Phoenix Truxx

From the moment we arrived at the dealership we were treated properly. No high pressure just honest sales people. The owners take personal pride in the way they deal with customers including being able treated properly. No high pressure just honest sales people. The owners take personal pride in the way they deal with customers including being able to speak to them directly any time you need to. The atmosphere at the dealership is fun to be around. I would highly recommend this dealer for anyone interested. More

I went in to buy a car and the process was quick and easy. I have had to deal with service as well and they are very friendly there too. easy. I have had to deal with service as well and they are very friendly there too. More

I began by making an online appoitment on their website to test drive a vehicle, which they also confirmed via e-mail. When I arrived at dealership the vehicle was not there, someone from dealership was to test drive a vehicle, which they also confirmed via e-mail. When I arrived at dealership the vehicle was not there, someone from dealership was using it. After waiting 30 min for him to bring it back I was able to test drive. The vehicle was filthy in and out which they promised to clean and did. But the guy using it also smoked in the car. The price advertised on the internet was 19900 plus I printed a 500 dollar rebate coupon which was promptly whisked away. When everything was said and done and them saying they had no more wiggle room, typical, the unit price ended up being over 21000. I actually didnt realize it until the deal was made, my fault. I should have negotiated the price of vehicle and not the monthly payment. Something I will have to live with. If they were honest with me this would not have happened. Also I guess their 130 point check on used vehicles doesnt include the battery, I pulled the cover off the positive terminal and there was at least a quater inch of corrosion over the terminal. More

Everyone is always nice here and has alot of energy. Seems fun to be here, and they always ask what do you want not what they want, so they care about your needs andlisten to you... In other words they Seems fun to be here, and they always ask what do you want not what they want, so they care about your needs andlisten to you... In other words they will hook you up More

The folks at All Star were extremely friendly. From the moment we walked into the dealership we felt at home. Pj, Frank and Harry were all amazing. I would recommend all my friends to buy at All Star and I moment we walked into the dealership we felt at home. Pj, Frank and Harry were all amazing. I would recommend all my friends to buy at All Star and I was really pleased with the service from the price right down to the warranty. They got me car I wanted with the price I needed. I'm extremely satisfied with All Star and that's why I will buy from them again in the near future ;) More

Very unhappy with my experience. Went in to look at a Very unhappy with my experience. Went in to look at a used car that was listed for a 28k online. Was listed 29k on the sticker (normal, internet pri Very unhappy with my experience. Went in to look at a used car that was listed for a 28k online. Was listed 29k on the sticker (normal, internet price lower than sticker). Car was a pretty good deal at 28k (well loaded but higher miles, out of warranty). Salesman was PJ, took me for a test drive but didn't say much the whole time, had to do most of the talking myself. Took me for a very short test drive and immediately wanted to run numbers. Informed PJ I was still shopping, but I really liked the car, so I wanted approximate numbers. Came back asking if I was ok with the monthly payment, and I mentioned the price was 31.9k with fees in. I asked him if he meant tax, tag license, he said no they were dealer's fees. I expressed I was unhappy that the price listed was not the price given and he gave me a song and dance about the "120 (or 150) point inspection that was worth like $2k that they do plus $600 auction inspection fee plus delivery fee, etc". He told me that they could "work with me" on fees. I expressed to him again that I definitely wouldn't buy that day, but please give me the approximate price that he would 'work with me on'. He went to his manager (Jeff) and came back and said he could "do something" on the fees and wanted me to tell him the price to drive it off the lot. I told him AGAIN that I DEFINITELY was not buying that day but I was buying shortly and wanted an approximate price I was looking at. At this point his manager came over and rudely said he wanted me to "give him the courtesy" of coming back when I was "ready to buy". He gave me the same line of how all dealers have the "internet price which isn't the price at the dealer" and all the services they do they need to charge on top of the car price. He told me how they replace any parts when they inspect it and I requested the list which he gave me a "oh service is closed but we could get that but I'm telling you we do it and replace things that need it". I pointed out the list was important as if the brakes had just been done that I would consider that as part of the price. He tried to tell me that if they hadn't replaced them it was the same anyway since they had inspected them. It wasn't until I pointed out there is a difference between brakes replaced at 57k and brakes "inspected" at 57k to have 10k left. I finally just smiled and nodded to get out of there and wipe the slime off as soon as I could. PJ wasn't great, but I felt Jeff talked down to me and treated me like I was stupid. Oh, and the next dealer I went to was 1000 times better and they didn't add "fees" to their internet price, it was as it stood. They were SO much better than All Star. More

One of my good friends recommended Ken to me after my car One of my good friends recommended Ken to me after my car was destroyed in a hit and run accident. Ken was extremely helpful. I went in the dealer One of my good friends recommended Ken to me after my car was destroyed in a hit and run accident. Ken was extremely helpful. I went in the dealership with a long wish list of extras that I wanted the car to have. I also was very direct on the payments I wanted to make. Ken was able to get me into a car with everything I wanted. The car was in my payment range which made me extremely happy. I was 100 percent satisified. This is a great dealership, I had a great experience with my sales person (Ken Harris) I would defineitly recommend this dealer to anyone looking for a new or used car. They are very professional, organized, and have excellence customer service. Everyone in the dealership went out of their way to make the experience a pleasant one! I would definitely go back again. Thanks for everything Ken!!!!! More

great dealership, great experience with sales person, very satisfied and would defineitly recommend this dealer to anyone looking for a new car. i will be buying another car from this dealer when i am re very satisfied and would defineitly recommend this dealer to anyone looking for a new car. i will be buying another car from this dealer when i am ready to purchase one and hope greg canova is still there to do business with, More

This dealership was extremely prompt on getting what I wanted by the time I needed it. I was in a terrible accident with my last car and needed a car as soon as possible. They were friendly as always, not wanted by the time I needed it. I was in a terrible accident with my last car and needed a car as soon as possible. They were friendly as always, not pushy, intimidating or overbearing like a lot of other dealerships I have been to. They are very professional, organized, and have excellence customer service. They gave me all my options and didn't rush me into anyone. Everyone in the dealership went out of their way to make the experience a pleasant one! I would definitely go back again and recommend anyone who needs a car to get one from here!! More

We have been customers of this dealership for the past several years. We have dealt with Kenneth Harris as well as many of the employees at this dealership. Ken is very professional, honest and reliable several years. We have dealt with Kenneth Harris as well as many of the employees at this dealership. Ken is very professional, honest and reliable. We would recommend Ken as well as this dealership to everyone. We are very pleased with Mitsubishi and both our vehicles were purchased from this dealership. Whenever we have a question or an issue, it is professionally and quickly addressed. We will continue to be Mitsubshi customers for many years to come. It is a pleasure working with Ken as well as all of the employees at this dealership. Michael & Joanne Guiheen More