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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
577 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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577 Reviews of Peterson Chrysler Jeep Dodge

June 27, 2024

Bought a new 23 Ram 2500 last December that’s having problems and they’re pushing me to take it up with Chrysler. They are the face of Dodge/ Chrysler/Toyota and they just want to make the money for the More

by nealestes43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Jun 29, 2024 -

Peterson Chrysler Jeep Dodge responded

We apologize for the issues you're experiencing with your new vehicle. It's disappointing to hear that our service hasn't met your expectations, and we understand how frustrating this must be. We would like to assist you further in resolving these problems—please reach out directly at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

June 26, 2024

Service work went well. Only negative was that I was unable to open my tailgate after the service. The technician did not open the soft cover before closing the gate which p More

by Kahammer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 29, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your feedback. We're glad the service work went well, but we're sorry to hear about the issue with your tailgate. We'll address this concern with our team at Peterson Chrysler Jeep Dodge Ram to ensure it doesn't happen again in the future.

June 23, 2024

Great customer service, Aaron and Tony were very helpful with my purchase. I would recommend to anyone needing a car to ask for Aaron aka Fredie Fox. 😄 More

by DANIELLEJACOBS1050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Fields, Mike Pittman, Tony Blackmon
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the recommendation, Danielle! We're glad to hear Aaron and Tony provided great customer service at Peterson Chrysler Jeep Dodge Ram. Enjoy your new car!

June 22, 2024

Thank you for your kind service doing my wait. Everyone was very very helpful and friendly. More

by newton_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We are so happy that our Peterson Chrysler Jeep Dodge Ram team delivered an excellent experience. Thank you, Newton!

June 22, 2024

My 5K mile tuneup for my Grand Highlander went great. And the service was excellent. More

by phyllislocklearsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Curtis Moser. Rated 5
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your positive experience with Peterson Chrysler Jeep Dodge Ram, Phyllis!

June 21, 2024

Work hard to help me find the car I needed and a car I wanted. More

by indian324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylen , Mike Pittman, Tony Blackmon
Jun 24, 2024 -

Peterson Chrysler Jeep Dodge responded

We are glad to hear that our team helped you find a car that fits your wants and needs! Thank you for choosing Peterson Chrysler Jeep Dodge Ram.

June 20, 2024

They do great, the only thing I do not like is them touching my AC controls, like turning it wide open when I already have it set on Auto 72. I don't know why people think it's okay to touch other peop More

by DARILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jun 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Darill, thanks for this high-star review of Peterson Chrysler Jeep Dodge Ram. We appreciate your feedback and will keep it in mind as we move forward. If there is anything else you'd like to share, please don't hesitate to get in touch! Tony Blackmon - General Manager - (910) 812-1851

June 20, 2024

Very satisfied with this place. Dropped my truck off to have it serviced and it was ready within 30 minutes. More

by rayandjoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Valdes
Jun 21, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear you had a quick and satisfying service experience at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your feedback!

June 20, 2024

Awesome customer service. The staff was very friendly and kept me informed of everything as well as offered suggestions. More

by tyler_v_p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jun 21, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the fantastic feedback! We're glad to hear our team at Peterson Chrysler Jeep Dodge Ram provided excellent service and kept you well-informed. We appreciate your support!

June 19, 2024

I had a good experience with the service department. I had an outstanding experience with the young lady at the vehicle rental office. She was very professional and understanding. I may be visiting her More

by MRMCNIFICENT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jun 21, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear about your positive experience with our service department and the vehicle rental office at Peterson Chrysler Jeep Dodge Ram. We look forward to assisting you with your first Toyota purchase!

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