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Penske Toyota

Downey, CA

4.8
1,516 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,516 Reviews of Penske Toyota

February 27, 2024

I usually get good service, however this last visit the 3rd party company didn’t show up to fix my truck seat and I waisted 3 hours of my time. More

by chiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Apr 13, 2024 -

Penske Toyota responded

We value your feedback at Penske Toyota. We acknowledge the inconvenience faced due to the 3rd party company's absence and will ensure better coordination for your truck's seat repair in future circumstances. Your time is priceless, we appreciate your patience.

February 25, 2024

Nice and clean Dealership! Shows they care about their business! Convenient booking appointments online! Thank you! More

by rainierricafort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiela
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Apr 13, 2024 -

Penske Toyota responded

We greatly appreciate your positive comments about Penske Toyota's clean dealership and convenient online booking. Your satisfaction remains our top priority.

February 21, 2024

Mr Alex was terrific. Thank you for your honesty and the loaner. God bless you all. More

by Aida Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 13, 2024 -

Penske Toyota responded

We appreciate the kind words about our team at Penske Toyota. Always pleased to provide genuine assistance and loaners. We value your feedback, thank you.

February 21, 2024

Penske Toyota of Downey is very Nice, Clean and also has a very Comfortable Waiting Room if you decide on waiting for your service to be completed. There are convenient Computer /Wireless hookup stations as More

by gwenmb75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Swanenburg, Sheila Vasquez, Richard Tee
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Apr 13, 2024 -

Penske Toyota responded

Penske Toyota appreciates your consideration of our clean facilities and comfortable waiting room. It seems our computer/station wireless hookups and snack area hit the right spot. Appreciate your high rating, do take care.

February 21, 2024

Great service, everyone is amazing every time I go in for service. Great job guys! More

by Yeseniarios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your kind words about Penske Toyota's service. Our team is always here, providing the best possible experience. Thank you for sharing your review.

February 20, 2024

Excellent service and very clean. Dealer Very friendly people. Great customer really like this please More

by Zelayaguanaco@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia rios
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Apr 13, 2024 -

Penske Toyota responded

We’re pleased to hear about your positive experience at Penske Toyota. Thank you for showing appreciation for our service. We aim to continue this tradition of friendliness and cleanliness.

February 20, 2024

I have been servicing my Toyota’s here since 2003, Thomas Arthur has been helping our whole family we trust him with our vehicles and we love the Toyota experience . More

by tr24houragent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Apr 13, 2024 -

Penske Toyota responded

It's indeed affirming to learn that our team at Penske Toyota, has been able to secure your trust over the years with continued service. Your loyalty compliments our efforts significantly. We aim for consistent customer satisfaction in all we accomplish at Penske Toyota.

February 19, 2024

Impressed with Carlos Morales knowledge. Advice was sound and logical. I feel confident of the service performed. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your praise. The expertise that our team, including Carlos Morales, brings to Penske Toyota service is paramount. Your ongoing confidence means a great deal to us.

February 16, 2024

Friendly, professional, pleasure to do business with. Would recommend to anyone. They have good coffee More

by Fsbear25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arther
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Apr 13, 2024 -

Penske Toyota responded

We appreciate your positive feedback about Penske Toyota's professionalism, and our coffee additions. Thank you for recommending us to others.

February 16, 2024

I am extremely happy with the service & attention received during my visit to have my car serviced from start to finish. Esteban was very professional and work performed was as promised and in a time More

by frankg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Apr 13, 2024 -

Penske Toyota responded

It's gratifying to hear that Esteban and the rest of our team at Penske Toyota provided you with exceptional service during your car service visit. We appreciate your recommendations - it means a lot to us. Let us know if there's anything more we can do for you in the future.

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