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Performance Buick GMC - Service Center
Cedar Knolls, NJ
600 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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600 Reviews of Performance Buick GMC - Service Center
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May 19, 2024
Would not work with my warranty, car is only 4 years old and my warranty went over by 6000 miles. I attempted to have it reviewed at Totowa gmc well before my warranty was up and was dismissed to that’s pro and my warranty went over by 6000 miles. I attempted to have it reviewed at Totowa gmc well before my warranty was up and was dismissed to that’s probably because how females drive or compared me to his wife’s driving, but didn’t think it would screw new over in the long run and missing my warranty window. cedar knolls GMC Barely provided any cost assistance, very disappointed. Was always considering trading my car in but I will no longer buy from GMC if this is the thanks I get. First went to mechanic and then decided to try gmc and see if they would work with my warranty, only to be out $250 for no help at all and still issues with my gmc terrain. Thanks a lot! Do not recommend GMC More
by alessi.marie
Verified Customer
May 17, 2024
Dwight was very helpful and knowledgeable. He walked me step by step on what was going on with my car. Put me in a loaner so I didn’t have to stay there while they worked on my car. He walked me step by step on what was going on with my car. Put me in a loaner so I didn’t have to stay there while they worked on my car. More
by alaguerra2
Employees Worked With
May 10, 2024
Dwight has always treated me like a valued customer, it doesn’t matter if it’s over the phone or in person. I will definitely recommend him to others. doesn’t matter if it’s over the phone or in person. I will definitely recommend him to others. More
by DWAINLAZARUS
May 10, 2024
People and area were very accommodating. The area was very clean. Bathroom was clean and efficient The area was very clean. Bathroom was clean and efficient More
by badregan155
Employees Worked With
May 06, 2024
I brought my GMC Yukon to Performance Buick GMC for service. The Service Department is efficient and very well run. Service Advisor Anderson Sanchez did an excellent job throughout the entire process service. The Service Department is efficient and very well run. Service Advisor Anderson Sanchez did an excellent job throughout the entire process. More
by EKORLESKI
Employees Worked With
Anderson Sanchez
May 03, 2024
Fast, reliable and friendly customer service. Highly recommended to anyone looking for a headache free experience! Highly recommended to anyone looking for a headache free experience! More
by makylaci
Employees Worked With
April 30, 2024
Had a pleasant conversation- not a particularly long wait . I was there for an oil change and asked for a brake fluid check - took a little longer but was they wee very accommodating . I was there for an oil change and asked for a brake fluid check - took a little longer but was they wee very accommodating More
by dhinds101
April 28, 2024
Jacob is super nice and friendly! He also explained what my car needed while also helping me stay within budget. It made my whole experience great! Thank you! He also explained what my car needed while also helping me stay within budget. It made my whole experience great! Thank you! More
by LUIS.O.QUINONES
Employees Worked With
April 28, 2024
Both sales manager and maintenance manager are awesome and reasonable. After having a little trouble with a software update on my new sierra. They made everything right quickly, washed it, and even offere and reasonable. After having a little trouble with a software update on my new sierra. They made everything right quickly, washed it, and even offered to bring it back to my house. Will definitely use this dealer as my service center. More
by tsimoes
April 26, 2024
Jacob was extremely professional and organized in getting my service done timely and providing shuttles to and from my job. Great work. my service done timely and providing shuttles to and from my job. Great work. More
by sgroip1
Employees Worked With
