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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
685 Reviews

685 Reviews of Performance Buick GMC - Service Center

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October 22, 2024

Steve went beyond expectations with his assistance, frequent updates, and effort in coordinating the work that needed to be done and the insurance company. Thank you. More

by colettehippo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 22, 2024 -

Performance Buick GMC responded

It is our pleasure to hear about your positive experience with Steve. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

October 21, 2024

everything went as good as it could, the only thing the service dept did not do was to rerset my dash information display in what they did complete More

by lou22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Performance Buick GMC responded

Thank you, Lou, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 20, 2024

Anderson does a great job at the counter. He is a pleasure to work with. More

by m.hyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson
Oct 20, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Anderson. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

October 11, 2024

The sales team was nice and positive experience, but overpromised on a few items and didn’t deliver. More

by jennifer_siegler
Recommend Dealer
Yes
Employees Worked With
Gerson
Oct 11, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. Please let us know if there is anything that we can help you with. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

October 04, 2024

Overall a good experience. Was not happy about the pricing to program and replace a new key however. More

by Flag419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We are grateful for your business and appreciate your feedback on the pricing to program and replace a new key. All reviews help us to make changes where necessary. Thanks again!

September 29, 2024

They were responsive and very professional. The staff really cared about my concerns. I would certainly use them in the future! More

by CNEUKRUG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson
Sep 29, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

September 27, 2024

This dealership is a very friendly and knowledgeable place, they care about you and your car More

by Pastorbear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 24, 2024

Great place for service, place was very clean, and people were very pleasant. Would highly recommend. More

by ebachorik94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 19, 2024

Everyone was courteous, polite and attentive to the issues. The problems were addressed but the problem with the radio still exists after multiple attempts multiple attempts to correct them. More

by jrameyredd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Performance Buick GMC responded

Thank you for taking the time to write us a good review. We are happy to hear that you had a positive experience with our team, however, we are sorry to hear that the issue with your radio still persists, after multiple attempts to try to fix it.

September 19, 2024

I had an excellent experience, especially with Dwight. I would highly recommend your dealership to anyone. More

by IMRT170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Performance Buick GMC responded

Thank you so much for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Dwight. We appreciate your business and wish you many safe miles in your new vehicle!

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