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Peterson Chrysler Jeep Dodge

Lumberton, NC

4.4
577 Reviews

4395 Fayetteville Rd

Lumberton, NC

28358

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577 Reviews of Peterson Chrysler Jeep Dodge

July 24, 2024

My vehicle had a 65. 000 mile service the process was awesome from beginning to end the service was completed in timely manner thanks see you next schedule service. More

by WHARTON.ALLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany McNeill
Jul 25, 2024 -

Peterson Chrysler Jeep Dodge responded

Wharton, we're glad to hear your 65,000-mile service went smoothly at Peterson Chrysler Jeep Dodge Ram. Thanks for choosing us and see you next time!

July 21, 2024

Service was alot better than the last 2 visits. I hope that will continue next time. More

by gomezclub
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moser
Jul 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks so much for the kind review. We look forward to your next visit to Peterson Chrysler Jeep Dodge Ram!

July 20, 2024

Awesome really great at doing what it needs to do to make you happy thank you for everything More

by tbullard0830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 22, 2024 -

Peterson Chrysler Jeep Dodge responded

It means so much to us to see your review! Thanks from the team at Peterson Chrysler Jeep Dodge Ram.

July 19, 2024

Good comprehensive service but the wait has been ridiculous the past 2x I have been. Not the service writers fault, just mechanics calling out of work. More

by EUGENEMSMITHIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for your feedback. We're glad to hear that the service was good, but we apologize for the extended wait times you've experienced recently. We are working on improving our staffing situation to ensure a smoother experience in the future. If you have any further concerns or need assistance, please reach out to us directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 17, 2024

We were able to get the best possible deal and we're satisfied with the payments that we would have to pay every month. More

by stuartatthekings85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trashawn
Jul 17, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for sharing your experience! We're glad to hear you got a great deal and are satisfied with the monthly payments at Peterson Chrysler Jeep Dodge Ram. Enjoy your new vehicle!

July 16, 2024

She was fast and quick when I pulled up. She told me about my wait time and came got me as soon as it was done. She went over the whole oil change and told exactly what was done the car. Ove More

by DRBrown413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 17, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for sharing your experience! We're glad to hear our team at Peterson Chrysler Jeep Dodge Ram provided efficient and thorough service. We appreciate your feedback and look forward to serving you again!

July 12, 2024

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by wensleywensley916
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman, Tony Blackmon
Jul 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for choosing Peterson Chrysler Jeep Dodge Ram, we appreciate your positive feedback!

July 11, 2024

It took a little while to sign the paperwork but overall a pretty good experience More

by OSALAH.BUCHANAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin bilodeau
Jul 15, 2024 -

Peterson Chrysler Jeep Dodge responded

Osalah, thank you for your feedback. We'll keep this in mind and hope we can welcome you back with a more efficient experience next time. If there's anything else we can do for you in the meantime, please don't hesitate to reach out. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 09, 2024

I was informed my battery needed to be replaced when in fact the battery is good. I questioned the battery needing to be replaced because I am told this at almost every service visit. My battery was test More

by SUEANNBRAYBOY69
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
Jul 15, 2024 -

Peterson Chrysler Jeep Dodge responded

We appreciate your detailed feedback and understand your concerns about the accuracy of our service recommendations. It's important to us that you feel confident in the work we do, so we're sorry for any confusion caused during your visits. We would like to address these issues directly with you and ensure everything is clear moving forward. Please reach out at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

July 09, 2024

Mr. David Long was very helpful in helping my husband and I purchase the perfect vehicle for us. He got us the best deal on our 2024 Jeep Compass Sport and I couldn’t have been any happy with his kindness an More

by Daly and Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Long was the best employee out of everyone. He surpassed our expectations, please give him the most recognition., Mike Pittman, Tony Blackmon
Jul 09, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that David provided such excellent service and helped you find the perfect 2024 Jeep Compass Sport at Peterson Chrysler Jeep Dodge Ram. Thank you for sharing your experience!

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