Perry Chrysler Dodge Jeep Ram
National City, CA
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568 Reviews of Perry Chrysler Dodge Jeep Ram
Service was excellent! ! I love my Jeep wave rewards!! How do I get it extended? ! I love my Jeep wave rewards!! How do I get it extended? More
very nice service. kept appointment time when i arrived. considerate answered all my questions and the ones that couldn’t be answered at the moment were taken care of a kept appointment time when i arrived. considerate answered all my questions and the ones that couldn’t be answered at the moment were taken care of at a later time More
The service was done quickly, within a few hours. the electrical issue I requested to be looked at was not checked because staff wasn't available. Rear camera wiring was loose, but camera still works the electrical issue I requested to be looked at was not checked because staff wasn't available. Rear camera wiring was loose, but camera still works. When I went to pick up my car, the staff couldn't find my keys. This was not initially an issue and many people were looking for them but it took 45 min before they were found, which made me extremely late getting back to work and cost me an hour of my time. I also had to retrieve my car myself while the mat/tags were left inside. I was offered a coffee during my next service, but I doubt that was a real promise and help in the cost it took me to wait for my car. Never had issues before so I still recommend them, in hopes this does not happen again and I look forward to how they will approach my next service visit. More
Room for improvement in the areas of in person customer service. Acknowledging customer as they arrive. Infiorming customers as to the status completion and getting with the customers once service is comp service. Acknowledging customer as they arrive. Infiorming customers as to the status completion and getting with the customers once service is complete and explaining what has completed and possible recommendations if any. More
John checked me in quickly and professionally. Advised me of the wait time and expense. The service team was quick and I was out in a short time. Thanks! Advised me of the wait time and expense. The service team was quick and I was out in a short time. Thanks! More
Awesome. Was in an out in two hours. No money down .sign and drive. And I got a nice 23 Challenger. Thank you guys. Was in an out in two hours. No money down .sign and drive. And I got a nice 23 Challenger. Thank you guys. More