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Penske Toyota

Downey, CA

4.8
1,521 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,521 Reviews of Penske Toyota

July 21, 2023

Great experience every time. Would recommend this place to anyone for service and sales. Staff is friendly. Thank you Jesus. More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Jul 21, 2023 -

Penske Toyota responded

Thank you for your kind words, and recommendation. We're happy we could help with a friendly and great experience from our staff. We want all of our customers to have a highly-rated experience when visiting Penske Toyota.

July 21, 2023

Great place to go for any services or sales. Even for parts this place has everything ! More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Jul 22, 2023 -

Penske Toyota responded

Thanks for the five-star review. We are happy to learn our Service and Sales Department is always able to meet all your needs. We hope you continue to choose Penske Toyota for all your automotive needs. Take care!

July 20, 2023

I’m totally satisfied with your service 👍 The waiting time was very reasonable, I would definitely come back next time. More

by elzapote1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jul 20, 2023 -

Penske Toyota responded

Thank you for the 5-star rating. It is so great to know our Service Team was able to completely satisfy your expectations. Timely service is always valued here at Penske Toyota. We're glad you came in, and we appreciate your business.

Jul 21, 2023 -

elzapote1966 responded

Thank you!

July 19, 2023

Lo recomiedo 100% Ruben Basaldua me ayudo como siempre con recomendaciones en mi carro el servicio perfecto More

by gordovazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben basaldua
Report | Print
Jul 20, 2023 -

Penske Toyota responded

Thank you for the positive review and for recommending our services. It makes us proud to know that our Service Team did a perfect job assisting you with your needs. Your business is valued and we hope you continue to always choose Penske Toyota.

July 19, 2023

I had great service! Steven and Jose did an amazing job from the minute I got there until I left. They walked me through the process and answered all my questions. I was More

by Carmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Jose
Report | Print
Jul 20, 2023 -

Penske Toyota responded

Thank you for making us a part of your day. It is so great to know our team provided you with an amazing experience. Your positive rating is much appreciated. Stop by and see us at Penske Toyota if you need anything else down the road.

July 19, 2023

Very professional people always giving you advice and updates on your vehicle…I have taken my car for many years and never had any problems always giving you the best service and deals…. More

by bigdaddy22406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jul 19, 2023 -

Penske Toyota responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Penske Toyota was very professional and was able to provide provided updates on the repairs needed. We thank you for your business.

July 18, 2023

Good deal for for maintenance packages and have a great appointment system with lots of experience service advisor More

by Gonzalo Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 18, 2023 -

Penske Toyota responded

We are grateful for you taking the time to leave this positive review, Gonzalo. We're thrilled to learn that you are impressed with our maintenance packages and appointment system. You can always count on our experienced Service Department to take care of your automotive needs at Penske Toyota. Take care.

July 17, 2023

The staff there works with you from beginning to end. They are very friendly and communicative throughout the entire process. I would highly recommend having your vehicle serviced here. More

by g.dad88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia
Report | Print
Jul 18, 2023 -

Penske Toyota responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It makes us proud to know that our friendly Service Team was communicative throughout the entire process. Please don't hesitate to reach out to us at Penske Toyota.

July 17, 2023

The service advisor that helped me out was Thomas Arthur was absolutely the best. He’s so thorough and helps you out with everything. Have suggestions on what I should look start thinking about doing on More

by Alexandra Zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jul 18, 2023 -

Penske Toyota responded

We are grateful for you taking the time to leave this positive review, Alexandra. It is pleasing to know that our Service Team was thorough and offered suggestions on upcoming needed services for your vehicle. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Toyota for all of your automotive needs.

July 15, 2023

I was glad they were very informative & helpful with my truck services since I had my truck! More

by J69stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 16, 2023 -

Penske Toyota responded

Thanks for the five-star review. We are happy to learn our Service Department was very informative and helpful. If you have any more automotive needs stop by Penske Toyota. Take care!

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