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Penske Buick GMC Of Cerritos - Service Center
Cerritos, CA
460 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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460 Reviews of Penske Buick GMC Of Cerritos - Service Center
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March 10, 2024
Called in the morning for my 2016 Sierra work truck leaking motor oil ,got the truck in for service and returned back to me the same day. Outstanding! leaking motor oil ,got the truck in for service and returned back to me the same day. Outstanding! More
by CASA.RUIZ1
Verified CustomerEmployees Worked With
Service department.
March 09, 2024
Always good service. I Ben going there with Albert for over 14 years now. Well recommended to anyone. Thank you GMC of Cerritos I Ben going there with Albert for over 14 years now. Well recommended to anyone. Thank you GMC of Cerritos More
by JUANARLENE19781976
Employees Worked With
Albert V
March 08, 2024
Arrived at service center. No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once servic No one greeted or acknowledged me. Had to ask rep if I was in the right area. Eventually they took in my car. Was told I’d receive a call once service was done. Waited 4-5 hours came back and asked if vehicle was ready, again was ignored. Rep said that the car had been finished awhile ago but I was never notified. Absolute one star service, felt very uncomfortable and always just trying to speak to anyone. Wasted time waiting when I could have been told my car was ready at least one hour before. I hope to never have to deal with this dealership ever again. Have better service for the people who have purchased vehicles and not just the ones who are looking to buy. More
by ALGIOZELAYA89
March 06, 2024
The price was too high for the water pump and thermostat replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years onl replacement. at5 over $1500 plus it took a day to find out I wasn't under warranty first if was milage then I had then rechecked in was the years only 6 years expired in Oct. 2023 More
by PRES2507
March 05, 2024
Clean,Friendly and fast easy definitely go back they will take care of you keep up great job take care of you keep up great job More
by GUTIERREZRICARDO0
March 03, 2024
Your dealer sent me a coupon specifically for my vehicle (it was indicated on the coupon) and when I tried to use it, your rep would not accept it. Poor marketing tactic. (it was indicated on the coupon) and when I tried to use it, your rep would not accept it. Poor marketing tactic. More
by GNMTLQ
Employees Worked With
Stephanie Villegas
