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Penske Toyota

Downey, CA

4.8
1,524 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,524 Reviews of Penske Toyota

April 05, 2023

I love the attention and efficiency I get on every visit. All my visits are excellent. My attendee is always looking out for my best interest and options. More

by Glissy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez, Sean Weaver, Jennifer Norsworthy
Apr 06, 2023 -

Penske Toyota responded

We really appreciate your great rating and review. Our team is pleased to learn that they were able to assist you efficiently. It's our hope that you continue to choose Penske Toyota for all of your automotive needs. Take care.

April 03, 2023

Linh is the most honest and professional salesperson. We bought nine cars from him and we will continue to go to him as long as he is working there More

by Cakat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Apr 03, 2023 -

Penske Toyota responded

We are excited to read that our Sales Team was honest and professional ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Penske Toyota.

April 02, 2023

Fast check in service from knowledgeable customer service representative. I’ve taken all my vehicles for service over the past 15 years at Penske Toyota. More

by Villalobosmiguel
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez , Sean Weaver, Jennifer Norsworthy
Apr 03, 2023 -

Penske Toyota responded

Hello, we are excited to learn that you were met with efficient service during your visit at Penske Toyota. We cannot thank you enough for your loyalty and kind review, and we are honored to be your choice. Please don't hesitate to reach out if there is anything else we can do for you. Have a great rest of your day!

April 01, 2023

Mr. Daniel was very kind and professional! Team members were also very friendly and supportive. Thank you! More

by Fujii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 01, 2023 -

Penske Toyota responded

Thanks for taking the time to praise our kind, professional, and supportive team. It is always our pleasure to offer nothing but the best to our valued customers here at Penske Toyota. Have a great day!

March 30, 2023

Kind and polite sales reps, Anthony and Jesus. saved me not wasting time to decide to buy. More

by akira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Solis, Sean Weaver
Mar 31, 2023 -

Penske Toyota responded

Hi Akira, we are excited to learn that you had a pleasant experience with our Sales Team at Penske Toyota. We truly appreciate your kind review and welcome you back anytime. Have a great day.

March 30, 2023

Very reliable! Good work ethic. Got my car serviced with a short wait time. Knew everything that was going on with my car More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Caballero
Mar 31, 2023 -

Penske Toyota responded

Hello Alice, we are glad you enjoyed a great experience working with our Service Team at Penske Toyota. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

March 30, 2023

Service department always helpful with all my car maintenance, especially Ivan takes the time and explains services provided and what services my car will need in the future. More

by Erika90242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
Mar 31, 2023 -

Penske Toyota responded

Hello, we are so pleased to read about your positive experience here at Penske Toyota. Thank you for your kind words and review, and please do not hesitate to reach out for any further needs you may have in the future.

March 30, 2023

I wouldn’t say the best customer service. I guess it depends on the person helping, since I’ve been there numerous times and had male reps help me with awesome customer service experience. More

by Firestoneregistration
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 31, 2023 -

Penske Toyota responded

Hello, Thank you for sharing your review with us at Penske Toyota. I would like the opportunity to learn more about your interactions with our Service Team. Can you please send your preferred contact method to me? Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

Apr 01, 2023 -

Firestoneregistration responded

Text me at 323-274-9519

March 25, 2023

Great experience, fast and reliable, convenient and helpful in all the service constantly keeping me updated More

by Gilberto Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montalvo , Sean Weaver, Jennifer Norsworthy
Mar 26, 2023 -

Penske Toyota responded

Thank you for your kind words and for trusting us with your vehicle, Gilberto. At Penske Toyota our Service Team strives to always ensure our customers are informed on the status of their service visit. We appreciate your business, let us know if we can be of assistance in the future.

March 22, 2023

I am very happy with the service of Penske toyota in Downey. I recommend it. More

by Susana
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Mar 23, 2023 -

Penske Toyota responded

Hi Susana. We appreciate you taking the time to leave Penske Toyota a positive rating. Our friendly team is here to assist with any future automotive needs.

Apr 17, 2023 -

Susana responded

Thank you very much

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