Perry Chrysler Dodge Jeep Ram

Worst customer service ever I what type of service department can you keep a customers vehicle for a week and not call him and return any of his calls to let him know whats going I what type of service department can you keep a customers vehicle for a week and not call him and return any of his calls to let him know whats going on??? Terrible service department! Do not go here! All Morons!!!!! More

Thanks Terry T. and Mr. Landry and great staff !!!! Boy you guys really pulled together and made my dream truck come true, from the porter to the finance department. So many names to mention, thank Boy you guys really pulled together and made my dream truck come true, from the porter to the finance department. So many names to mention, thanks all. Mr. Perry would be proud today !! Terry T. and Landry were super bright, helpful, trustworthy, they understood exactly what I was looking for and they delivered a great value through a safe, comfortable and great value Dodge Eco-Diesel 6.1L truck. I'm honored and proud to have the name Perry Dodge Made in the good old USA, on this beautiful show piece of a truck with the link system at a price I'm not even allowed to discuss. I also would like to thank Perry Dodge's partner, Tint Samurai ( Shauwn Hillman) for the tint and tasteful graphics and Line-x of National City (Mike and Chris) for the bed liner spray on, wheels, toolbox, wheel wells, and the soft open tailgate device. They've been retrofitting all of my trucks for the last 16 years and have done always a great job as we all grew up. Thanks again Landry, merci beaucoup and I'll call you ahead of time to make an appt. when I want to look at the new electric Chrysler coming for my work collection of USA made ECO vehicles. Juan L. LHRG Inc. 327-2727 More

Great service department and very friendly Thanks!! Got my truck back delivered and super clean, Thanks guys, that porter needs a promotion or at least a raise LOL... The staff even speaks proper Eng Got my truck back delivered and super clean, Thanks guys, that porter needs a promotion or at least a raise LOL... The staff even speaks proper English, Spanish and even Landry speaks French, merci mon ami!! Who does that !!! I got a fair shake all the way safely, comfortably and great value !! Thanks again Landry, Terry, Araceli, mireyna, and all Perry staff More

Car Broke Down 30 min off the lot, my brand new 2015 Chrysler 200, with only 4 miles- broke down! Service dept said it was a computer chip for the engine! It needed 30 min off the lot, my brand new 2015 Chrysler 200, with only 4 miles- broke down! Service dept said it was a computer chip for the engine! It needed to be replaced! Dealer tried to fix the car & make me keep the car! I had to contact the corporate office to handle my issue because Sales Manager didn't want to honor my request! Who wants to keep a brand new car that breaks down fresh off the lot! More

this is one of the worst dealer ships i have ever done bussiness with will never come back to it and will never recomend any one to buy from them bussiness with will never come back to it and will never recomend any one to buy from them More

I will never buy or recommend buying anything from this dealership again. I have had nothing but poor customer service at this dealership. I will strive to denounce it in every possible forum. I have been dealership again. I have had nothing but poor customer service at this dealership. I will strive to denounce it in every possible forum. I have been blown off by management and disrespected at the service department. After several visits to this extremely poorly run operation I have left extremely dissatisfied and my needs were not met. More

The truck that was ordered was not the one I received. I was never told the difference, but it was ok, Sham was the sales person, very nice, but not completely informative. I was told I could have this upg was never told the difference, but it was ok, Sham was the sales person, very nice, but not completely informative. I was told I could have this upgraded truck at the same price as first quoted. When I went to pick up the truck, Anthony took my old contract & rewrote a new one at a different price. I told him I wanted to pay cash. I gave him a down payment and told him I would have the balnce within a week, I had to sell some stock. That was ok but he proceeded to write up a contract and process it beore I could get back to him within less than a week, When I called him on it, I was told there was nothing he could do. I needed to speak with Edward. I was Thur. Mar 29, Edward's day off. I did speak with Edward on Fri. he was nice but told me I had the truck too long and there was nothing he could do, to speak with Jerry. I did speak with Jerry, he was nice and made arrangments for me to pay the palance stated on the contract sells. I call the payment department and recieved a recording for the payoff including interest. Nobody resolved the differnce of the price. There is no one there to iron out the differnce and further more they don't care. More

My wife and I have been shopping around for a new car. We were recommended by a good friend to buy a Chrisler minivan. First place that came to my mind was McCune. We got all excited and went over there. We were recommended by a good friend to buy a Chrisler minivan. First place that came to my mind was McCune. We got all excited and went over there. We were greeted by a really nice gentlemen named Jose. Jose mentioned that he had been working there for 11 years. We test drove some a couple of vans the first one was crappy, a used 2010 town and country. the second one was way better. Well long story short Jose couldn't close the deal so he gets the manager. Some Middle Eastern man, guy walks in with a SUPER agressive attitude, STINKS like his been smoking all day and starts talking about numbers right away. As if he was in a rush to get us out of there. Then Jose started showing me the new Town and Country and he comes out yelling at him because it wasn't in the price range that we had mentioned. this was so rude of him. He made me not want to buy the darn car there at all. Horrible managment.. what an ass. No one should ever speak to an employee like that. the manager almost cursed him out in front of me. Jose did not deserve that. Plus the offices stink like the old couch they have sitting there, that place is a mess, WTF! they have a popcorn machine in the lobby?! Really?! More