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Pete Franklin's Best Cars KC

Kansas City, KS

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176 Reviews

6801 State Ave

Kansas City, KS

66102

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176 Reviews of Pete Franklin's Best Cars KC

August 16, 2014

Amazing Sale service and car buying experience! I went to Pete Franklin's To just get an idea of what i could get as far as a car. My old car had a lot of miles on it and i was hoping to use it for More

by Kenesis72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 12, 2014

Above and beyond They made car buying easy. They asked what I wanted and they found it! Great people to work with. Honest and fair. I would recommend them. Thank More

by thomas.frank.7315720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iggy
August 10, 2014

Worst experience ever First off I would like to mention that our sales guy Michael was very helpful. Where we started getting the awful customer service was when Pedro from More

by christin1155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael 7 Pedro
August 08, 2014

Very enthusiastic and friendly staff! I have purchased several cars over the years, and I have to say, this is the best experience I've ever had. Everyone was extremely helpful, and took t More

by Barb&Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stevenson, Ryan Blevins
July 30, 2014

I so needed a 4 wheel drive truck. Great offer. So thankful. I was treated very well. Given great service like none other I have ever dealt with. Pete was very kind and all staff had great skills. More

by ford 2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim of the team. Pete of course!!!
July 30, 2014

Best car buying experienc I've ever had. It was a pleasure working with Michael, Rob and Scott they made it a joy buying a car from them. I would recommend anyone to go there and buy a car if More

by rfbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Rob Stevenson
July 30, 2014

ebarbara5386 kc very nice people great place to buy a car very friendly out going and made us feel great very helpful just great people and pete franklins is a aweso More

by ebarbara5386
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stevenson, Ryan Blevins
July 29, 2014

Fantastic! We were in the market for A Ford F 150, they took great care of us and made sure the process was as hassle and stress free as possible! Great people, More

by whitney.larson.1232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ
July 17, 2014

Buyer Great service during the sale but after was the problem. Car has needed $1500 in repairs within first month. They stopped returning my calls even thou More

by Mitchell Uvalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
Jul 30, 2014 -

Pete Franklin's Best Cars KC responded

Dear Mr. Uvalle, My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. This came as a big surprise because this is the first that management has heard of your complaint. We take pride in our customer's complete satisfaction. A great deal of our customers come from repeat or referrals, so it's very important you allow us an opportunity to make you happy. I want you to feel like family here at Pete Franklin's Best Cars KC. I'm sorry you feel dissatisfied, but would like the opportunity to make it right. Please stop in, at your convenience, with your Escalade and see our Genereal Mangager, Rob Stevenson. With Gratitude, Tyra Franklin

July 14, 2014

Great People and very pleasant people We got a car there on June 26, 2014 and everything was working out just great. The price was alittle high, but the little work that the car needed, t More

by Cynde5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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