Penske Lincoln

This was the easiest and fastest new car purchase we've ever made. Our salesman Barry was great as was Cathy who finalized the financial portion of the transaction. Clean, friendly showroom and staff. No b ever made. Our salesman Barry was great as was Cathy who finalized the financial portion of the transaction. Clean, friendly showroom and staff. No big upsale pressure to purchase add-ons. Definitely recommend More

Dealership and Lincoln are not very accommodating. We have a 2019 Lincoln Navigator Black Edition. Be bought from Witt Ford, which the dealership sold to Penske Lincoln. We worked with Mellisa Buchta. We have a 2019 Lincoln Navigator Black Edition. Be bought from Witt Ford, which the dealership sold to Penske Lincoln. We worked with Mellisa Buchta. We brought the car in for service because the rear-window exploded driving down our street at 7:30 am, doing 25-30 mph down our paved street. We explained to the dealership that we thought it would be covered under warranty because we could not find any reason to explode. The car was in for service a few months back because of the rear defogger wire coming loose. Again, they told us not under warranty, and they charged us 300-600 to repair with Solder. After doing a little online research, it seems just on the first page of Google; you can find other people with the same story of windows just exploding. I spoke to a few car window experts who confirmed that the wire should not have been repaired with solder because it will change the volts going to the wires, which could cause a fire or heat up and make the window explode. We also called Lincoln, and they said there was nothing they could do. The car is very lovely looking and had about 6-7 other warranty issues that had to be repaired on the first visit. When we bought the car, we were told that we could get a loaner car with the Black Edition. What they don’t tell you is that it might be a small car that will not fit a family of 6. And you will have a lot of red tape on when they will let you have a loaner. You will have to do a lot of fighting to get anywhere with them. The point of this review is the dealership, and the Lincoln back edition service is not worth the money, and we will not be buying another Lincoln or recommend this dealership ever again. Update we took the broken window to a window repair service with factory windows, and the defogger broke off again. I'm sure it won't be under warranty :( More

Dealership personnel are friendly and very knowledgeable. Have followed the dealership after the buyout of Witt. This is my second Lincoln since 2000. Love that they moved closer to my home Have followed the dealership after the buyout of Witt. This is my second Lincoln since 2000. Love that they moved closer to my home More

Received friendly service with everyone I spoke with in setting up appointment and scheduling pick-up. Quick turnaround in servicing my vehicle and having it delivered to my home. Great customer service th setting up appointment and scheduling pick-up. Quick turnaround in servicing my vehicle and having it delivered to my home. Great customer service throughout, from start to finish! More

Eric and Barry were terrific! Great service! The Aviator is an amazing automobile. Would highly recommend this car and dealership to my friends and relatives. is an amazing automobile. Would highly recommend this car and dealership to my friends and relatives. More

Melissa was incredible! Her follow up with updates and costs to fix my car was perfect! The car looks amazing and I am happy and pleased with results. costs to fix my car was perfect! The car looks amazing and I am happy and pleased with results. More

I called Dealership, gave sales Person, a list of options i wanted, on a Ruby Red Corsair or MKZ. None in stock. Second color choice was white. So they brought to me. i wanted, on a Ruby Red Corsair or MKZ. None in stock. Second color choice was white. So they brought to me. More

My service person Eric was very efficient and took good care of me and my MKC. I always have such good service when I bring my car in. care of me and my MKC. I always have such good service when I bring my car in. More

We had a very difficult and unique failure on our 2020 Corsair. The service was thorough in their investigation and analysis. The problem was resolved to our complete satisfaction. Melissa, our service Corsair. The service was thorough in their investigation and analysis. The problem was resolved to our complete satisfaction. Melissa, our service advisor, was wonderful and kept us updated on what was happening. More