Performance Buick GMC - Service Center
Cedar Knolls, NJ
683 Reviews of Performance Buick GMC - Service Center
Easy to schedule an appointment. Service was done on time. Work was explained at pickup. Car was ready and clean. Service was done on time. Work was explained at pickup. Car was ready and clean. More
Great experience! ! Very professional and helpful and would not think of going to another dealer for help!! ! Very professional and helpful and would not think of going to another dealer for help!! More
The service was very good, friendly and efficient. I would certainly recommend to others and return in the future. I would certainly recommend to others and return in the future. More
Friendly, helpful service department. They have the best deal for oil changes. Quick service comfortable waiting area. No pressure service. They have the best deal for oil changes. Quick service comfortable waiting area. No pressure service. More
Mike, Steve and Norm at Performance is always great to work with. Would highly recommend them work with. Would highly recommend them More
My service writer was helpful. .. knowledgeable & insightful; a welcome and "not too plentiful" professional. The communication was excellent. The final summary, the bill was plea .. knowledgeable & insightful; a welcome and "not too plentiful" professional. The communication was excellent. The final summary, the bill was pleasing. More
I had a couple of issues with this service which is not typical for this service center. There were numerous communication breakdowns surrounding this service appointment. It started with when I tried to s typical for this service center. There were numerous communication breakdowns surrounding this service appointment. It started with when I tried to schedule this appointment, I had to call back twice after I was told I would receive a call back from an advisor and had not. I also was not notified that my truck was ready for pickup. I only discovered it was ready when I got an email requesting I review the service and I called inquiring about the status of my truck only to find out it had been ready for over a day. I have never experienced any issues with this service department in the past so it seems to just be an unfortunate series of events that lead to this lack of communication. More