Performance Nissan

WWWWW I was looking for a 2015 Murano, which was a brand new model that had only been available for 2 weeks and was in short supply. I was looking for a 2015 Murano, which was a brand new model that had only been available for 2 weeks and was in short supply. More

Good buying experience Good buying experience. Lots of inventory to look through. Not a high pressure sale like some other dealers. Made sure we were happy. Would buy from t Good buying experience. Lots of inventory to look through. Not a high pressure sale like some other dealers. Made sure we were happy. Would buy from them again. More

Very friendly From first introduction to final paperwork completed, everything was friendly and professional. The management and sales team worked together to make From first introduction to final paperwork completed, everything was friendly and professional. The management and sales team worked together to make the who process easy for the customer. More

BUY OUT I came in to buy out the lease on my 2012 Murano SL - Doug Wolfe the sales associate was great! He was friendly , professional and he was pressure fre I came in to buy out the lease on my 2012 Murano SL - Doug Wolfe the sales associate was great! He was friendly , professional and he was pressure free. I would definitely go back to him and this dealership for my next new car. And a BIG thanks to Victor in financing - he made me laugh during a normally stressful time. A GREAT EXPERIENCE!! More

Excellent Sales Service from Kelly (KP) Parrish The Jesse from the internet department contacted me after I submitted an inquery on AutoTrader. She took my credit application and followed up and ga The Jesse from the internet department contacted me after I submitted an inquery on AutoTrader. She took my credit application and followed up and gave me names of those who would be contacting me (managers). KP was a pleasure to work with. He helped make the experience more enjoyable, and I feel he was very honest with his presentation of the vehice. I have not chosen a sale employee name below, as I do not see his name. My star rating above is 100% stricly based on my internet associate and KP. Regarding the dealersip specifically, I was extremely unimpressed and slightly aggravated. After submitting my credit application to Jesse, as stated above she said a manager would call me. No one called me. I called Jesse back 2 times requesting status, and she apologized for no one having called me. I did get SEVERAL automated emails from various managers, but who cares. I knew that no one took the time to actually review my file. There was only one reason I actually drove to Pompano from Lake Worth and that's Jesse. She is a newer employee and was very attentive to me out of the gate. Upon arriving at the dealership, KP was really the only person who was friendly to us at all. I'm not sure any other associate even said hello as I was buying a $33,000 truck except for the very kind lady at the front desk. I do appreciate KP's professionalism. The purchasing process was downright painful. Why I need to be in a dealership for 5 hours is unacceptable, and frankly pointless. It's an ancient sales ploy that needs a hard look, as the rest of the industry is recognizing. As I came in looking at a specific vehicle listed on the internet at a specific price, the sales manager did not concede one penny on price. Ludicrous. KP sold me the vehicle as it was in perfect condition with 13,000 miles (2013). There was one point I believe was one of my 3 vehicle requirements, that I came away from the dealer thinking I got but acutally did not. My 3 vehicle requirements were leather, 3rd row, and bluetooth. Yes the truck has bluetooth, but it was not made clear that this was half-xxx bluetooth for phone only, not for music. That is extremely irritating and unsatisfactory. The vehicle did not have leather, but the dealer is installing because I paid them to... not as any sales concession. After making my decision to buy the truck (I looked at only 2 vehicles and test drove ONE) and signing the sales pricing contract, I was at the dealer 2 more hours. Why? Because the dealer was understaffed. Really? There's 20 grumpy guys walking around and no one knows how to peck and application into a computer? Granted, I'm an engineer so things seem straight forward to me, but this was a flat out waste of my time. Hour 4 went by and I asked for coffee and a bottle of water. I will say that the 10 minutes I spent with Derek Nagel was extremely professional and well done. I was thrilled when my interest rate and warranty was finally revealed after 5 hours. The manager of this firm needs to take a hard look at this business. I certainly expect my experiences with this specific dealer improve, as my warranty covers service at $0 deductible. I will report back with my findings. More

Kelly made my day Kelly worked with me to get the best deal possible. I threw a couple curve xxxxx at him and he worked with all of them and got me exactly the pricing Kelly worked with me to get the best deal possible. I threw a couple curve xxxxx at him and he worked with all of them and got me exactly the pricing I wanted. Kelly is also a great guy to talk to; Highly recommend you see him at performance Nissan. . More

Service Review Kelly Parrish was assisting us on New Years eve getting trade-in lease for new 2014 Nissan Pathfinder SL. Even though it took a bit longer to get the Kelly Parrish was assisting us on New Years eve getting trade-in lease for new 2014 Nissan Pathfinder SL. Even though it took a bit longer to get the deal with all the paperwork done, overall service was found as excellent. Sincerely, -Alex Alex Gofman Director of Operations EXPERT TRANSLATION BUREAU, LLC WWW.EXPERT-TRANSLATION.COM More

Oh my God Mrs Dermionne Dieuvelle was so wonderful with her customer service skills,she convinced me to buy my beautiful 2013 Nissan Rogue. That was a great tim Mrs Dermionne Dieuvelle was so wonderful with her customer service skills,she convinced me to buy my beautiful 2013 Nissan Rogue. That was a great time for me with all the staff management they are very friendly. And I love my car it's a good place for people to buy car. Guys see you soon for my next car. More

Easy Breezy From my online inquiry, to the test drive, to the signing on the dotted line, the whole process was super easy and comfortable. Thank you! Great tea From my online inquiry, to the test drive, to the signing on the dotted line, the whole process was super easy and comfortable. Thank you! Great team. More

Professional service from Kelly Cowart, polite and wery help Kelly Cowart was very professional, polite and answered all questions. He was the reason for me to come back to Nissan because of his excellent servic Kelly Cowart was very professional, polite and answered all questions. He was the reason for me to come back to Nissan because of his excellent service. Thank you again. Susanna Schmocker More