Perry Chrysler Dodge Jeep Ram
National City, CA
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568 Reviews of Perry Chrysler Dodge Jeep Ram
Very courteous friendly sales man’s help me from the beginning of my vehicle order to the day of delivery very happy for their service thanks beginning of my vehicle order to the day of delivery very happy for their service thanks More
My sales rep, Jacob was great, however my dissatisfaction is with the service department. I have a brand new vehicle that has clear issues when driven. My vehicle was in service for 2.5 days before receiving is with the service department. I have a brand new vehicle that has clear issues when driven. My vehicle was in service for 2.5 days before receiving a call back. The service desk receptionist is quite rude. My vehicle went in to service with the same amount of miles as when it was picked up. Again, service department is disorganized and unprofessional. They tried to argue with me over giving me the wrong vehicle that clearly wasn’t mine when I picked it up. Basically, this location is like going to a circus. Cars everywhere, wait in service line forever even with an appt before someone approaches you, and then have your vehicle held hostage with no updates, only to find out they hooked a computer up to it instead of actually driving it. I falsely hoped because I bought my vehicle here less than two months ago, I’d have support in trying to get my vehicle taken care of. I’d be hesitant to recommend anyone go here, and definitely would advise not to go to the service department. More
As always, great service. Made a reservation, made it in and out, in a very timely fashion. Great customer service, great truck service, the reason I continue to bring it in. Made a reservation, made it in and out, in a very timely fashion. Great customer service, great truck service, the reason I continue to bring it in. Ramon was (and always is) awesome with communication. More