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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
579 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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579 Reviews of Peterson Chrysler Jeep Dodge

July 09, 2024

I was informed my battery needed to be replaced when in fact the battery is good. I questioned the battery needing to be replaced because I am told this at almost every service visit. My battery was test More

by SUEANNBRAYBOY69
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
Jul 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your detailed feedback and understand your concerns about the accuracy of our service recommendations. It's important to us that you feel confident in the work we do, so we're sorry for any confusion caused during your visits. We would like to address these issues directly with you and ensure everything is clear moving forward. Please reach out at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 09, 2024

Mr. David Long was very helpful in helping my husband and I purchase the perfect vehicle for us. He got us the best deal on our 2024 Jeep Compass Sport and I couldn’t have been any happy with his kindness an More

by Daly and Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Long was the best employee out of everyone. He surpassed our expectations, please give him the most recognition., Mike Pittman, Tony Blackmon
Jul 09, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that David provided such excellent service and helped you find the perfect 2024 Jeep Compass Sport at Peterson Chrysler Jeep Dodge Ram. Thank you for sharing your experience!

July 08, 2024

I was not at the dealership for a purchase. I was traveling from out of state and was concerned that there was an issue with my jeep. Daniel was very understanding and took the jeep to the se More

by huckleberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sellers and service tech
Jul 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're glad Daniel and the team at Peterson Chrysler Jeep Dodge Ram could assist you so quickly and put your mind at ease. Safe travels back to Louisiana!

July 07, 2024

Good custumer services and great deals real fast and honest People i loved their speak two lenguajes More

by JOVANYHERNANDEZ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We are thrilled to read your positive review! Thank you for giving Peterson Chrysler Jeep Dodge Ram your business. Safe travels ahead!

July 04, 2024

Typical salesman typical money man Promised Toyota financing 5.99 got capital one at 6.39 credit could not have been any higher so that was not an issue. five or $600 more somebody’s pocket. More

by djhumphr
Recommend Dealer
Yes
Employees Worked With
Gene Tanner $ &Nick Hale
Jul 08, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your feedback and apologize for any inconvenience you experienced at Peterson Chrysler Jeep Dodge Ram. Your comments will help us improve our services moving forward. Thank you for bringing this to our attention!

July 02, 2024

Sales person was GREAT! She did everything to get what i wanted. Thank you Cheryl More

by DESIMAE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for your business and review of Peterson Chrysler Jeep Dodge Ram! We are glad that Cheryl and our team were a pleasure to work with. Congrats on your new ride!

July 02, 2024

The dealership made feel at home. Explain everything in detail I can do future business with them More

by riversa23.ar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're delighted to hear that the team at Peterson Chrysler Jeep Dodge Ram made you feel at home and provided detailed explanations. We look forward to assisting with any future needs!

July 02, 2024

Olivia was very welcoming, explained services that were completed on my vehicle and what was recommended. More

by ramcaulay2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear Olivia provided such welcoming and informative service at Peterson Chrysler Jeep Dodge Ram. Thanks for sharing your positive experience!

July 01, 2024

I was not please with the mechanic who check my bulb for my jeep. It was broken and no body told me. When I brought it there it wasn't like that.They could have told me they broke the bulb. Buts ok that' More

by cootleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 01, 2024 -

Peterson Chrysler Jeep Dodge responded

I apologize for the inconvenience you experienced with your Jeep's bulb. We strive to provide transparent and honest service, so it's disappointing to hear about this oversight. If you'd like to discuss this further or need assistance, please feel free to reach out. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 01, 2024

They provided excellent service in a timely manner and were very friendly and courteous throughout. More

by DEMETRO.MCINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera
Jul 02, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for being an awesome Peterson Chrysler Jeep Dodge Ram customer, Demetro! We truly appreciate your kind words and patronage.

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