lying it was a sensor and it wasn't. So now we have to shell out over $3k to fix it. They are We were sold a truck with a bad transmission. They can't lying it was a sensor and it wasn't. So now we have to shell out over $3k to fix it. They are frauds. More

All around awesome Great place to do business .I will always buy my trucks here from now on. From the moment we walked in we were treated awesome. Sales Guy Gary was so Great place to do business .I will always buy my trucks here from now on. From the moment we walked in we were treated awesome. Sales Guy Gary was so great, Sal and Gary will be my go to guys for all my trucks. Gary made us feel like family. Everyone so helpful. Thanks so much Phoenix Truxx!!!! Sharon S More

Lack of customer service. Bought a 2004 Ford Excursion on 4/8/16 and as of today 5/8/16 I still haven't received a title. The temp tags expired on 4/28. Called two weeks ago an Bought a 2004 Ford Excursion on 4/8/16 and as of today 5/8/16 I still haven't received a title. The temp tags expired on 4/28. Called two weeks ago and the title clerk said my title was mailed. Called again last week left a message with no call back. Now seeking legal advice. The vehicle will not pass state inspection until a lil over $1100 is spent on brakes and steering. Buyer beware. More

Very big selection of well priced trucks The salesman was very nice and helpful in attaining the truck I was looking for. He was very knowledgeable and not pushy and answered all of my questi The salesman was very nice and helpful in attaining the truck I was looking for. He was very knowledgeable and not pushy and answered all of my questions. The whole experience was pleasurable to say the least, and the whole transaction went rather smoothly and quick. There were no games and no hidden costs at the signing of the paperwork, they were very simple and straightforward. If you're on the hunt for a new truck I would highly recommend stopping by Pheonx Truxx, you will be very satisfied. More

Work Vehicle Purchase I just purchased a 2008 F-350 Super Cab. I needed a truck that had a decent visible appearance, and one that I didn't have to worry about. When I go I just purchased a 2008 F-350 Super Cab. I needed a truck that had a decent visible appearance, and one that I didn't have to worry about. When I got there on a Saturday, it was real busy but I was greeted with professionalism upon arrival. I already knew what I wanted to look at, as their inventory online is easy to browse. I took the truck for a ride. It was solid and suited my needs. The mechanics in the back checked out truck before I even finished the deal! I was approved and on my way home with the truck in the matter of hours. After reading some of these reviews, I noticed that they pertain to an old Mitsubshi Dealership that was at the same location. All-Star is no longer there. I had an excellent experience with the dealership and would recommend them. More

The worst dealer I have ever dealt with These people are terrible they will literally try to play every scam in the book to fraud you. Check what your signing and bring a mechanic to check y These people are terrible they will literally try to play every scam in the book to fraud you. Check what your signing and bring a mechanic to check your purchase! If you end up having a problem they are the worst in customer service and they hate to lose; theres a hot heated guy there and it would be a miracle to catch him on a good day. Would not recommend evere! Tengan cuidado que si no hablan ingles y no leen los papeles pueden salir perdiendo mucho dinero. No dejen que los presuren a comprar! More

horrible This dealership financed me a vehicle without a title now after thousands in work because the engine blew up the finance company wants to repo the tru This dealership financed me a vehicle without a title now after thousands in work because the engine blew up the finance company wants to repo the truck. Save the time and hassle do not get a vehicle here save yourself time and a lot of money in repairs and lawyer fees. More

I was looking for a used car specifically an evo in immaculate condition. what you see is not always what you get. i found the car on autotrader which said certified all over it. i still have the pics. immaculate condition. what you see is not always what you get. i found the car on autotrader which said certified all over it. i still have the pics. I drove from maryland to look at the car and the price was decent. When i got there to test drive it of course everything looked too good to be true. the exterior was clean the cleaned the interior and even cleaned up the engine bay. now when i test drove the car, it felt a little stiff. after getting back and looking at the paper work another 2k was added on the invoice for these so called DESTINATION CHARGES. I asked what was this about, they said oh this is for the cleanup of the car changing of the brakes to brand new ones changing of the drive belts all the fluids filters alignment tires etc. (THE CAR BARELY PASSED MD STATE INSPECTION AS THE BRAKES AND ROTORS WERE WORN!!!) After signing the paper work i get in the car and try to adjust the mirrors. the passenger side mirror was not working. they say hey no problem its under warranty we will take care of it. this was end of november, its now aug 2012 i still dont have my mirror. Called several times to find out about my mirror and no one could trace it. finally today they found it and after alot of holding and arguing they agreed to ship. IT GETS WORSE! The car was used with 51k on the odo and it broke down with 54,100 back in january. catastrophic failure. the oil pump locked up and snapped a connecting rod and blew 2 wholes in the block. ALL of which i have pics of. called them about the 3000 mile warranty that they offer and they said your out of warranty by 100 miles!!! I said to them i had to drive to their dealer ship 3xs after the purchase to finalize the paper work and so forth and there is where the 100+ miles was attained. they did NOTHING to help. the car was still in manufacturers warranty and they said i can take it to any mitsubishi dealer for repair. THEY DIDNT EVEN TRANSFER THE EXISTING WARRANTY OUT OF THE PREVIOUS OWNERS NAME TO MY NAME. NEEDLESS TO SAY THE DEALER DENIED THE WARRANTY CLAIM SINCE I WASNT THE WARRANTY HOLDER AND THAT THE CAR HAD AFTERMARKET PARTS THAT I PURCHASED THE CAR WITH NOT KNOWING IT WAS EVEN MODIFIED!!!!!!! Im talking to my lawers now for a plan of action towards these guys. This has been an absolute nightmare as I am now 7k out of pocket for a new 4b11t Motor that failed. BEWARE OF THIS PLACE. THEY LOOK NICE OF COURSE BUT THEY SELL YOU JUNK CHARGE EXTRA FOR STUFF THAT THEY DONT REALLY DO AND THEN MAKE YOU FEEL THE BURN FOR IT. More

It was a pleasure doing business with All-Star Mitsubishi. I had come in to look at an advertised used vehicle and Priscilla Robinson helped me find a new 2012 Outlander Sport, allowing me to Mitsubishi. I had come in to look at an advertised used vehicle and Priscilla Robinson helped me find a new 2012 Outlander Sport, allowing me to upgrade from a used to a new purchase. I am much happier and glad I did not make the other purchase. I had never considered a Mitsubishi Outlander as a choice, nor even considered Mitsubishi as a form of transportation, and I am very happy I stopped in. Priscilla took me out of my old vehicle, and put me in a newer one with more features for less monthly payments than I was paying on my older model. All the members at your establishment were a pleasure to talk with and everyone really worked with the customer to ensure they were getting the best deal possible. I have been too many car dealers over the years, and I can honestly state that the others can learn a few things from All-Star Mitsubishi. There were no hidden figures, misleading questions or juggling of prices. Everything was up front, and in the end, not only did the numbers add up, but all requests were honored exactly as promised! The entire staff from the managers, sales, service and parts was friendly, courteous, and a pleasure to deal with. Even when it came to signing the papers in your finance department, I was a little apprehensive, but Rosario put me at ease. The whole process was terrific. If I am ever in the market for another automobile I will definitely come back, and recommend you to anyone looking for another vehicle. All-Star Mitsubishi has a staff they can be proud of. Regards, Joe More