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Penske Lincoln

La Mesa, CA

4.7
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

March 01, 2021

Erick Brewer was very helpful and courteous and very respectful and helpful to me and my wife. He has been in communications with us . I appreciate his manners and professional conduct. More

by pattijam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Brewer,Cathy Koch and Carlos Del Valle
Mar 02, 2021 -

Penske Lincoln responded

Thank you for the kind review! Erick was happy to assist you with everything. We hope to see you again here at Penske Lincoln.

February 28, 2021

Your service agent Erick Guzman was very helpful, courteous and very patient with me and I really appreciated that. I was also given a loaner. More

by shar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Guzman
Mar 02, 2021 -

Penske Lincoln responded

Shar, thanks for sharing your wonderful experience with Erick in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Penske Lincoln.

February 27, 2021

Everything went well but I was there for 4 hours. I think it could have taken 2 hours since I had an appointment. And when I arrived for my appointment I was told to go get Starbucks because nobody was avail More

by Johnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 27, 2021 -

Penske Lincoln responded

Thank you for visiting Penske Lincoln. We will be sure to thank Eric and the rest of the team for providing you with excellent service. We look forward to working with you again.

February 27, 2021

Our salesman was wonderful. The dealership was impeccable. Highly recommend. It was the least stressed purchase of a car in my life, and I have owned quite a few. More

by leold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Gonzalez
Feb 28, 2021 -

Penske Lincoln responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

February 16, 2021

Leila was very friendly, helpful, made sure everything that needed to be done was done, went out of her way to help me in anyway she could. More

by Eastwood 2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leila Kathy
Feb 17, 2021 -

Penske Lincoln responded

Eastwood, thank you for taking the time to write a positive review! We are happy to hear that Leila was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call at Penske Lincoln!

February 14, 2021

Trim, moldings,badges on exterior held with 3m doubleback industry standard tape are using less tape at factory,problems need more tape added at dealership. More

by Root
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toledo
Feb 17, 2021 -

Penske Lincoln responded

Root, I appreciate your feedback regarding your impressions of the tape used. Given the opportunity, I would like to speak with you about your experience. Please email me at rcerulli@socalpenske.com. Thank you, Ralph Cerulli General Manager Penske Lincoln (619) 433-6001 rcerulli@socalpenske.com

January 29, 2021

Problem and work was located and repaired in record time. Auto was picked up, repaired, and returned in just over 24 hours. The drivers were punctual and extremely courteous. More

by sprite10d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Beaudion, indistinct on phone, but very good.
Jan 30, 2021 -

Penske Lincoln responded

Thank you for trusting us with your vehicle! We hope to see you at Penske Lincoln again soon!

January 29, 2021

Erick Guzman did a great job with Check in, communications, follow up, and, after service work even washed and vacuumed the car. Penske Lincoln is a very nice & clean dealership and set up t More

by Rich H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Guzman
Jan 30, 2021 -

Penske Lincoln responded

Thank you for the great review, Rich! We are happy to see that Erick's consummate service made such a memorable impression on you. Your recommendation is truly appreciated; we hope you'll consider Penske Lincoln again in the future.

January 27, 2021

Estoy muy satisfecha del servicio recibido, el Sr. Erick Guzmán es muy amable en su trato, y muy profesional en su servicio, lo recomendaría ampliamente. Gracias More

by adanzazueta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Guzmán
Jan 27, 2021 -

Penske Lincoln responded

Thank you for the wonderful review! We will be sure to let Erick know how pleased you are with his professional and personable service. Your recommendation is appreciated; Penske Lincoln looks forward to working with you again.

January 26, 2021

Great customer service! Staff is very friendly and professional. They go above and beyond to ensure service is provided efficiently throughout the process. I will continue to service my car in this lo More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellisa
Jan 27, 2021 -

Penske Lincoln responded

Jorge, thanks for taking the time to share your great experience with Mellisa! It was a pleasure to work with you, and we look forward to your next visit.

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