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Penske Lincoln

La Mesa, CA

4.7
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

December 12, 2020

I believe that Penske Lincoln has a great system for servicing its customers and that the system is so rock solid that they don't have to change anything! More

by JLG III
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 13, 2020 -

Penske Lincoln responded

Thank you for visiting Penske Lincoln. We are happy to know that you enjoyed our services. We can't wait to work with you again.

December 12, 2020

The best customer service, Mike took care of my vehicle and knew the urgency to have a family vehicle while waiting for the repair, similar vehicle was provided to me. More

by cefafco82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE TOLEDO
Dec 13, 2020 -

Penske Lincoln responded

Thank you for the amazing review. We will be sure to thank Mike for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit to Penske Lincoln.

Dec 13, 2020 -

cefafco82 responded

Let me know when the 2021 F-150 are available. My next purchase will be with the Penke family Thank you,

December 10, 2020

It was a very good experience. I was treated in a professional manner. Helen was very supportive during the process. I would come back if looking for another car. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Raffalovich
Dec 11, 2020 -

Penske Lincoln responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of our team, especially Helen! We look forward to any future visits!

December 07, 2020

Really good service, the people are helpful and professional, although the haven’t called me about a part I need to get my passenger seat repaired. More

by wavrakathleen63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Gustavo
Dec 09, 2020 -

Penske Lincoln responded

Hi, Thank you for your feedback. Although we are happy to know that you were provided with good service, I am concerned to learn that you are disappointed with any lack of communication in regards to a part. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at rcerulli@socalpenske.com. Best, Ralph Cerulli General Manager Penske Lincoln

December 07, 2020

The sales mgr and salesman were on top of their game. Straight forward and easy to work with. Will be back to buy more cars in future . More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry alves
Dec 08, 2020 -

Penske Lincoln responded

Doug, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Barry. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

December 06, 2020

Went into purchase a new car from my son who had met Helen a sales rep at Penske Lincoln an Lemay so she was very thorough and phenomenal service helped my son and I went in the following day to purchas More

by robertshamoun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen
Dec 06, 2020 -

Penske Lincoln responded

Thank you for taking the time to share your experience with us! We are so glad that you and your son had a wonderful buying experience with us. Please don't hesitate to reach out to us if we can be of any further assistance.

December 03, 2020

Fantastic folks at Penske. Their professionalism and genuine care for the customer was exceptional. Ernie knowledge and experience Earned him high marks from both me and my wife. KUDOS to the Dealershi More

by reicito1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Martinez
Dec 04, 2020 -

Penske Lincoln responded

Thanks for the positive review, and for letting people know about your recent visit with Ernie! Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

November 27, 2020

Great service and the valet makes it so easy to program. Definitely recommended for everyone! Lincoln has the Best service that we have had for all of our cars. They make us feel so VIP and th More

by krovira2801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish
Nov 28, 2020 -

Penske Lincoln responded

Thank you for taking the time to share your great service experience with Trish! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 21, 2020

Penske Lincoln treats me wonderfully. Everyone is polite and doing their best to see that I am perfectly satisfied. This dealership truly defines guaranteed excellent service. More

by gloriaguerrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
Nov 22, 2020 -

Penske Lincoln responded

Thanks for the great feedback! We're so glad to hear you had a great experience and we know the future will yield equally great results.

November 15, 2020

They treat you like family the salesperson was knowable about the product the price was great. This is my second Lincoln purchase from this salesman More

by albra1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
Nov 16, 2020 -

Penske Lincoln responded

We always love to hear from repeat customers on their experiences. Thank you, for your loyal business!

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