Matthew Stein
Matthew Stein at Penske Buick GMC Of Cerritos
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Matthew Stein

General Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.6
101 Reviews
4.6

101 Reviews

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101 Reviews of Matthew Stein

June 18, 2024

Dealership Rating
Employee Rating

Alex, Matt and Saul gave the perfect car buying experience! They made the experience super easy and smooth! Thank you guys for everything! I will be referring all my friends and family! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Clarissa Vargas , Saul Murillo

Jun 18, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with our team at Penske Buick GMC of Cerritos. We appreciate your referrals and are glad to hear that the car-buying process was made easy and smooth for you.

June 13, 2024

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Easy and fast fix of service made everything smooth and easy will come back again More

by Eduardoenriquez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with the service at Penske Buick GMC of Cerritos. We appreciate your feedback and look forward to assisting you again.

June 12, 2024

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They were all amazing in taking care of us all! Javier was very nice and kind More

by Jasonpaulperovich
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia

Jun 12, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with our team at Penske Buick GMC of Cerritos. We are glad Javier provided excellent service. We appreciate your feedback.

June 09, 2024

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Best experience I’ve had in a very long time they went above a beyond to get me what I wanted and when I wanted it More

by luzanilla1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia, Camille Soto

Jun 09, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience at Penske Buick GMC of Cerritos. It's great to hear we could meet your expectations in finding exactly what you wanted. We take pride in our customer service and appreciate your feedback.

June 09, 2024

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Employee Rating

Despite the lack of support from General Motors and Chevrolet with my California lemon repurchase, and the damage to my credit, Buick of Cerritos found a way to secure me transportation through it all. More

by JESSEBANKSTON
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Camille Soto

Jun 09, 2024

Penske Buick GMC Of Cerritos responded

Thank you for recognizing the efforts at Penske Buick GMC of Cerritos during your challenging situation. We appreciate your loyalty and are pleased to have provided a solution. For any further assistance, please feel free to reach out.

June 07, 2024

Dealership Rating
Employee Rating

I am always motivated and committed to purchase at Penske of Cerritos. For all my vehicle needs. It’s being amazing customer service through the years. A big thank you to the Penske GMC of Cerritos te More

by arita.g2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Solis , Darren and Saul

Jun 08, 2024

Penske Buick GMC Of Cerritos responded

Thank you for your loyalty and recognition of the service at Penske Buick GMC of Cerritos. We appreciate your continued trust in handling your vehicle needs.

June 05, 2024

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Employee Rating

Charged additional for tags initially, car delivered with no transmission fluid, had to have my used car serviced with Honda and they had my car for two weeks. Car never fixed. Had loaner car and had to call More

by STACIE.KIRBUS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 08, 2024

Penske Buick GMC Of Cerritos responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall experience with our Service Department. Can you please send your preferred contact method to me? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

June 03, 2024

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. Everyone was very attentive and answered all questions. Very smooth car buying experience More

by ERINSTIDHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia

June 01, 2024

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Employee Rating

No xx. Dealership was quick to get back to my online inquiry. Dealership had knowledgeable staff that helped me pick the right car for my family. More

by dmarrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2024

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience. Penske Buick GMC of Cerritos appreciates your feedback about our quick response and knowledgeable staff helping in selecting the right car for your family. We value having you as a customer.

May 30, 2024

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Employee Rating

Extremely Fast service and trustworthy employees, thank you so much for your help with the truck More

by germanrp2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camille Soto

May 30, 2024

Penske Buick GMC Of Cerritos responded

Thank you for highlighting the quick service and reliable team at Penske Buick GMC of Cerritos. We appreciate your feedback on your experience with the truck assistance.

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