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Peoria Ford
Peoria, AZ
1,019 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,019 reviews
August 29, 2024
Once the sale was completed I couldn’t get anyone to answer questions, provide proof of certified used car, certified warranty and manufacturer warranty remaining. Also charged for LoJack, Zaktek, and answer questions, provide proof of certified used car, certified warranty and manufacturer warranty remaining. Also charged for LoJack, Zaktek, and unknown service contract. Still no one will provide explanation. I think I’ve spoken with a minimum of 6 managers. More
by ggoldb
Verified Customer
August 29, 2024
Great service and good customer service and good people too and my sales man Michael has been very helpful and nice too and my sales man Michael has been very helpful and nice More
by stevenmjoyce594
August 28, 2024
Very nice people to deal and work with. My salesman Jeff was better than expected. My salesman Jeff was better than expected. More
by ABBYGUZMAN9139
Employees Worked With
August 28, 2024
We have purchased and taken our vehicles to this dealership since moving to this area in 2000. They have an excellent service area and everyone is polite and knowledgeable and respectful even of us dealership since moving to this area in 2000. They have an excellent service area and everyone is polite and knowledgeable and respectful even of us old folks and very helpful. People change over the years but new men coming in are always the same caliber and equally well trained. And I am so pleased to even get Ford Pass points each visit for discounts off future services. Kudos to Jonathan Hanson who worked closely with me when I needed a new battery and my F150 truck had been delivered by a flatbed overnight and the AAA driver had made an error while putting my Paperwork in the dropbox. More
by Patty
Employees Worked With
Jonathan Hanson
August 28, 2024
The people here are friendly and helpful. I called ahead with the vehicle I was wanting, they were very accommodating. Mason was great. I called ahead with the vehicle I was wanting, they were very accommodating. Mason was great. More
by nathan57
August 28, 2024
Service department took my car Monday and said it wouldn’t be looked at until at least Friday. It’s my only car and was a major inconvenience getting back and forth to work. I could have brought it wouldn’t be looked at until at least Friday. It’s my only car and was a major inconvenience getting back and forth to work. I could have brought it back when they were ready for it. Service person Spenser was very rude. Would not recommend this dealership even though it is 5 minutes from my house. Very poor customer service. More
by teeham1958
Employees Worked With
Spencer
