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Penske Toyota

Downey, CA

4.8
1,516 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,516 Reviews of Penske Toyota

February 14, 2024

The service department is always very helpful and courteous. The communication regarding my vehicle was perfect, and my wait time was as expected. I always receive superior service at Penske Toyota. More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez; Sheila Vazquez
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Apr 13, 2024 -

Penske Toyota responded

We appreciate the kind words about our service department at Penske Toyota. We take pride in clear communication and timely services. Your continued trust in our team is valued.

February 14, 2024

I love coming to this dealer, Ruben has helped me a couple of times and does a great job on communicating everything before and after work is done, I will definitely be coming back and recommend anyone More

by Danielaromo1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your kind feedback about Penske Toyota. We're committed to ensuring the best communication, just as our team demonstrated to you. Thank you for your continued trust in us and recommending others.

February 10, 2024

I am a long time loyal customer with over 30 years of commitment. Ivan Huerta and Jose Barrera and the rest of the leadership have always taken care of me and my family. More

by MEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan huerta
Report | Print
Apr 13, 2024 -

Penske Toyota responded

It's humbling to hear our team at Penske Toyota has served your family well for such a time. Continual commitment is deeply valued, so thank you for those years of loyalty.

February 10, 2024

The representative that help me get my car serviced at great customer service and real nice. More

by Jabez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Apr 13, 2024 -

Penske Toyota responded

We're glad you found our service satisfying at Penske Toyota. We pride ourselves on having a helpful and courteous team. Thanks for your kind words!

February 10, 2024

The service was great & professional . Very helpful & prompt.Will be bringing my Supra for further services in the future🤙🏼 More

by villajr.vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate the positive feedback at Penske Toyota. We are glad to know our team was prompt and helpful during your service visit with your Supra. Thank you for sharing this great experience.

February 08, 2024

Everything was fine and got my car back when they said I would. Thank you More

by Patrict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your positive feedback. Penske Toyota strives for timing and quality with each visit.

February 08, 2024

Me atendieron muy rápido, muy buen servicio! Me explicaron y ofrecieron otros servicios que tenía a disposición, gracias!! More

by Paulina vr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Report | Print
Apr 13, 2024 -

Penske Toyota responded

Es maravilloso saber que encontró nuestra rapidez y explicación de servicios satisfactorias en Penske Toyota. Gracias por su revisión positiva.

February 07, 2024

I’m glad to have my car serviced at Penske Toyota because I know they’ll do a great job. My usual Service Agent Author Thomas is knowledgeable, Friendly and Approachable. He’s probably the main reason I ha More

by Beatle15.ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Author Thomas
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We're thrilled to hear you find value in our car servicing department, as well as the welcoming nature and expertise of our team at Penske Toyota. Thank you for your continued trust in us. We appreciate your legit feedback.

February 07, 2024

Nancy made my visit very pleasant. She answered all my question in regards to car service and buying new tires . She was honest and just overall helpful . Thank you Nancy More

by stephanyguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
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Apr 13, 2024 -

Penske Toyota responded

We're glad to hear that our team was able to assist you with your car servicing and new tire purchase, ensuring a pleasant visit at Penske Toyota. Thanks for the positive feedback.

February 05, 2024

Esteban provided me excellent service, had a great attitude and made me feel like I was in good hands. I enjoyed my experience, definitely coming back. More

by u.benavides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Report | Print
Apr 13, 2024 -

Penske Toyota responded

It's great to hear you had a positive experience at Penske Toyota. Our team's goal is always to provide excellent service and instill confidence in our customers. We appreciate your feedback, and look forward to serving you again in the future.

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