Phoenix Truxx

Top Notch Such a good group of people. Went above and beyond to help me out. Friendly service. Got me the price I was looking for. Will reccomend to others. Such a good group of people. Went above and beyond to help me out. Friendly service. Got me the price I was looking for. Will reccomend to others. More

Awful Very rude sales guy named Aaron. Seemed bothered by us wanting to test drive vehicles. Most didn't even start with jump start. Within a year I've paid Very rude sales guy named Aaron. Seemed bothered by us wanting to test drive vehicles. Most didn't even start with jump start. Within a year I've paid about half the cars price to have it fixed from things that were already existing and not told about. NEVER go here. More

Don't go here! Disrespectful & Dishonest!! We came from PA for a vehicle, spent nearly all day at this dealership where they had terrible language regardless of customers being in the shop, tri We came from PA for a vehicle, spent nearly all day at this dealership where they had terrible language regardless of customers being in the shop, tried to play guilt trips when we were ready to walk away, one employee was disrespecting someone loudly over the phone, made promises to replace the two batteries since it didn't start at the beginning of the test drive and they only replaced one so only a few days after gettting the vehicle back, it wouldn't start and needed a jump. Plus they promised to put new tires on it because the original set was bald and wouldn't pass PA inspection. When we drove it off the lot, the back tire wobbled terribly and we had to have them come with a tow truck to take it back to the shop and fix it. We tried to back out of the deal only an hour later and they said their hands were tied-that they couldn't do anything. What a huge mistake we made by purchasing anything here. Should have trusted my gut. Several days later, when we got the truck back, right off the bat, a tire needed to be plugged because of a nail. Not to mention, one of the guys was disrespecting his wife to my husband, trying to get him to say something negative about me. These guys are all sheisty people and I would NEVER recommend them to ANYONE. Not even my worst enemy. More

Terrible. Don't even waste your time. I am unfortunately stuck with a diesel that works now, after several mechanics working on it. Their service department te Don't even waste your time. I am unfortunately stuck with a diesel that works now, after several mechanics working on it. Their service department tells you they've fixed things when in reality they've done nothing. Terrible service all around. If I could give zero stars I would! More

Worst experience of my Life! Shady They are a shady group of people, don't trust anything they say or do. Mike the finance manager is a dishonest individual. They promised to fix somet They are a shady group of people, don't trust anything they say or do. Mike the finance manager is a dishonest individual. They promised to fix something and never did and even put in writing put kept the paper. Peter Dayan is a disrespectful and rude manager who has no customer service skills let alone people skills. Stay away. I am just one of many look at the other reviews ! More

very helpful and professional I had recently purchased a Ford F350 CrewCab Lariat. My dealer was professional very friendly. When I was driving the truck, the check engine light we I had recently purchased a Ford F350 CrewCab Lariat. My dealer was professional very friendly. When I was driving the truck, the check engine light went off, and when I informed the dealer the problem was quickly fixed. I drove home close to 100 miles without any more issues. More

The worst sales / Customer service experience I ever had DO NOT ATTEMPT TO BUY A CAR OR TRUCK FROM THESE RIP-OFF ARTISTS. These guys are the worst. They're the nicest people in the world until they have your DO NOT ATTEMPT TO BUY A CAR OR TRUCK FROM THESE RIP-OFF ARTISTS. These guys are the worst. They're the nicest people in the world until they have your money. DON'T BE FOOLED !! First, the truck I bought broke down almost immediately after I bought it. They claimed it was my fault for driving it that way. Then they screwed up my paperwork by putting the wrong VIN number on the loan form. Drove down there twice and they still couldn't get it right. They eventually fixed it and gave me a temporary plate. They said they'd have the registration in "plenty of time" When I called to finally get the registration they kept saying "we've got plenty of time" "Don't worry" They even lied and said "Don't worry, if we don't get it done in time we'll just get you another temporary plate for another 30 days. This was a LIE !! This truck was used as a Limo and I explained to them that I cannot wait until the last minute. On the last day when I needed the registration I called and said I needed it today. Pete the manager said "I don't know what to tell you. Don't drive the truck" and HUNG UP IN MY FACE!!. When I called back I was threatened by Mike. Who said "Yeah we know you" Come on down here you Mother'fer. And threatened me some more before hanging up on me also. THE WORST EXPERIENCE i HAVE EVER HAD WITH ANY SALESMAN IN MY LIFE!! STAY AWAY FROM THESE GUYS !! More

I was looking for an F350 . This dealer has about 75 trucks. My salesperson, Aron, was professional and patient. He showed me several vehicles, and one of the trucks had some m . This dealer has about 75 trucks. My salesperson, Aron, was professional and patient. He showed me several vehicles, and one of the trucks had some minor issues during the test drive. They have several professional diesel mechanics who took care of the issues on site. I ended up driving home with no problems at all. I am very happy with my experience here, and would buy from them again. I recommended it to my friends and family, and would recommend it to any prospective truck buyers. More

Zero Communication. No Title. Smart Mouth Associate With S Price was right. Truck was sold as is where is. All good. Now getting a title. .that was another story. The associate filled out the paperwork wrong Price was right. Truck was sold as is where is. All good. Now getting a title. .that was another story. The associate filled out the paperwork wrong. Okay, fix it. Didn't happen. When trying to have a person give me the reason for the title not being mailed out to me, all I received was negative comments. No way will I deal with this company again. More

this place is shady This place is a joke, Aaron was my salesman told me everything would be working when I got the truck and now I am getting a song and a dance. Less the This place is a joke, Aaron was my salesman told me everything would be working when I got the truck and now I am getting a song and a dance. Less then 48 hours after I bought the truck I had to have it towed back there. Conveniently when I was signing the documents the interest rate was 5% higher then originally quoted and the price was listed as $2000.00 above what was agreed upon. Looking at the place when I got there I should have never went in. How can you advertise a truck listing options that don't work? More