Phil Long Lincoln

Every one I have work with at Phil Long Lincoln mercury have been pleasure working with , with my purchase of a new F-150 Raptor, From sales to accessories to my first service appointment thank you Bill have been pleasure working with , with my purchase of a new F-150 Raptor, From sales to accessories to my first service appointment thank you Bill, Jessica and Daniel More

Brought my car in for an oil change and a recall. Thankfully Daniel got us a real nice loaner car so I could finish my errands. Daniel was able to accommodate us at a last minute appt. Thankfully Daniel got us a real nice loaner car so I could finish my errands. Daniel was able to accommodate us at a last minute appt. More

Had to have extended warranty service on 2014 Focus with transmission issues (no reverse). Daniel was very helpful, getting me in before that warranty period expired. Car drives better than new, al5hough I transmission issues (no reverse). Daniel was very helpful, getting me in before that warranty period expired. Car drives better than new, al5hough I am not sure this is a “fix” or just a repair to break again. I have had major issues with Long’s before with a complaint to FOMOCO. Never got satisfaction and was treated in a cavalier manner by service manager/s etc. Issue never completed to even safety levels. But, I will be going to the Lincoln side and Daniel from now on and hope for the best. So far, we are very satisfied with the service. More

The staff was attentive to my request for a trade in purchase. I was treated fairly. The dealership office and grounds are neat and tidy. purchase. I was treated fairly. The dealership office and grounds are neat and tidy. More

Bought a brand new Mustang GT Premium and noticed flaws in the paint upon getting the car home and cleaned up. Contacted them and they made the attempt to correct the paint issues, the sales manager Arron in the paint upon getting the car home and cleaned up. Contacted them and they made the attempt to correct the paint issues, the sales manager Arron was completely awesome and went out of his way to help us out with getting the paint issues corrected! The problem is with the body shop, they corrected the paint issues at the rear of the car but caused more problems in other areas that weren’t already issues! Burnt through the clear coat on the roof and drivers side quarter panel right on the body line, left orange peel in areas, over spray from clear in a few spots, a couple fisheyes in the paint and there’s dust in the clear everywhere they worked! When I went back down to pick the car up I noticed a few issues still but not to the extent of everything wrong until I got it in my shop under some really good lighting. Completely disgusted with the car but can’t bring myself to drive it the 180 miles back down there and trust leaving it again for another month only to come back in worse condition. Not what you’d ever expect when buying a new car, especially for your wife for a 20 year anniversary present! She doesn’t have nearly the eye for these kind of issues that I do but every time she walks around the car she’s pointing out more issues. Worst experience ever from buying a new car and I’ve bought plenty! I would love to give the sales staff 5 stars for time and effort but can only give one star to this review because of the finished product that the body shop pushed out the door! I’ve bought used cars that had better paint quality than this new one! Probably wouldn’t bring my business here again. More

Daniel Bierdron made my appointment go efficiently and beyond expectations. I will definitely bring my vehicle back to the lincoln dealership for service in the future. beyond expectations. I will definitely bring my vehicle back to the lincoln dealership for service in the future. More

Absolutely awesome from check in to check out!Went in Absolutely awesome from check in to check out! Went in for battery replacement. They went up and beyong just relaxing the battery ! Checked my Ch Absolutely awesome from check in to check out! Went in for battery replacement. They went up and beyong just relaxing the battery ! Checked my Charging system too. More